mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by vmac83,

    vmac83 vmac83 Jan 30, 2013 8:01 AM in response to mittense
    Level 1 (0 points)
    Jan 30, 2013 8:01 AM in response to mittense

    Hello all!

     

    I got my new rMBP 15" and I visit Chipmunk. And these are the results:

     

     

    1301...

    Serial number: C02K423*****  (cleaned up from 'C02K423***** ')

    Group1: MacBook

    Group2: Pro

    Generation:

    Machine Model: MacBookPro10,1

    CPU speed: 2.6GHz/2.7GHz

    Family name: A1398

    Screen size: 15 inch

    Screen resolution: 2880x1800 pixels

    Colour: Aluminium

    Capacity: 16GB

    Factory: C0 (Quanta Computer (Susidiary = Tech Com))

    _

     

     

    Does anyone know what is that "cleaned up from"?

    And where can I find the manufactured week?

     

    Thank you

  • by Canuck1970,

    Canuck1970 Canuck1970 Jan 30, 2013 8:09 AM in response to alphagob
    Level 1 (0 points)
    Jan 30, 2013 8:09 AM in response to alphagob

    alphagob wrote:

     

    What insurance did you get Canuck?

    Just my home-owners insurance. It's comprehensive and covers my belongings for theft and/or damage.

  • by Bobi1,

    Bobi1 Bobi1 Jan 30, 2013 1:15 PM in response to Canuck1970
    Level 1 (0 points)
    Jan 30, 2013 1:15 PM in response to Canuck1970

    Just an update:

    ( It is not meant as a reply )

    I just received my rmbp today and it's a CTO 2.6/16/768 . Screen is samsung and no yellowish tint anywhere, no dead pixel nothing. the only thing I noticed the screen is a bit warmer which seems to be more natural than my 17" mbp late 2011.

    battery cylce count was 0.

  • by jvk82,

    jvk82 jvk82 Jan 30, 2013 1:37 PM in response to mittense
    Level 1 (0 points)
    Jan 30, 2013 1:37 PM in response to mittense

    How about the 13 inch model. Anyone who received a macbook pro replacement screen which had no image retention? samsung replacement, maybe noticable because of the screen being more yellowish in overall appereance?

  • by crow4868,

    crow4868 crow4868 Jan 30, 2013 6:38 PM in response to vmac83
    Level 1 (0 points)
    Jan 30, 2013 6:38 PM in response to vmac83

    Not sure what Chipmunk is but this gave me the week.

    http://www.appleserialnumberinfo.com/Desktop/index.php

  • by Squilly827,

    Squilly827 Squilly827 Jan 31, 2013 12:11 PM in response to mittense
    Level 1 (10 points)
    Jan 31, 2013 12:11 PM in response to mittense

    Still flawless display with moderate use.  I checked the calibration settings.  Not sure if I'm doing something wrong or not but I can't edit the current calibration settings.  Seems to be "near" perfect though, based on the white-point.

  • by Squilly827,

    Squilly827 Squilly827 Jan 31, 2013 12:21 PM in response to Squilly827
    Level 1 (10 points)
    Jan 31, 2013 12:21 PM in response to Squilly827

    Although, I am very concerned with a whole different problem now. Messing around in Photoshop CS6 with a 500 x 400 pixel image.  To fill the image with black from the paint bucket tool took at least 30 seconds. I'm not sure if its due to the document size or what but my specs shouldn't be an issue (16gb RAM, 2.3ghz, 256gb SSD). Should I get it looked at or is this normal?

  • by MoonnooM,

    MoonnooM MoonnooM Jan 31, 2013 12:41 PM in response to RetinaUser
    Level 1 (0 points)
    Jan 31, 2013 12:41 PM in response to RetinaUser

    Hi, Thank you for your app(its really nice!). Amazingly, I can see the burn in image after you app runs for only 40 sec......... However, the genius in apple store ran a checkboard test and he said the screen passed the test. I was like......***...How to deal with that. Is that because he ran the test under a very low brightness?

