mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by saytheenay,

    saytheenay saytheenay Jan 2, 2013 3:35 PM in response to gaborfromszigethalom
    Level 1 (0 points)
    Jan 2, 2013 3:35 PM in response to gaborfromszigethalom

    I have a theory: I suggest that it isn't necessarily bad screens, especially for those that have a color balanced, no IR screen, but an issue with the cooling system. 

     

    My 2010 MBP has about a 1/8" - 1/16" gap between the bottom of the screen and the chassis.  The rMBP has almost no gap.  Less heat is blown on the screen because it flows under and over the hinge, not mostly over the top of the hinge onto the display like the rMBP.

     

    In addition, I am finding my fans blow more and hotter air out of the left side than the right--using iStat, my left fan consistently shows a higher RPM than the right (right now, right: 1998rpm, left: 2159rpm). 

     

    Finally, because the vents under the display are out-only (as opposed to both in and out on the cMBP), there is more airflow than previous MBPs--and most of it, with the new hinge shape, is aimed directly at the bottom of the screen.

     

    Thoughts?

     

    Also, those with a Samsung screen, do the images in my earlier post (previous page) look like yours--should I keep it or return it?

  • by Squilly827,

    Squilly827 Squilly827 Jan 2, 2013 3:51 PM in response to saytheenay
    Level 1 (10 points)
    Jan 2, 2013 3:51 PM in response to saytheenay

    Interesting, but then why would it only be happening to the LG's and not Samsungs?

  • by Silmar,

    Silmar Silmar Jan 2, 2013 3:55 PM in response to Bluechair
    Level 1 (0 points)
    Jan 2, 2013 3:55 PM in response to Bluechair

    I'd like to know how bad this really gets after 3+ months of use. Is there visible ghosting when moving windows around or the mouse?

     

    I have looked at alternatives such as the ASUS and the Vaio and unfortunately I cannot use as they only have a HDMI port. I need a DisplayPort/Mini for my U3011. They only thing close I can find is the XPS 15 which seems to be dogged with heat/CPU throttling and wifi issues.

     

    ****.....really am stuck between a hard place, but do so need 16Gb and 500+ SSD for VMware forensic work

  • by Big Vakanas,

    Big Vakanas Big Vakanas Jan 2, 2013 4:16 PM in response to saytheenay
    Level 1 (0 points)
    Jan 2, 2013 4:16 PM in response to saytheenay
  • by metallikop,

    metallikop metallikop Jan 2, 2013 4:37 PM in response to mittense
    Level 1 (0 points)
    Jan 2, 2013 4:37 PM in response to mittense

    Just adding a little info from my experience today getting my Retina MBP display replacement. I went to the Somerset Mall Apple Store in Troy, MI with a handfull of issues with my Mac:

     

    • MBP turning off at odd times. Battery has 83 cycles and even when nearly fully charged the whole machine sporadcially shuts off. (not easily replicatable)
    • Extremely slow grapics card performance even when using the discrete card only.
    • very noticable IG/IR in 20-30 seconds on a gray background, readable text in 2 minutes, noticable color in 4 minutes.

     

    I pushed very hard for a replacement laptop due to the number of problems, and dependance on my laptop for work. Immediately after showing the genius my display issue he agreed that it was a problem, but wouldn't issue a replacement laptop, instead told me that they could perform the display replacement between 9pm-12am and have my laptop back to me the next day when the part arrives. He couldn't guarantee me a Samsung display. I'm still concerned about the other issues, and will be very cautious of future Apple retina laptops.

     

    They didn't perform any checkerboard tests, or diagnostics. He examined the body of the laptop for evident damage, viewed the display with a TextEdit window I had open with garbage text and concluded that there was a problem.

     

    I wish everyone else the best of luck with this. This laptop was a huge misstep for Apple, and should not have been released in its current state.

  • by samfromia,

    samfromia samfromia Jan 2, 2013 6:53 PM in response to gaborfromszigethalom
    Level 1 (0 points)
    Jan 2, 2013 6:53 PM in response to gaborfromszigethalom

    Ok, so it seems that if I want to buy one of the 15 inch MacBook Pro with Retina display, I should wait for the next generation? Those seem a little far out and I would like a new computer as soon as possible. Or is it safe to buy one now?

