mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by mitigator,

    mitigator mitigator Oct 22, 2012 12:40 AM in response to srhwang
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    Oct 22, 2012 12:40 AM in response to srhwang

    Just received my new 16 GB Macbook  Pro Retina on Friday.  Unfortunately its the LG Screen when I had requested / tried to get a Samsung from the online Sales people - but no luck.  Good news so far is I can see absolutely no IR or Burnin with my LG Screen. Have to admit I am not sure what to look for except for a  image left on the screen. I have 10 days left to return it if I see something.   Is there a test I can run to see if there is any IR Burnin?   Any replies would be much appreciated.

  • by srhwang,

    srhwang srhwang Oct 22, 2012 12:41 AM in response to mitigator
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    Oct 22, 2012 12:41 AM in response to mitigator

    Have you seen this method?

     

    http://forums.macrumors.com/showthread.php?t=1422669

     

    Usually people do checkerboard test, but when it gets really bad you can see clear outlines of regular windows.

  • by mitigator,

    mitigator mitigator Oct 22, 2012 1:19 AM in response to srhwang
    Level 1 (0 points)
    Oct 22, 2012 1:19 AM in response to srhwang

    Thanks a lot for the reply srhwang, I'll try to set up the test.  I like this laptop compared to my 8 year old Dell and am hoping its okay.  Also going to visit apple store later this week re a training session as I am a PC person - wonder if they would tell me if I have a screen with Burn in problems - likely not??

  • by Sound Evolution,

    Sound Evolution Sound Evolution Oct 22, 2012 7:20 AM in response to mittense
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    Oct 22, 2012 7:20 AM in response to mittense

    Guys, I need some objective advice.

     

    At this moment I have two rMBP's full spec. and Apple let me choose which one to keep or to get a full refund.

     

    The first: Dent in bottom, dead pixel's or dust on the left upper corner. NO IR yet. Bit purple/pinkish tint in the whites.

     

    The Second: Slightly bend chassis or display (left side has a bigger gap between screen and chassis). One dead pixel or dust straight in the centre of the screen. Slight IR but dissapears in less then 10 seconds. In comparisons with the one above, perfect whites and otherwize awesome screen.

     

    Funny noticed. rMBP 1 is one sec faster then the second one with starting up and shutting down.

     

    I so badly need a computer now, but a part of me keeps telling me it is wrong to accept those flaws for such a huge amount of money. What to, Which one to keep or send both back?

     

    Sometimes I start to doubt about myself. Do I raise the bar to high, do I expect to much and are those flaws/Imperfections normal.

     

    Can we expect any updates after wednesday?

     

    IMG_0043.jpg

  • by Neptungrll,

    Neptungrll Neptungrll Oct 22, 2012 7:31 AM in response to mittense
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    Oct 22, 2012 7:31 AM in response to mittense

    Thanks to all posting here. I am in the market for a new computer/laptop for photography use  (Aperture, Lightroom and possibly PS in the future).  I had been debating between retina vs antiglare 15 inche MacBook Pro but will now wait until Apple fixes the burn in (IR) problem. I simply don't want to go through what the rest of you are going through sending these things back in due to IR.   I was really hoping to buy one this week but I just can't see spending all that money and playign russian roulette with it. Thanks for your posts.

  • by srhwang,

    srhwang srhwang Oct 22, 2012 8:08 AM in response to Sound Evolution
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    Oct 22, 2012 8:08 AM in response to Sound Evolution

    Sound Evolution

     

     

    I would think most here would unanimously agree to return both more so due to the fact that they are full spec and these flaws are unacceptable. You've a right to set the bar that high. The fact that Apple is making the prosumer worry about this is inherently wrong; obviously they're not doing it right. 

     

    However, if you don't feel like returning both, at the end of the day you're going to have to decide which you could tolerate more. I for one would not tolerate either though. If you're dropping that much money I would not invest in such a horribly QC'd product and wait for the next generation with Haswell and hope for better QC. Good luck.

  • by srhwang,

    srhwang srhwang Oct 22, 2012 8:15 AM in response to Neptungrll
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    Oct 22, 2012 8:15 AM in response to Neptungrll

    Neptungrll

     

    IR isn't the only issue some of us are experiencing. Both brands of displays are having issues and only a handful are lucky enough to have a non-defective product.

     

    However, if you take a look at the rMBP and then the regular MBP I don't think you will be able to commit to the thicker, blurrier, pixelated MBP. :P the rMBP's display is just so crisp and the whole form factor is just so slender and beautiful to behold... If I were you I would hold off buying anything until next June for the next refresh with Haswell and hopefully better QC and display quality. This machine is still what I would go with at the end of the day if I were given a choice among many other similarly spec'ed machines... Ugh talk about a love hate relationship.

