Q: MacBook Pro Retina display burn-in?

I don't know if the new unit replacements from the latest build weeks have displays with perfect Samsungs, but the display only replacement Samsungs may be sub-par... I will check back when I get my 3rd one

ColdDevil wrote:

 

Yes, this is why I believe that LG displays are used for production and Samsung as replacement. Reserved for those who are complaining.

Me too. I suggested that on several forums and directly to Apple in an email to one of their executive relations people.

...back in August.

srhwang wrote:

 

I don't know if the new unit replacements from the latest build weeks have displays with perfect Samsungs, but the display only replacement Samsungs may be sub-par... I will check back when I get my 3rd one

I'm starting to suspect that they're setting aside the Samsung displays (maybe even just a subset of the best quality ones) for replacements and using all of the rest of the displays for production. This makes sense to me because they likely have a ton of LG diplays to burn through and they're better off gambling that customers won't notice IR if it happens to them, which I suspect most won't. From a purely near-term numbers point of view, they're doing the right thing. Over the long-term though, there's a good chance it will come back to bite them.

I have a question about the replacement units. I my case, I purchased it from the online store. When I called tech support I was eventually transferred to someone in sales and never given an option for a replacement. I'm curious as to how the replacement process works. Is this strictly an AppleCare thing?

Canuck1970

I'm starting to suspect that they're setting aside the Samsung displays (maybe even just a subset of the best quality ones) for replacements and using all of the rest of the displays for production. This makes sense to me because they likely have a ton of LG diplays to burn through and they're better off gambling that customers won't notice IR if it happens to them, which I suspect most won't. From a purely near-term numbers point of view, they're doing the right thing. Over the long-term though, there's a good chance it will come back to bite them.

Apple is probably building these as fast as possible, and with no love for Samsung, probably a lot more LG displays out there.   See that is just as speculative as your comment.

Nqjudo

I have a question about the replacement units. I my case, I purchased it from the online store. When I called tech support I was eventually transferred to someone in sales and never given an option for a replacement. I'm curious as to how the replacement process works. Is this strictly an AppleCare thing?

Depends if you are talking about a exchange, versus having your probmatic screen replaced with a another screen per Applecare.  How many days have you had your rMBP if I might ask?

Thanks for the reply johns1.

I have had the unit only 4 days and as per my online order details I have till the 30th of this month to return it. Despite being succinct, polite and explaining that the computer is a business tool and I'm not some guy who just wants a Samsung screen because some people in the Internet are getting them and claim they are better I was never presented with an option to replace the unit or have the screen replaced at the Apple store. The 'senior advisor' only stated that despite differences in the screen (which he admitted freely), they both operate within specifications and even if there was an effort to replace the screen or the entire unit there was no guarantee of getting a Samsung display so the exercise would be a futile one. He told me that I could not return the unit because it was more than 14 days past the order date and when I educated him on what his employer's actual return policy was he simply stated that a return was the only option if I was dissatisfied with the unit so that is what I initiated.

So when I hear about these screen replacements I'm really left scratching my head. I don't really mind purchasing new units and returning them till I get a Samsung display but I think Apple could be a little more helpful if other options are available. If you are unaware of what my specific concern is with the screen I invite you to read my earlier post on the subject.

Thanks again.  

johns1 wrote:

 

Canuck1970

I'm starting to suspect that they're setting aside the Samsung displays (maybe even just a subset of the best quality ones) for replacements and using all of the rest of the displays for production. This makes sense to me because they likely have a ton of LG diplays to burn through and they're better off gambling that customers won't notice IR if it happens to them, which I suspect most won't. From a purely near-term numbers point of view, they're doing the right thing. Over the long-term though, there's a good chance it will come back to bite them.

 

Apple is probably building these as fast as possible, and with no love for Samsung, probably a lot more LG displays out there.   See that is just as speculative as your comment.

Yeah, I guess I should have underlined, italicized, and bolded the words "starting to suspect".
I'm the first person to admit that I know that I don't really know anything for certain, but I speculate that I'm right.

Hi,

I'm trying retina display on Mediaworld in Italy and it seems all are Samsung

ioreg -lw0 | grep "EDID" | sed "/[^< ]*</s///" | xxd -p -r | strings -6

“LP” allora siete nel girone dei dannati di LG

“LSN” invece corrisponde a Samsung

They're deliberately doing this, and that's why you have to come out as a stingy, aggressive, a-hole of a customer with OCD, but with a politer tone, nothing degrading, so they'd be willing to help, give you all options available, and are unable to really cheat you because they know you know alot.

The display replacements I did was in the Apple Store through the genius bar. It's the only way.

Oh, and they know that 661-7171 part number is strictly Samsung.

I just picked up my third display replacement, and guess what? Same exact issue as my first and second Samsung displays. Yellow, then white spot, then yellow again. Mura.

I compared my new Samsung display with all 6 rMBPs on display, as well as a regular 15" MBP, iMac 21" and 27," and a Thunderbolt display. Here's my foundings:

The 6 rMBPs on display were ALL extremely pinkish with bluish white. They looked unnatural. One of these were Samsung. I thought it was my unit that was just extremely yellow, but when I compared it to the Thunderbolt display and the iMacs, they were nowhere near the weird bluish white with pink tint the other rMBPs were. The 15" MBP was more blue than my rMBP display but it looked more natural. However, the Thunderbolt and iMac displays' whites looked ALOT more natural white than mine. Mine is definitely on the yellower side. Atleast now I know my previous LG screen was just really too cool and pink tinted since I think the Thunderbolt display is pretty accurate.