  • by Shawnny Canuck,

    Shawnny Canuck Shawnny Canuck Jan 31, 2013 7:46 PM in response to mittense
    Level 1 (0 points)
    Jan 31, 2013 7:46 PM in response to mittense

    Hey everyone,

     

    I have been monitoring this post for the past week or so debating if I should get a rMBP 15" and after some thought I pulled the trigger on a maxed out refurbished model. It should be here tomorrow I will let you all know my experience and if I end up with a lemon. I am not willing to go back and forth with Apple so if I get a dud that's the end of my attempt at owning a rMBP.

  • by CT,

    CT CT Jan 31, 2013 7:47 PM in response to Shawnny Canuck
    Level 6 (17,882 points)
    Notebooks
    Jan 31, 2013 7:47 PM in response to Shawnny Canuck

    You crazy Canuck!

  • by Shawnny Canuck,

    Shawnny Canuck Shawnny Canuck Jan 31, 2013 8:00 PM in response to mittense
    Level 1 (0 points)
    Jan 31, 2013 8:00 PM in response to mittense

    Haha why is that? Is it because I bought a maxed out model or a refurb? To be honest I wanted the 2.6 GHZ, 512 SSD, and 16 GB model but when I went to purchase it they had none left so I just decided to go with the top end machine. There really is no risk in trying I have 14 days to return it so I will get it play with it a bit and if I feel like everything is up to my standards I will keep it.

  • by Jajaba,

    Jajaba Jajaba Feb 1, 2013 8:32 AM in response to mittense
    Level 1 (0 points)
    Feb 1, 2013 8:32 AM in response to mittense

    I came accross the following guide on using Apple colorsync for monitor calibration while reading an article on Adobe's website.  Thought it might be helpful for those who don't have a monitor calibration system:

     

    http://www.computer-darkroom.com/colorsync-display/colorsync_1.htm

  • by Squilly827,

    Squilly827 Squilly827 Feb 1, 2013 8:52 AM in response to mittense
    Level 1 (10 points)
    Feb 1, 2013 8:52 AM in response to mittense

    Guys, if you don't mind, could you check Disk Utility and see the original size of your SSD?  I'm out ~6gb's of space and I'm certain it's not the OS. 250gb SSD is supposed to be 256, yes?

  • by Canuck1970,

    Canuck1970 Canuck1970 Feb 1, 2013 9:05 AM in response to Shawnny Canuck
    Level 1 (0 points)
    Feb 1, 2013 9:05 AM in response to Shawnny Canuck

    Shawnny Canuck wrote:

     

    "I pulled the trigger on a maxed out refurbished model"

     

    I think you made a good choice, because I'm cautiously optimistic that the refurbished models have good Samsung LCD panels installed in them.

     

    So, good luck and keep us posted.

     

     

  • by djs88,

    djs88 djs88 Feb 1, 2013 10:46 AM in response to mittense
    Level 1 (0 points)
    Feb 1, 2013 10:46 AM in response to mittense

    Blooming 'eck.

     

    5th time "lucky". 

     

    I went in today, and as usual they were least helpful.  They always try and make you feel really small with their scripted questions.

    "Can you explain the problem to me?"

    "Sure..... "

    "Well, I've never heard of that problem before...and I own 19 retina MacBooks".

     

    So today I went armed!....and instead of explaining the problem, I said "sure, let's take a look at your display model".

    Even I was shocked at how bad the IR was on the display model.  But wait for it......wait for their excuse...."The screen burn problem gets better with use! It goes away after a while."

     

    Yes, genius....clearly the problem goes away with use....which is why your demo machines look like ****.

     

    They still denied Ripley, and denied being able to check the manufacturer of their repair components.

    So I took another gamble with a replacement and got lucky.

     

    What an exhausting experience.  It feels weird now, knowing that I won't have to make monthly visits to the Apple Store.

     

    PS - My Samsung screen is really yellow at the left, and blue at the right.  I do hope the 2013 refresh solves this.

    Im not sure what's worse, really bad white balance, or screen burn.

    Yes, I know I'm going to attract comments like 'Shut up and stop moaning'....but we didn't pay a premium for this kind of problem.

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