mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by wild_nothing,

    wild_nothing wild_nothing Oct 31, 2012 11:42 PM in response to I.V.A.
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    Oct 31, 2012 11:42 PM in response to I.V.A.

    The only retina that screen burns is the one in my eye.  Ouch!

    Certainly not my Samsung!

  • by I.V.A.,

    I.V.A. I.V.A. Oct 31, 2012 11:52 PM in response to wild_nothing
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    Oct 31, 2012 11:52 PM in response to wild_nothing

    You mean during the test, or that screen is bright in general? Don't look at the screen during the test

  • by wild_nothing,

    wild_nothing wild_nothing Oct 31, 2012 11:56 PM in response to I.V.A.
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    Oct 31, 2012 11:56 PM in response to I.V.A.

    I looked at the test and it hurt my natural retina

  • by Vespa Mod,

    Vespa Mod Vespa Mod Nov 1, 2012 12:10 AM in response to I.V.A.
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    Nov 1, 2012 12:10 AM in response to I.V.A.

    Previously I used a downloaded test called "TestRentention_0.1b" that was available way back in this thread.  Not a bad app as you can adjust a few variables.

     

    In any case, i just tried your test for 5 mins and there was no IR.  Previously I did the other test for 10 mins a couple of times and 5 mins a couple of times, again there was no IR. 

     

    If IR was present like some images on this thread, I would be kicking up a stink or returning it within the 14 day return period.

     

    But it would appear I have no IR and I don't want to return this rMBP on the presumption 'all LGs have IR' plus I don't have another computer to fall back onto since my 2007 MBP died.

  • by scottpcs,

    scottpcs scottpcs Nov 1, 2012 3:34 AM in response to mittense
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    Nov 1, 2012 3:34 AM in response to mittense

    Update guys.

     

    I just received my latest and last ditch replacement today and I just can't believe what the terminal command tells me... IT'S A SAMSUNG!!!!

     

    After 4 replacements / 5 rMBPs this one finally came with the one thing I had wanted all the way through this process. I had practically given up hope of ever getting one of these seemingly elusive displays.

     

    I've only had a very quick 5 minute play with this replacement as I'm snowed under at work but I just had to check as soon as the replacement was delivered. The screen is very sharp, bright and white, I can see that much. There does seem to be a little unevenness as some people have mentioned, however, it is in comparing the right hand side to the left where the right side is (very) slightly yellower than the left.

     

    Apart from this, there doesn't appear to be any dead pixels or mura, no creaks and no uneven backlighting either on the screen or the keyboard.

     

    Everything taken into consideration, this one's a keeper for me unless I can see anything else under a darker light that bothers me. If for any reason at all I decide to send this back then it's a refund until the 2nd generation comes out next year but I wouldn't like to hedge a bet that the screens on these will be any better than the 1st generation. This may be especially true if Samsung and Apple fall out completely and we're stuck with LG / Sharp as a supplier. Based on this I'd rather stick with one that does have a Samsung screen and not have to potentially play the lottery again next year.

     

    For reference, I've just looked up the serial number and it comes up as week 44 on appleserialnumberinfo.com with a configuration of 2.6 / 16 / 512.

     

    I certainly hope that Samsung will be used more frequently for the rest of you in new builds and that this isn't just another one week wonder like we had with week 39 / 40.

  • by DomdiDom,

    DomdiDom DomdiDom Nov 1, 2012 4:45 AM in response to scottpcs
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    Nov 1, 2012 4:45 AM in response to scottpcs

    "it is in comparing the right hand side to the left where the right side is (very) slightly yellower than the left."

     

    You say this is a keeper, and you say everything into consideration.

     

    So is it a keeper, period? or is it that apple has warn you down to accepting a notebook with a yellow screen on one side? Try to think back, would you have accepted this current (more yellow on one side) notebook if it was your first one that you received from Apple? Just curious.

  • by bentley123456,

    bentley123456 bentley123456 Nov 1, 2012 5:39 AM in response to DomdiDom
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    Nov 1, 2012 5:39 AM in response to DomdiDom

    DomdiDom,

    Two thoughts on this. I also have a Samsung Screen (1st purchase) with a screen that is very slightly yellow on the right. The computer is perfect otherwise and is amazing.

    1. I may not have noticed this if I had not seen this forum.

    2. And yes, I would have the screen replaced if I thought I could get a perfect screen with no yellowing or IR and no dents to the case, etc. After following this forum I would not take that chance and am happy with what I have. I have Applecare and would consider asking for a replacement in the future if all issues are resolved.

  • by cybersystem,

    cybersystem cybersystem Nov 1, 2012 5:44 AM in response to mittense
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    Nov 1, 2012 5:44 AM in response to mittense

    Just got my first replacement. Again an LG screen, but far better than the one I had before. Only see very very slight IR (that I would probably never notice if I didn't try really hard), which disappears within a few seconds. Build week 44. Will do some tests in the next few days, but if it doesn't get any worse I really can't complain about this one.

  • by scottpcs,

    scottpcs scottpcs Nov 1, 2012 8:19 AM in response to DomdiDom
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    Nov 1, 2012 8:19 AM in response to DomdiDom

    DomdiDom wrote:

     

    "it is in comparing the right hand side to the left where the right side is (very) slightly yellower than the left."

     

    You say this is a keeper, and you say everything into consideration.

     

    So is it a keeper, period? or is it that apple has warn you down to accepting a notebook with a yellow screen on one side? Try to think back, would you have accepted this current (more yellow on one side) notebook if it was your first one that you received from Apple? Just curious.

     

    I would say at this stage that it IS a keeper. The only condition I'm putting on this is I haven't looked at the screen under darker conditions e.g. my study at home under artificial lighting at night.