I checked the color profile and I had them all set to Color LCD, though the Thunderbolt display had its own calibration profile.

Nqjudo wrote:

 

Thanks for the reply johns1.

 

I have had the unit only 4 days and as per my online order details I have till the 30th of this month to return it. Despite being succinct, polite and explaining that the computer is a business tool and I'm not some guy who just wants a Samsung screen because some people in the Internet are getting them and claim they are better I was never presented with an option to replace the unit or have the screen replaced at the Apple store. The 'senior advisor' only stated that despite differences in the screen (which he admitted freely), they both operate within specifications and even if there was an effort to replace the screen or the entire unit there was no guarantee of getting a Samsung display so the exercise would be a futile one. He told me that I could not return the unit because it was more than 14 days past the order date and when I educated him on what his employer's actual return policy was he simply stated that a return was the only option if I was dissatisfied with the unit so that is what I initiated.

 

So when I hear about these screen replacements I'm really left scratching my head. I don't really mind purchasing new units and returning them till I get a Samsung display but I think Apple could be a little more helpful if other options are available. If you are unaware of what my specific concern is with the screen I invite you to read my earlier post on the subject.

 

Thanks again.  

Does anyone know if any of the major tech blogs/review sites have been given a heads up about this issue? Haven't really read or heard much about it before it happened to me.  

Nqjudo

Thanks for the reply johns1.

 

I have had the unit only 4 days and as per my online order details I have till the 30th of this month to return it. Despite being succinct, polite and explaining that the computer is a business tool and I'm not some guy who just wants a Samsung screen because some people in the Internet are getting them and claim they are better I was never presented with an option to replace the unit or have the screen replaced at the Apple store. The 'senior advisor' only stated that despite differences in the screen (which he admitted freely), they both operate within specifications and even if there was an effort to replace the screen or the entire unit there was no guarantee of getting a Samsung display so the exercise would be a futile one. He told me that I could not return the unit because it was more than 14 days past the order date and when I educated him on what his employer's actual return policy was he simply stated that a return was the only option if I was dissatisfied with the unit so that is what I initiated.

 

So when I hear about these screen replacements I'm really left scratching my head. I don't really mind purchasing new units and returning them till I get a Samsung display but I think Apple could be a little more helpful if other options are available. If you are unaware of what my specific concern is with the screen I invite you to read my earlier post on the subject.

 

Thanks again.

What gets the rebuff is specifing specific parts and referring to online topics rather then its coming from your own concern.   Just tell them factually what appears to be the problem with minimum discription.   Ask them where could you get this tested out, as you are really concerned that this new laptop that you have had only 4 days is not meeting your business needs.   In this case they can do a exchange, as its Apple's issue that it took awhile to arrive at your location.   Be persistant, but polite.

They are going to launch 13 MBP retina. Are they going to use LG and Samsung again?

I think Apple has finally been able to resolve the IR issue. Note on and after week 41, me (I received 5 LG displays) and many others, received LG displays only and it seems Apple may be trying to remove any remaining inventories before the media conference. If anything, Apple learned from their mistakes and most likely will release a IR-free display this time around since a 13" will accomodate a large percentage of customers. In addition, if Apple spent 4 months after the release of the 15" rMBP, they must of at least corrected most, if not all, the defects they experienced from customer feedback. Like the rumors discussed, Apple has tried improving heat dissipation and display issues before placing a 13" rMBP in the market.

I really hope Apple installs a discrete graphics card and a quad-core processor for the 13" rMBP. A $500 price point above the 13" cMBP is absolutely ridiculous. I can't justify this price for flash storage, a retina display, and 8GB RAM, I would rather spend a bit more on a 15" instead for greater perks.

Apple has planed to tweaked 9.7 iPad with new display technology. It is called LCD IGZO.

Each pixel in an LCD screen is controlled by its own transistor and making those transistors on IGZO brings several favorable characteristics over the amorphous silicon that is used in today's LCD panels.

Electrons move faster in IGZO and that brings benefits in current flow that mean the transistors can be made much smaller. Because the size of the transistor directly affects the size of the pixel, a smaller transistor allows for smaller pixels and so more can be crammed in per inch than today.

Another advantage of the smaller electronics is that the glass edge of each display can be made slimmer, so portable gadgets could be made a little smaller. Higher resolution in a small screen, lower power consumption, more accurate touch panels -- these are all things in high-demand by the portable gadget industry so it should come as no surprise there's been a string of speculation about when IGZO will make it into products, particularly those from Apple.

Sharp began sample production of three IGZO panels at its Kameyama plant in central Japan earlier this year: a 7-inch panel for tablets and e-book readers, a 10-inch panel for laptop computers, and a 32-inch panel for professional monitors.

Sharp said it will be ready to begin full production in the fourth quarter of this year and will initially target the professional market. At IFA the company was showing for the first time a prototype monitor with a 31.5-inch IGZO screen with 4K resolution (3,840 pixels by 2,160 pixels) that will be targeted at the CAD/CAM, broadcast and medical imaging markets.

This technology that apple will use in new iPad and MBP retina next year to fix this problem.

http://www.pcworld.com/article/261738/up_close_with_sharps_stunning_igzo_display _technology.html

http://www.engadget.com/2012/08/31/sharps-igzo-low-power-high-res-display-techno logy-gets-its-tim/

http://www.youtube.com/watch?v=ZARbiKI7gqc&sns=em