Q: MacBook Pro Retina display burn-in?

Unfortunately, no. Nobody really knows what company is supplying the panels for the 13 inchers. My guess is that they're a manufacturer that uses IPS technology, because there isn't one person who has mentioned a 13" rMBP without image persistence; although we haven't had a good sample size of 13" owners here in this forum to really tell.

Also, with the recent legal conflicts between Apple and Samsung, there have been lots of rumors that Samsung won't supply parts (or at least a reduced amount) for Apple.

All of this leads me to believe that LG could potentially be the sole manufacturer for the 13" MBPr. However, don't freak out yet; this is all speculation.

Just an FYI, I had a friend of mine at Apple in CA check for me today using their internal system and every one he looked at had LG. That's why I was wondering because my fear is that there are no Samsungs available in the 13. I also wanted your opinion on another thought. I would have to believe, or at least hope, that the only reason Apple put LG panels in the 13's was because they had a huge stockpile already made before this issue arose. My question to you is this. If you were going to buy a 13 rMBP would you think that buying a more recent build would make any difference? That would only make sense if Apple was in fact forcing LG to get it right and assuming that any recently manufactured LG panels were good ones. I would hate to think that Apple isn't forcing LG's hand in this. Their reputation is too important to them. Or is it? Does all that make sense?

Hi lel,

It's been 3 weeks now since i buy my macbook 13 retina.. there are no signs of IR on it..

just to tell everybody not all macbook has IR problem..

Thank you. I am pretty sure I am going to take the chance because Apple's Holiday return policy is extended thru Jan 5, 2013. If IR shows up in a month I'm still safe. I really appreciate you telling me this.

Ok IR started to reach a point that it becomes unacceptable. It is truth, it progress over time. On top of that I have heat issues. My CPU reach temp's of over 82 degrees Celcius with my work. It makes the system throttle and laggish.

Tomorrow I will go with my casenumber to an authorized Apple Repaircentre. They will do their "IR test" but I won't accept anything "it is in specs" I can show them clearly what happends in 5 minutes with just turning on my CAD program.

My questions are:

1: I want a screen replacement, not a new rMBP (what is the sense of getting a new one with a faulty LG screen again). Which part number specificly to ask for to be sure I get a Samsung?

2: About the overheating, what can they possible do about it? Is this a designflaw or just only an error in my unit?

3: When I get a Samsung screen, most likely I don't have the Samsung calibration file. Can I get this somehow?

4: If I buy a spider calibrator. Which type? And does it works automatically and creates an automated profile?

Thanks guys and girls..

Oh well - I thought it was OK for a while there but IR started yesterday and, if this forum is anything to go by, it's only going to get worse. Booked return for a refund today.

I'm very tired of this, "IR", "mura", "dead pixels"...  - life's too short!

I'm going to stick with some tried and tested technology - I need to get some work done.

Good luck.

PS. Well done to all those who persisted and got a rMBP they are happy with - I'm happy for you.

Does anyone get those lines? With Solid works and scrolling on same pages I get those lines in my screen. This only happends when my computer get's really hot (which it does most of the time)

Have they sorted these issues out? What is IR?

I want to know when it's "safe" to get a retina that will las and not burn in. lol

I want Macbook Pro 15 Retina, not trying to get a 2K laptop with a screen that burns in.

Just to add my $.02..

Bought my 15" MBP retina in July. I use it mainly for editing photos while I'm on the road or on location and randomly one day in August I noticed some ghosting.  I had had my calendar open, then swiped over to my dashboard which is that dark background and noticed some IR.  Didn't think much of it but I did remember it.

Then about a week after, I noticed it again when I had been viewing a photo in portrait orientation then switched to a photo that was in landscape, and I saw the old photo above and below the new one. 

Then I started noticing it more and more.  I think, with mine anyway, that the longer the computer is on, the warmer it gets while I'm working, and the more suseptible to burn in it is. 

So I took it to Apple today after scheduling an appointment and seeing this thread.  I did run the code in terminal and see that I do indeed have an LG panel.  I spoke with the guy at the counter and he came back after a few minutes with an ipad in hand which had directions on it to test if a display is flawed by detecting burn-in after running a test.

He connected my laptop to an ethernet cable for their in-house internet and went to http://r140.local/display and that is an internal website that is specifically for testing image retention.  It has you put the display at 90 degrees and when you hit Begin Test it displays a black and white checkerboard pattern for 3 minutes, then immediately displays a light grey background for 1 minute.  If you can see the checkerboard pattern for more than 1 minute, the display is defective and they are to replace the display or the whole computer.  But if it's gone within 1 minute then it's considered normal.   Lame.

When we ran the test on mine, I tried telling him it'd probably not show it because my laptop was freezing cold from being in my car for a little while, then carrying it a ways through the parking lot with it being 40 degrees out.  And sure enough, at the end of the 3 minutes, no pattern remained once the grey screen came up.  He understood that it may be because the computer wasn't really warm yet and mentioned it in the notes for the case they've started for me, and he said that if it happens again or is still a problem to bring it back in.  But if I do, I'm going to do some heavy photo editing right before so that it gets nice and toasty, because that seems to be the only time it happens. 