     

    Unless something with the screen or otherwise becomes obvious under darker lighting conditions then this one is definitely a keeper. When I say 'everything taken into consideration' I mean that I'm much more likely to get a rMBP with a problem if I were to send this one back, not least of which one that may come with an LG screen and then I'm back to square one.

     

    If the only 'fault' that this one has is slight yellowing to the right hand side of the screen then I can live with that and keep it. I'm going to have another look at it this afternoon anyway as I'm not even sure that there is any kind of problem with it, especially as the screen hasn't been calibrated yet. Will report back later.

  • by SeMe1985,

    SeMe1985 SeMe1985 Nov 1, 2012 8:26 AM in response to scottpcs
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    Nov 1, 2012 8:26 AM in response to scottpcs

    Hey guys (and ladies),

     

    mine has IR now too ... noticed it yesterday for the first time. It came into existence after 6 weeks of permanent usage ...

     

    The tests within my 14 days return period were all negative. My display is, of course, LG.

     

    So, I guess that really all LG panels will show the phenomnenon (if not early then later).

  • by link187,

    link187 link187 Nov 1, 2012 8:32 AM in response to mittense
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    Nov 1, 2012 8:32 AM in response to mittense

    Mine came up after 7 weeks. This seems to be around about the average time it takes for the IR issue to kick in.

  • by Locoroco,

    Locoroco Locoroco Nov 1, 2012 9:01 AM in response to DomdiDom
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    Nov 1, 2012 9:01 AM in response to DomdiDom

    Updates gentlemen.

     

    Got my 2nd replacement screen today. Samsung.

     

    However, it was disappointing. Previously, my 1st replacement had a evenly but unacceptable yellowish tint (color saturation only able to reached blue at 8500 and still can't get proper white)

     

    This time round, screen was marginally "ok" at the right hand side but deteriorated to an ugly yellow at the left hand side, especially nearer to the bottom-left corner.  An acceptable white (right side) was achievable at color temp of around 7000 BUT that made the yellowish tint even more obvious at the left hand side.  It's so bad that I noticed this from the first moment I saw the screen.

     

    I immediately rejected the screen and asked the service centre to sort out the problem with AppleCare as I was sick and tired of having to do all the ping-pong style calling game.

     

    Not long after I rejected the screen, the AppleCare officer (fifth person from applecare who took over my case) called me back and told me that she'll needed to do further checks internally on the root cause.  (Btw, she said the same thing as what others had told me: it was the first time she heard of "image retention". I simply reply "yeah I get that a lot"). She promised to get back to me on next course of action and how to prevent future occurrences.  I simply replied that I am not interested in that. Rather, all I wanted was to receive a call from the service centre informing me on how soon i could pick up a non-defective rMBP.

     

    Any folks out here having similar problems with Samsung replacement screens in the APAC region? Let's compare notes. 

  • by retinafan,

    retinafan retinafan Nov 1, 2012 9:14 AM in response to Locoroco
    Level 1 (0 points)
    Nov 1, 2012 9:14 AM in response to Locoroco

    WOW WOW WOW WOW!

     

    After buying and returning 11 macbook pro's I finally won the Samsung Lottery!  Now I am comparing the LG screen to the Samsung and I notice major IR on the LG.  Interestingly it took a little more than a week to show up this bad! 

     

    Persistence pays off.  Don't accept a crappy LG screen with image retention when you are paying the same money as I did for my Samsung screen without image persistence. 

     

    I finally can unsubscribe to this lousy thread!  Anyone who claims there is an LG IPS panel without Image Retention is wrong.  They all have it, you just have to give it enough time and know how to test for it.

     

    Thanks for all the wonderful help on this thread.

  • by teleharvest,

    teleharvest teleharvest Nov 1, 2012 9:56 AM in response to mittense
    Level 1 (0 points)
    Nov 1, 2012 9:56 AM in response to mittense

    For what it's worth I just got a new LG retina book (week 42).

     

    The display is pretty **** great. it's blacks are darker than I'm used to compared to my 2008 macbook but I calibrated/adjusted the gamma and now it's knock out. I've done the image retention test several times for 15 minutes and yes, if i leave it on full brightness with a checkerboard and grey background I can see a very light IR but it disappears in about 45-60 seconds. I can't imagine it's ever something that would affect me in real usage.

     

    How long are folk finding it takes to develop this issue? I'm still in my 14 days but to be honest reading tales of people switching computer 10-15 times to get a Samsung seems excessive to put it lightly.

     


     


  • by retinafan,

    retinafan retinafan Nov 1, 2012 10:03 AM in response to teleharvest
    Level 1 (0 points)
    Nov 1, 2012 10:03 AM in response to teleharvest

    teleharvest wrote:

     

    For what it's worth I just got a new LG retina book (week 42).

     

    The display is pretty **** great. it's blacks are darker than I'm used to compared to my 2008 macbook but I calibrated/adjusted the gamma and now it's knock out. I've done the image retention test several times for 15 minutes and yes, if i leave it on full brightness with a checkerboard and grey background I can see a very light IR but it disappears in about 45-60 seconds. I can't imagine it's ever something that would affect me in real usage.

     

    How long are folk finding it takes to develop this issue? I'm still in my 14 days but to be honest reading tales of people switching computer 10-15 times to get a Samsung seems excessive to put it lightly.

     

    Enjoy your new machine.  If Image Retention is not going to be an issue for you then don't worry about it!  10-15 times is excessive but that is how long it took for Apple to finally send me a Samsung display.  Seriously, enjoy your machine if you don't care about Image Retention.

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