mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by cs22ms,

    cs22ms cs22ms Nov 7, 2012 10:46 AM in response to mittense
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    Nov 7, 2012 10:46 AM in response to mittense

    I haven't been on this page in a while. I had decided to just live with the IR after getting my third replacement. For a few weeks, all seemed ok. I just kept my screensaver set to run after only a minute of inactivity to try to alleviate some of the burn in.

     

    Then last night I discovered that the problem has progressed to the point where I can read text ghosted over the screensaver. This is utterly, utterly absurd. Privacy? Not on a Mac, apparently. For the record, I was using the arabesque screensaver, as I hoped it would do the best job of wiping away IR.

     

    I tried posting an image, but I think the page is acting up... I'll try again later, if not, I've posted one to the facebook page about this topic.

  • by cs22ms,

    cs22ms cs22ms Nov 7, 2012 10:52 AM in response to cs22ms
    Level 1 (0 points)
    Nov 7, 2012 10:52 AM in response to cs22ms

    IMG_1684.jpg

  • by gfarran,

    gfarran gfarran Nov 7, 2012 11:31 AM in response to cs22ms
    Level 1 (0 points)
    Nov 7, 2012 11:31 AM in response to cs22ms

    Obviously you are using your screensaver wrongly... Or maybe Apple should update the technical note in order to help you:

     

    1 - Use the screensaver every 5 minutes in order to get rid of the image retention in your desktop

    2 - If the image retention shows up during the screensaver, then keep in mind it is well within spec. Anyways, when the screensaver is on you are not working with your laptop,  so if this really bothers you, please turn off the screen. Problem solved the Apple way...

     

    Just joking... this is ridiculous, and apple is losing big sales playing silent with this issue. The crazy thing is that over time every LG screen user will catch the problem and ask for a fix. Maybe they count on most people will not perceive the problem during the 1 year warranty period so basically they are screwed, but this strategy seems foolish to me. Even more that they are shipping 13 inch retinas with the same LG displays. If image retention is within spec, then they shoud put in clearly in the specifications of the product so at least each purchaser was properly informed.  I was looking for a retina macbook but no way I am playing lottery with a 2000+ euro purchase for a machine with a screen that will degrade over time and with 0 resale value in 2/3 years.

  • by cs22ms,

    cs22ms cs22ms Nov 7, 2012 11:46 AM in response to gfarran
    Level 1 (0 points)
    Nov 7, 2012 11:46 AM in response to gfarran

    Yeah, I really, really can't understand Apple's strategy on this one.

  • by SeMe1985,

    SeMe1985 SeMe1985 Nov 7, 2012 12:51 PM in response to cs22ms
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    Nov 7, 2012 12:51 PM in response to cs22ms

    This is not acceptable, cs22ms. Bring it back to the Apple Store and ask for a Samsung panel.

  • by masterfish11,

    masterfish11 masterfish11 Nov 7, 2012 12:58 PM in response to cs22ms
    Level 1 (0 points)
    Nov 7, 2012 12:58 PM in response to cs22ms

    cs22ms wrote:

     

    IMG_1684.jpg

    This is probably the craziest (and most powerful) example that's on this entire forum. I've been following since the beginning of it (before the 700k+ views got erased) and if the solution in Apple's support page that people are directed to instructs to use a screensaver....well this just about proves that there's a bigger BIGGER issue....any word on if there is such a thing as a 13" samsung?

  • by Technologeek KMJ,

    Technologeek KMJ Technologeek KMJ Nov 7, 2012 1:18 PM in response to mittense
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    Nov 7, 2012 1:18 PM in response to mittense

    I just came home from my local Apple Store and, as promised, here's my update:

     

    So, after getting my MacBook Pro back, I turned it on, went to the terminal and typed in ioreg -lw0 | grep \"EDID\" | sed "/[^<]*</s///" | xxd -p -r | strings -6 and, lo and behold, I got a Samsung screen! I noticed that it's much brighter and more vibrant than the LG that I swapped it out with. The only down side is that they put two small, but noticeable dents in the bottom piece of my MBP, but after bring that to the specialist's attention, he ordere me a new one to have them swap out once they get it in.

     

    Needless to say, I'm definitely happy and, after praying about it, God provided me with a "perfect" screen, making a "perfect" Mac that I should've gotten the first time without IR (well, minus the two dents that will be fixed in a few days). Thank you Lord! I wish you all the best!

  • by Leoul,

    Leoul Leoul Nov 7, 2012 3:14 PM in response to mittense
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    Nov 7, 2012 3:14 PM in response to mittense

    Thanks to GOD after 3 attempts I finally won the lottery and got Samsung.

     

    Build Week- Week 18 (April) or week 45 (October)
  • by suge,

    suge suge Nov 7, 2012 4:23 PM in response to masterfish11
    Level 1 (0 points)
    Nov 7, 2012 4:23 PM in response to masterfish11

    masterfish11 wrote:

     

    any word on if there is such a thing as a 13" samsung?

     

    I want to know if there is such a thing as a 13" rMBP with Samsung panels in the first place.  Aren't they all LG panels?

  • by cbs20,

    cbs20 cbs20 Nov 7, 2012 4:54 PM in response to Leoul
    Level 4 (2,785 points)
    Nov 7, 2012 4:54 PM in response to Leoul

    My production week is Week 12 (March) or week 39 (September). I'll run the tests I said I would and report back.

  • by cbs20,

    cbs20 cbs20 Nov 7, 2012 7:35 PM in response to Leoul
    Level 4 (2,785 points)
    Nov 7, 2012 7:35 PM in response to Leoul

    Tonight I ran the checkerboard image retention test and my Samsung passed without any evidence of retention or at least I couldn't see anything. I also checked for uneven coloring, but that seems fine as well. There does seem to be a slight yellow hue to the display as some people have stated about the Samsungs.

  • by Locoroco,

    Locoroco Locoroco Nov 7, 2012 8:50 PM in response to Technologeek KMJ
    Level 1 (0 points)
    Nov 7, 2012 8:50 PM in response to Technologeek KMJ

    My 3rd replacement screen was not good due to the yellowishness.  This was reported and actioned upon by my service centre as they noticed the same problem and knew that i'll reject that anyway. So I'm on my way to the fifth replacement screen.  Apple also offered me a brand new unit (new box) was not able to guarantee that I'll get a Samsung display.  If my fifth replacement screen still does not measure up, then should I go for another replacement or get a brand new unit?

     

    Anyfolks out there who got good Sammie's right out of the box?

  • by suge,

    suge suge Nov 7, 2012 11:09 PM in response to Locoroco
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    Nov 7, 2012 11:09 PM in response to Locoroco

    Locoroco wrote:

     

      Anyfolks out there who got good Sammie's right out of the box?

     

    Mine was a week 42 Sammy and was as good as it gets.  Upped the color temp from 6500 to 6700 for perfect white.

  • by kunello,

    kunello kunello Nov 8, 2012 12:08 AM in response to mittense
    Level 1 (0 points)
    Nov 8, 2012 12:08 AM in response to mittense

    Week 45, LG.

     

     

     

    No IR yet. From what you guys are saying I might as well return it now.... probably better to return and get a new one with potentially a samsung than wait.. right?

  • by danielwerner,

    danielwerner danielwerner Nov 8, 2012 2:58 AM in response to danielwerner
    Level 1 (0 points)
    Nov 8, 2012 2:58 AM in response to danielwerner

    It is a Samsung! And it looks great, no dead pixels or weird color variations.

     

    I guess I was in luck for the first time in my life.

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