  • by Sound Evolution,

    Sound Evolution Sound Evolution Oct 22, 2012 8:17 AM in response to srhwang
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    Oct 22, 2012 8:17 AM in response to srhwang

    One rectification. I found out both have no dead pixels (kuddos to LG) but it is dirt/dust. With rMBP 1 the dust is behind the glass and can't be removed. With rMBP2 I was able with a lot of force to rub the dirt off so it is basicly deadpixel free.

     

    What is left is a small scratch on the glass (on the left side on the black border) and the miss alignment of the screen that leaves a gap of 0.5mm. This has as effect that if you open the lid, the screen bend's because the force isn't equally distributed. Normally I would't bother, but after reading about preasure marks etc......

     

     

    srhwang wrote:

     

    Sound Evolution

     

     

    I would think most here would unanimously agree to return both more so due to the fact that they are full spec and these flaws are unacceptable. You've a right to set the bar that high. The fact that Apple is making the prosumer worry about this is inherently wrong; obviously they're not doing it right. 

     

    However, if you don't feel like returning both, at the end of the day you're going to have to decide which you could tolerate more. I for one would not tolerate either though. If you're dropping that much money I would not invest in such a horribly QC'd product and wait for the next generation with Haswell and hope for better QC. Good luck.

  • by srhwang,

    srhwang srhwang Oct 22, 2012 8:19 AM in response to Sound Evolution
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    Oct 22, 2012 8:19 AM in response to Sound Evolution

    Sound Evolution

     

    Sounds like both are unacceptable more than ever...

  • by Neptungrll,

    Neptungrll Neptungrll Oct 22, 2012 8:24 AM in response to srhwang
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    Oct 22, 2012 8:24 AM in response to srhwang

    Thank you! I was at the Apple Store this past weekend (Over 1.5 hours away from home) and I totally agree that the retina MBP is awesome. I was all set to order it until I started investigating and seeing the image retention issues. I guess I am glad that the store was so busy as I almost ordered it at that store. Glad I checked here.  Thanks again!

  • by DB-5,

    DB-5 DB-5 Oct 22, 2012 8:33 AM in response to Sound Evolution
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    Oct 22, 2012 8:33 AM in response to Sound Evolution

    @ Sound Evolution

     

    Personally, I would send both back and try again.  The imperfections you described should not be tolerated - not for the money you're talking about here.

     

    In other news, the whole LG versus Samsung might prove to be a moot point soon if the following is true...

     

    http://appleinsider.com/articles/12/10/22/samsung-plans-to-terminate-lcd-supply- contract-with-apple

     

    DB-5

  • by danielwerner,

    danielwerner danielwerner Oct 22, 2012 8:39 AM in response to mittense
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    Oct 22, 2012 8:39 AM in response to mittense

    Looks like macbooks with Samsung panels will be gone soon. What to do? Accept IR or wait for next gen?

     

    http://techcrunch.com/2012/10/22/samsung-to-cut-the-cord-end-lcd-panel-supply-re lationship-with-apple/

  • by vcntdvrs,

    vcntdvrs vcntdvrs Oct 22, 2012 8:40 AM in response to hmrl
    Level 1 (0 points)
    Oct 22, 2012 8:40 AM in response to hmrl

    same here... perfect LG week 40. did make a small adjustment on whitepoint.

  • by @nt,

    @nt @nt Oct 22, 2012 8:54 AM in response to mittense
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    Oct 22, 2012 8:54 AM in response to mittense

    Accept the IR and do what this article says. 

     

    http://support.apple.com/kb/HT5455

     

    If not, get another computer.  The pros out weigh the cons in my opinion.  This machine is awesome.  Also, get rid of these darn gray backgrounds and stop observing it.  If it interferes with your work return it.  I am still getting used to the speed of this thing.  I am music producer and this machine enables me to do stuff I couldn't do with most computers.  Helps with the creativity when your computer is as fast as the ideas coming to you when composing music.     

  • by srhwang,

    srhwang srhwang Oct 22, 2012 9:31 AM in response to @nt
    Level 1 (0 points)
    Oct 22, 2012 9:31 AM in response to @nt

    Yes, if everything else is fine... but as with Sound Evolution's dilemma, it's not just IR.

    @nt wrote:

     

    Accept the IR and do what this article says. 

     

    http://support.apple.com/kb/HT5455

     

    If not, get another computer.  The pros out weigh the cons in my opinion.  This machine is awesome.  Also, get rid of these darn gray backgrounds and stop observing it.  If it interferes with your work return it.  I am still getting used to the speed of this thing.  I am music producer and this machine enables me to do stuff I couldn't do with most computers.  Helps with the creativity when your computer is as fast as the ideas coming to you when composing music.     

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