Q: MacBook Pro Retina display burn-in?

just to share my update on my macbook pro with retina.

genius bar told me that they would not offer me a replacement laptop, even though the apple spokesperson from AppleCare sent me there in order to get this replacement.  the genius bar told me that this image rentention happens all the time and that it will improve over time, and to just wait for an software update.

anyway, i brought my laptop back to the store that i originally purchased it from (an apple reseller).  they instead replaced my screen and now i don't appear to have any image rentention problems anymore - everything actually looks pretty fantastic now as far as i can see. so i'm pretty happy now.

also the screen they replaced it with happened to be a samsung.

Hi, that's a good news. And how is the new Samsung screen? Do you notice any yellow  tint that people who got their screens replaced to Samsung complained about? Some say that it's because Apple 'forgets' to callibrate the new screens and you sort of stay with the default calibration profile from the old one.

Hi Tadziak,

The samsung screen has been great.  I've only had it back a couple of days and no noticable problems so far.

There is no yellow tinting as far as I can see.  I haven't calibrated the screen or anything, but all the default colours look pretty neutral.  Let's hope it continues this way!

Guys, my rMBP is also a victim of image retention. Noticing the image burn for about 2-3 days now.

Where do I start? Just go to an apple store and take it to the genius bar?  Please help.

Scott Forstall is out coz of maps epic failure. Who's the reponsible for the retention macbook pro crap?

I also noticed ghosting on my screen. After spending several hours on Xcode, its ghost appeared on a purple desktop background. Apple should have recalled all these faulty screens. And who knows how bad this is going to get after a year?

Recall? you mean you don't think it's a subjective problem? You mean you think it's a problem, PERIOD?

I ask because some resident business experts seem to think it's only a problem if the individual thinks it is, but not necessarily an all around problem for everyone. At least that's what I understood from what was written. Kind of like if you buy a new Ferrari and only the reverse gear works on most of the cars, it's only a problem if you want to drive forward but if you're one of those countless people that like to drive in reverse everywhere it's not a problem.

Frankly, using that logic, I don't think we'd have any recalls at all.

Or, maybe I misunderstood. After all, I'm not a business expert.

This thread got more than 600,000 views few days ago, now it shows ONLY 9755 views!!! Why!

I am following this thread from the very beginning.

Any explanation!

@nsalha the same as you. Me too I am following the thread from the beginning.  And since two or three days I don't see a lot of posts like before. Is there something going on here? Either posts are deleted by someone or people are tired of complainign IR.

yes, I have mentioned this 2 days ago! they have reset the viewers and 2 days ago it was 700. People are still looking at this post and it is 9,000 now! so the problem is still there!

you can just deduce that there should be a weakness somewhere around here and someone is afraid that something bad happens!!!

Barry Fisher wrote:

 

ditto, unless I hear/see that there has been a fix for the problem, there's really not any opinion that hasn't been expressed except to blow off steam, and get some idea of how widespread it is.

Do we not know how widespread the problem is??? For those not in the know...

1) Apple has responded that IR is normal behavior for ALL their retina IPS displays ~~> http://support.apple.com/kb/HT5455

2) All retina IPS displays are made by LG

3) All retina S-PLS displays are made by Samsung

4) Samsungs do not display IR

5) All LGs IPS retina displays have shown IR on this forum, some people going thru multiple displays all showing IR

Draw your own conclusions...

srhwang wrote:

 

Like I said earlier, it's only a problem if one makes it a problem for him/herself. One must ask, if everything a customer does on the Retina Macbook Pro (with IR) is listen to music, surf the internet, and watch videos, and the customer never notices IR until someone does extreme testing on gray backgrounds to show him there is a problem with his machine, was the IR really a problem for the customer from the start? Was it that unacceptable? I think this is subject to intense debate – whether a problem is inherently a problem, or if it's only a problem if it's subjectively a problem without external "push" so to speak. I believe the latter, because a problem for one person may not be a problem for another. Then what would the IR be classified in the case of the person who doesn't consider it a problem? Maybe a side-effect, or an unintended "feature."

Apparently after 600K views and 356 pages it is noticed by more than you think. Time will tell as the 13" rMBP will be going out to a lot more people, so we will see just how noticeable this feature is. The other problem as stated many times is what do you think this IR is going to look like in a year or two???

I had my LG panel replaced last August and the replacement was also an LG panel. I did not get it replaced again until I suffered with a dead pixel in the middle of the screen that developed after some time. Got my computer back and the replacement panel this time to my surprise is a Samsung panel.

Both my LG screens had IR although the second was less visible. Will test this new Samsung screen and see if it's better.

First I will put a caveat over my comments in that i have only had my rMBP for two weeks.  Having said that, I would not say categorically that all LG displays show IR on this forum.  I for one have a perfect LG display (touch wood) with no hint of IR whatsoever and yes, I did look for it initially using the user generated app floating around this forum. 

I am not saying it won't develop IR over time but I hope it won't or at the worst, i won't notice it if it did as i've stopped looking for it.

Did you use http://iva-soft.com/gray test? Did you try it in the dark (in fact you should see IR after 5 mins at any indoor light conditions, but in the dark room it's easier to see).

I have LG and I made this test to find out whether all LG displays suffer of IR, or none of Samsung does using the same test for more precise statistics.

In my case IR appears in less than a minute. And lasts for at least two minutes before complete disappear. For example after 3 minute test it lasts for 7 minutes. I have my rMBP for 2 monts, and noticed IR two weeks ago, so I'm not sure was it initially or not.

Now I plan to bring it for repair and I wonder if I should ask for Samsing display or the latest LG are fine as well.

Could you make the test again in the dark room, please?

Vespa Mod wrote:

 

First I will put a caveat over my comments in that i have only had my rMBP for two weeks.  Having said that, I would not say categorically that all LG displays show IR on this forum.  I for one have a perfect LG display (touch wood) with no hint of IR whatsoever and yes, I did look for it initially using the user generated app floating around this forum. 

 

I am not saying it won't develop IR over time but I hope it won't or at the worst, i won't notice it if it did as i've stopped looking for it.