Q: MacBook Pro Retina display burn-in?

timmerk wrote:

 

Mine is week 45 (October) with an LG display. No issues so far, even with screen test.

Hi, and would you be so kind to tell me the number of your unit in that week based on this website appleserialnumberinfo.com ?

Thanks in advance!

Number 543 that week. Do you have one? If so, what number and screen do you have? Thanks!

timmerk wrote:

 

Number 543 that week. Do you have one? If so, what number and screen do you have? Thanks!

I'll get mine tomorrow - 819 - hoping for a Samsung - but I suspect my chances are not high....

Can Apple Store managers actually know what screen you have before opening the box? Some people say yes... some say no...

Hi kevin296,

this was discussed before ... most of the Geniuses will argue they can't, but, as said before, a so-called RIPLEY system seems to exist allowing Apple staff to determine the parts of a product by checking its serial number (on the box). But since nobody here works for Apple, we cannot say that for sure. Hope this is of some help for you.

For those who have had their screens replaced, how long did it take to receive the replacement part from the time the work was authorized by Apple?

For me it took 25 hours, tho genius told me it will take 2-3 days. Genius was really nice and service is amazing. I never saw anything like that before.

I went in at 1PM, got it back at 5PM or so with a Samsung screen. Saying that, I am disappointed with the Samsung replacement. It doesn't have IR issues, but it has a yellow tinge in the bottom 2/3 of the screen, which started to really annoy me

Did they check if you had image retention first? I have an LG screen right now and the IR ain't too bad but I want to see if I can get it replaced right now.

So, mine new rMBP just came, from week 45 - and it's a Samsung I could complain that the screen looks a bit pinkish on the left side and the backlit of keyboard emits buzzing sound (anybody has that too?), but I think that there is just no perfect machine and we just have to agree on the less annoying faults...

Congrats on getting a Samsung! I agree that there is no "perfect" machine. I am happy with my Samsung screen after going through 4 exchanges in store for the base model. Started with LG with mild IR, got a Samsung with washed out colors and warped lid, followed by 2 LGs I refused to accept, and finally the Samsung I have now which is near perfect. Colors and white balance look great to me but I'm no pro. Only flaw I have noticed is one of the option keys is a bit loose and that doesn't bother me. My keyboard makes the faintest hum and I believe that's normal. I can only hear it if I put my ear up to it. Nothing is perfect but getting a product that doesn't have a major defect shouldn't be so difficult.

bank3r wrote:

 

Congrats on getting a Samsung! I agree that there is no "perfect" machine. I am happy with my Samsung screen after going through 4 exchanges in store for the base model. Started with LG with mild IR, got a Samsung with washed out colors and warped lid, followed by 2 LGs I refused to accept, and finally the Samsung I have now which is near perfect. Colors and white balance look great to me but I'm no pro. Only flaw I have noticed is one of the option keys is a bit loose and that doesn't bother me. My keyboard makes the faintest hum and I believe that's normal. I can only hear it if I put my ear up to it. Nothing is perfect but getting a product that doesn't have a major defect shouldn't be so difficult.

Thank you, it was actually my 8th or 9th rMBP and this time it was replaced because of a faulty motherboard, so I got really lucky with the screen. I think that slight color shift is typical for Retina and its nothing to really worry about. With the backlit keyboard - I get that silent "bzzzzzzz" noise when i turn it on and close my ear to the "number 8" keyboard area. I can hear it also from sitting postion, but then only if i reallly really listen to it. Besides  I don't really use that option  - just a waste of battery

Well folks it is official. I was finally given some completely honest advice from an Apple business specialist this afternoon. The advice? If I wanted a display that will meet my needs and possess the qualities I require in a display (i.e. be as bright as my previous and existing products and be image retention-free) then I would be best advised to.... You guys ready?...WAIT FOR THE PRODUCT TO BE REVISED. I really appreciated the blatant honest coming directly from Apple but the whole thing still leaves a very bad taste in my mouth.

Some people may be interested to know of Apple's extended returns policy over the Christmas period (commencing 27 October 2012).

Holiday Gift Receipt policy

http://www.apple.com/legal/sales_policies/retail_au.html

"Items purchased at an Apple Retail Store between 27 October 2012 and 25 December 2012 may be returned with an original receipt or Gift Receipt until 7 January 2013. If the item is returned in the original box, with the original packaging, we will exchange it or offer you an Apple Retail Gift Card. Refunds will be granted until 7 January 2013 only when an original purchase receipt is provided and will be based solely on the original method of payment."

Experience from Hong Kong.

Bought my rMBP in July. Came with LG screen with no IR issues. By early November, IR became evident and got worse (i.e. it develops over time). Took it in today, genius agreed with issue, and sent it in for screen replacement.  Only part number available is the 661-7171...rumored Samsung screen). Instead if the 2 day wait, got call repair was ready only 6 hrs later. Ran retention test and confirmed no more IR issue. Panel was LSNxxxxx, confirming Samsung panel.

All good. No bleeding with the blacks, yellow tint with the whites, nor dead RGB pixels.

Happy gopher.