mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by Jajaba,

    Jajaba Jajaba Feb 18, 2013 9:34 PM in response to mittense
    Level 1 (0 points)
    Feb 18, 2013 9:34 PM in response to mittense

    FYI: Here is a link to a brief news story on LG investing $650 million in OLED display technology and some mention of the displays they supply to Apple. 

     

    Wall St. Cheat Sheet Article

  • by kimmie92592,

    kimmie92592 kimmie92592 Feb 18, 2013 10:10 PM in response to shoopaman
    Level 1 (0 points)
    Feb 18, 2013 10:10 PM in response to shoopaman

    Shoopaman I don't know what you do for a living but you should consider being a writer. :))

  • by jdmmem,

    jdmmem jdmmem Feb 19, 2013 7:48 AM in response to mittense
    Level 1 (10 points)
    Feb 19, 2013 7:48 AM in response to mittense

    Hi 13" rMBP owners:  I finally found a short terminal command that was used by someone on a 13" rMBP:

     

    $ ioreg -lw0 | grep -i "DisplayVendorID"

     

    their result was 1552... then a 15" model owner, who had identified his screen type with the longer command, confirmed that this vendor # is Samsung..

     

    source: http://forums.macrumors.com/showthread.php?t=1416687&page=17

     

    <Edited By Host>

  • by clintonfrombirmingham,

    clintonfrombirmingham clintonfrombirmingham Feb 19, 2013 2:37 AM in response to jdmmem
    Level 7 (30,009 points)
    Mac OS X
    Feb 19, 2013 2:37 AM in response to jdmmem

    I don't know... I'm on a non-Retina 15" late 2011 model, and I get the 1552 response, too... just saying that it may not mean anything...

     

    Clinton

  • by golfleep,

    golfleep golfleep Feb 19, 2013 6:29 AM in response to jdmmem
    Level 1 (0 points)
    Feb 19, 2013 6:29 AM in response to jdmmem

    With the following command, I get "DisplayVendorID" = 1552 as well. But with the Clinton's post above, I don't know if that means anything, since I have IR issues on my 13" MBPr. If the command means I have a Samsung panel, then that means there are Samsung panels having IR issues as well.

     

    Just for clarification, the command should read

     

    ioreg -lw0 | grep -i "DisplayVendorID"

     

    no "$" in the command

  • by Jajaba,

    Jajaba Jajaba Feb 19, 2013 8:00 AM in response to jdmmem
    Level 1 (0 points)
    Feb 19, 2013 8:00 AM in response to jdmmem

    Well that command says the same for me '=1522' and I definately have an LG display on my rMBP 15" -  2.7, 16, 512, 2012 model. 

  • by jdmmem,

    jdmmem jdmmem Feb 19, 2013 10:43 AM in response to Jajaba
    Level 1 (10 points)
    Feb 19, 2013 10:43 AM in response to Jajaba

    Thank you for your feedback. I thought I had definitely found something for the 13" owners, but I was wrong... The fact that Apple has disabled the longer command for the 13" models just indicates that they know they are installing/selling a defective screen at the outset and just don't want to give their buyer any additional bargaining power when it comes time to negotiate for a repair/replacement down the road. Where was the testing on these screens?  Instead they said we're going live with these things - "defective or not"...  I didn't think Apple operated this way..

     

    I recently purchased two 32GB iPod Touch units that were advertised with 40hrs music playback and seven hours of video playback; and I had to return both because the batteries only lasted about a max of two hours in each of them. Even though my iPads/early iPods are great, I don't think I'll be buying any other Apple products in the future. No one wants to pay top dollar to be deceived again and again...

  • by Jajaba,

    Jajaba Jajaba Feb 19, 2013 11:24 AM in response to jdmmem
    Level 1 (0 points)
    Feb 19, 2013 11:24 AM in response to jdmmem

    Uhmmmm, Any facts to back up your assertions that Apple has actually done any of the things you claim they've done???  Not to my knowledge. 

     

    I have an LG screen and no IR or other issues as do 5 others that I know of locally, the one local with a Samsung returned it do to the inability to calibrate the white point to 65K  (with professional Xrite cal system), my LG calibrates perfectly.  Has anyone even verified who the actual 13" display vendors are for sure? 

     

    Do you actually have IR showing or are you like so many others here who are just paranoid it 'MAY' develop IR someday?  If it shows no IR and you like the machine I'd keep it, you have a full year warranty or 3 years with AppleCare.

     

    As for the iPod Touch battrey life with 2 hrs max music playback? It must be defective,  mine gets well over 30hrs playing Apple Lossless audio files (the most demanding format) with wifi on.  It also managed to play 5+ hours of 720P movies on a recent flight with 30% battery remaining.

  • by freediverx01,

    freediverx01 freediverx01 Feb 19, 2013 11:45 AM in response to jdmmem
    Level 1 (90 points)
    Mac OS X
    Feb 19, 2013 11:45 AM in response to jdmmem

    "The fact that Apple has disabled the longer command for the 13" models just indicates that they know they are installing/selling a defective screen at the outset and just don't want to give their buyer any additional bargaining power when it comes time to negotiate for a repair/replacement down the road."

     

    I don't think that's a fair statement, given what we know and don't know. It's conceivable that some LG screens are just fine, yet customers are automatically returning them based solely on the manufacturer with no signs of any defects. In this situation, it would make some sense for Apple to want to tone things down and limit returns to products actually exhibiting issues.