  • by Silmar,

    Silmar Silmar Jan 2, 2013 7:06 PM in response to samfromia
    Level 1 (0 points)
    Jan 2, 2013 7:06 PM in response to samfromia

    Depends if you can handle the retention as you will likely get an LG screen. Still like to know just how bad this image retention is and if it truly is noticable with everyday work. Really wish there was something else out there that would meet the specs of this machine

  • by RoozbehB,

    RoozbehB RoozbehB Jan 2, 2013 7:06 PM in response to samfromia
    Level 1 (0 points)
    Jan 2, 2013 7:06 PM in response to samfromia

    I also need a new laptop but after I got one screen with IR and changing it to another and getting the same problem and after getting the 13" again finding IR I think it's just madness gambling on this. If you take your money to Vegas there'a more chance of winning something than here lol.

  • by andiruleu,

    andiruleu andiruleu Jan 2, 2013 7:12 PM in response to RoozbehB
    Level 1 (0 points)
    Jan 2, 2013 7:12 PM in response to RoozbehB

    Yeah save your money.

  • by samfromia,

    samfromia samfromia Jan 2, 2013 7:15 PM in response to andiruleu
    Level 1 (0 points)
    Jan 2, 2013 7:15 PM in response to andiruleu

    I know but I need something to replace my 2009 MacBook Pro. I need something fast, thin, light and has a good looking screen. Because now I am a pro user and my 2009 MacBook Pro is not as fast as a 2012 laptop would be. How much longer would it be before the next generation comes out? Wasent there a new one released in October? And someone mentioned a change in the model number?

  • by RoozbehB,

    RoozbehB RoozbehB Jan 2, 2013 7:21 PM in response to samfromia
    Level 1 (0 points)
    Jan 2, 2013 7:21 PM in response to samfromia

    Yeah. 13 inches MacBook Pro with retention display was released and I got one found the same problem and returned it within my 14 days. Just like what I did with the 15 inches. I've read in macrumors that the new MacBook Pro along with MacBook Air are being revised and will be out by June. In my opinion buy a crucial SSD and it will make your current Mac fast enough until the new version comes out.

  • by samfromia,

    samfromia samfromia Jan 2, 2013 7:23 PM in response to RoozbehB
    Level 1 (0 points)
    Jan 2, 2013 7:23 PM in response to RoozbehB

    I am not willing to take the bottom pannel out. It is the one that has the non-removeable battery. Why do I have to wait so long! I just want a MacBook Pro with Retina display NOW!

  • by RoozbehB,

    RoozbehB RoozbehB Jan 2, 2013 7:27 PM in response to RoozbehB
    Level 1 (0 points)
    Jan 2, 2013 7:27 PM in response to RoozbehB

    Well. It's your money and it's your choice. I have named this series of product MacBook Pro with "Retention" Display. Feel free to try the hassle.

  • by samfromia,

    samfromia samfromia Jan 2, 2013 7:29 PM in response to samfromia
    Level 1 (0 points)
    Jan 2, 2013 7:29 PM in response to samfromia

    Is there any chance I can get a Samsung display still? I hear that those are the best ones

  • by Chris Welbon,

    Chris Welbon Chris Welbon Jan 2, 2013 7:30 PM in response to samfromia
    Level 1 (70 points)
    Jan 2, 2013 7:30 PM in response to samfromia

    It's a safe bet the "next generation "will be based on the Haswell chipset from Intel, but there's no way of knowing whether the the next generation will have different parts suppliers, or that LG (and Samsung, based on how some people seem to have screen problems other than image retention) will have fixed their problems with the the screens they produce for Apple. Don't believe anyone who says they know for sure one way or the other.

     

    It seems there's also no way of knowing whether its "safe" right now. I had two machines: one had a Samsung, one had an LG. I kept the LG because it was a BTO with the RAM I wanted. Another machine i know of built the same week as my LG BTO had a Samsung. The image retention problem showed up a week later, and two days after that they replaced my screen, and gave no significant trouble. Everything's working great now.

     

    So it's far from certain you'd get an LG. But you might. And you might have a really easy time getting it replaced, as I and a lot of other people here did. Or you might have a really hard time getting it replaced, as some other people here did. (It's always good to keep in mind that Internet forums are self-selecting for complainers, however...)

     

    As for how bad the IR problem is, I noticed it in everyday use, doing mainly text stuff at the time.

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