Sound Evolution wrote:

 

Does anyone get those lines? With Solid works and scrolling on same pages I get those lines in my screen. This only happends when my computer get's really hot (which it does most of the time)

 

I had those lines, only when using an LG panel.

You must have an LG I can only assume.

Update on my situation which I think is one of the worst I have read on this thread. After having serious issues with my screen I was assisted by one of the executuve help desk and directed to an affiliate store (you cannot go to an apple store in Paris as they are overwhelmed with the imac recall programm).

This what I have been told:

- there are no issues with the screen. All the community thread is irrelevant as fed by people who don't know what they are talking about or people who have no real issues (when called by apple, apparently most people say they are very happy with their products...)

- the screen issue is my doing and therefore I need to pay for the repair (the computer is 3 months old and has hardly left my desk...)

- I did not drop it or particularly mishandled it (given the price of the device I take particular care of it): they have told me that in some cases to carry the computer in a tight bag can cause the screen problem and that this is the responsibility of the customer

When you add that to the SDD which crached after one month, the iphone 4 issue (antenna problem), the huge delays of the Iphone 5 (I still have not got mine after 3 weeks) it is clear to me that Apple has massive wide spread quality issues.

After 10 years of pure love with this brand (and heavy spending) I am done with Apple. I will transition all my gear to Samsung. I cannot accept to be stuffed with overpriced unreliable products.

For those who are still within the 14 days refund period, think twice....

Good luck

morissej wrote:

 

Update on my situation which I think is one of the worst I have read on this thread. After having serious issues with my screen I was assisted by one of the executuve help desk and directed to an affiliate store (you cannot go to an apple store in Paris as they are overwhelmed with the imac recall programm).

 

This what I have been told:

- there are no issues with the screen. All the community thread is irrelevant as fed by people who don't know what they are talking about or people who have no real issues (when called by apple, apparently most people say they are very happy with their products...)

- the screen issue is my doing and therefore I need to pay for the repair (the computer is 3 months old and has hardly left my desk...)

- I did not drop it or particularly mishandled it (given the price of the device I take particular care of it): they have told me that in some cases to carry the computer in a tight bag can cause the screen problem and that this is the responsibility of the customer

 

When you add that to the SDD which crached after one month, the iphone 4 issue (antenna problem), the huge delays of the Iphone 5 (I still have not got mine after 3 weeks) it is clear to me that Apple has massive wide spread quality issues.

 

After 10 years of pure love with this brand (and heavy spending) I am done with Apple. I will transition all my gear to Samsung. I cannot accept to be stuffed with overpriced unreliable products.

 

For those who are still within the 14 days refund period, think twice....

 

Good luck

Apple is great at times at blaming others for their **** quality control. They need to smarten up. Part of the problem when companies grow to such a point that quality control can't keep up with product demand, but still an issue for Apple to address none the less.

I have a smililar situation as you. My SSD needed to be replaced after approximately a month, my screen is **** yellow, my Thunderbolt display needed to be repaired twice (replaced in the end), my iPhone 4 had issues, and thankfully nothing really outside of a small scratch on my iPhone 5 to write about.

Pretty poor quality control if you ask me.

Got my new rMBP (13inch) today.

Display looks really nice no trace of IR or yellowish effect anywhere on the screen.

I did run a couple of test for over 10 min and still nothing. hopefully it is fitted with a Samsung screen and will have no problems... one can only hope..

Not sure what display it is in as the command posted earlier does not work on the 13 inch mac.

Will update if IR appear.

I have decided that after dealing with the LG and Samsung screens and their issues and finally getting a refund, the screen problems aren't worth any further hassle to me, so I went ahead and ordered a 2.6 GHz HiRes AntiGlare model instead.

lel62 wrote:

 

I would have to believe, or at least hope, that the only reason Apple put LG panels in the 13's was because they had a huge stockpile already made before this issue arose.

That could be likely, and hopefully that's the issue for now. Though they still haven't obviously fixed the panels in the 15", so I'm not sure. However, the 13" is more of a mainstream laptop, or at least more than the 15", so Apple might be more worried about fixing the problem.

lel62 wrote:

 

If you were going to buy a 13 rMBP would you think that buying a more recent build would make any difference? That would only make sense if Apple was in fact forcing LG to get it right and assuming that any recently manufactured LG panels were good ones. I would hate to think that Apple isn't forcing LG's hand in this. Their reputation is too important to them. Or is it? Does all that make sense?

I'd hope Apple would have notified LG about the issue by now; they should have months ago. If you really want an IR-free screen and you haven't gone past your return period (that's two weeks since purchase), then I'd advise returning your current computer and waiting, maybe even for the next revision.

You could either do that or even try a 15", which to be honest, is much better value for the money. For a couple extra hundred dollars, you get a quad-core chip and a discrete graphics card, a factory-overclocked GeForce GT 650M which is actually as good as a GTX 660M. And, you can check your screen manufacturer.