     

    Your expectations for battery life are naive. Battery life depends on usage patterns, which vary dramatically form one user to another. Apple (like other manufacturers) come up with some testing standards to simulate "typical" usage and then use those standards to test battery life. If your usage deviates significantly from those standards your battery life will differ. Same goes for every battery powered product on the market, not to mention mileage ratings on new cars.

     

     

     

    Compared to other companies, Apple's "ethics" and service are top notch.

  • by jdmmem,

    jdmmem jdmmem Feb 19, 2013 12:29 PM in response to Jajaba
    Level 1 (10 points)
    Feb 19, 2013 12:29 PM in response to Jajaba

    JAJABA - Yes, here's my fact:  The terminal command used to identify the display type on the 13" no longer works; and that's a fact.   I've paid for something and Apple has prevented me from finding out exactly what I've purchased. I have to waste time reading through the thousands of comments here to find out what's going on and researching this issue on multiple sites. I'm sorry, but I have better things to do. 

     

    FREEDIVERX01 - my "expectations on battery life are naive"... did you even read what I wrote... the batteries lasted for an avg of TWO HOURS or less on each iPod Touch (with typical playback usage & after several battery cycles). I obviously wasn't expecting what was advertised, but two hours or less is unacceptable for a portable device of this nature.. 

     

    Another example of Apple's downward, post-Jobs spiral, is the whole Apple Maps debacle... In this case, the media intervened and the proper action was taken. I can't understand why the same hasn't happened here- other than thinking Apple hasn't sold enough of these yet... Just wait until the Apple iTV is introduced at some point and IR-ghosting is introduced to the masses and explained away as being 'normal' on a $3k television set... Then we can all watch the stock take another 35% dip - YEAH...

  • by Squilly827,

    Squilly827 Squilly827 Feb 19, 2013 12:50 PM in response to jdmmem
    Level 1 (10 points)
    Feb 19, 2013 12:50 PM in response to jdmmem

    Correction: Apple has a three year business plan if something were to happen.  Steve Jobs died in 2011.  Until the end of 2014, his ideas and the combined ideas of current Apple executives will fill the air.

  • by Jajaba,

    Jajaba Jajaba Feb 19, 2013 3:24 PM in response to jdmmem
    Level 1 (0 points)
    Feb 19, 2013 3:24 PM in response to jdmmem

    I think you need to read the definition of the word "fact".  What you posted is shear speculation.  What changed that no longer allows the terminal command to no longer "work"?  To my knowledge it has never worked on the 13". The only way Apple could change that is with some sort of software update and as I recall the last OS X update was 10.8.2 that came out last October.  You also never answered my question about if your 13" is actually showing any signs of IR?????

     

    Why don't you try to find out who manufactured the components on an HP, Sony, Dell, Lenovo, Asus or Samsung notebook?  They rarely have that info available either.

     

    As for the iPod I have no battery life issues, and no one I know with a new IPod touch has issues, except my nephew who just plays video games and he even gets better than 2 hours.  As 'freediverx01' stated it all depends on how you use it.  The 40 Hrs of music playback estimate is just that an estimate while In my opinion Apple is the most conservative and accurate electronics manufacturer when it comes to battery life estimates. 

  • by Gunnar22,

    Gunnar22 Gunnar22 Feb 19, 2013 4:41 PM in response to Jajaba
    Level 1 (0 points)
    Feb 19, 2013 4:41 PM in response to Jajaba

    Apple has been accurate on battery life more recently, but not always. I remember them claiming around 9 hours of life on the 17" Pro, and my friend got no more than 5 while doing average Web surfing, emails, iTunes, etc. 40 hours of music on a Touch is a fine estimate, but 2 hours indicates defective things going on. Playing Real Racing 2 on mine gets me around 4-5 hours, and that's a graphics-heavy game. Your usage example is not everyone else's.

  • by Drew84,

    Drew84 Drew84 Feb 19, 2013 4:58 PM in response to Jajaba
    Level 1 (0 points)
    Feb 19, 2013 4:58 PM in response to Jajaba

    Do you actually have IR showing or are you like so many others here who are just paranoid it 'MAY' develop IR someday?  If it shows no IR and you like the machine I'd keep it, you have a full year warranty or 3 years with AppleCare.

     

    I know this wasn't directed at me, but just to intervene...people are returning these machines on the spot because history has proven that it's a gamble to keep it and see what happens. Apple's purposely flawed testing procedure has left countless people in this thread with a machine that exhibits clear and present IR with no option but to deal with it, because the Genius Bar green-lighted it and refused to repair or replace. Personally, I didn't even keep my rMBP long enough to take the charger out of the packing. I saw what screen it had, 'ooh'ed' and 'aah'ed" at it for a few minutes, and sealed it back up. You run a real risk by keeping these machines, Apple Care or no Apple Care, because you may get stuck with it if the IR creeps up several months later. You potentially take an even costlier risk if you don't live anywhere near an Apple Store.


  • by XxLushxX,

    XxLushxX XxLushxX Feb 19, 2013 6:13 PM in response to Drew84
    Level 1 (0 points)
    Feb 19, 2013 6:13 PM in response to Drew84

    I purchased retina display immediately after release (15", 256 hdd, 8 gb ram) liked it a lot but wanted to ensure long term viability so returned it and upgraded to "15 512 ssd 16 gb ram in July.  Purchased 3 yrs apple care however I noticed the retina display almost immediately.  On a scale of 1-10, the annoyance is about a 7.  I finally got around to bringing it into Genius Bar for repair on Thursday, I explained the situation with the ir and the engineer ran serial number thru system for validation of issue...no demo required.  They indicated that they were going to replace the complete top display of the clamshell and it would take approx 3-5 days. they said they would call me when part came in, which it did on Saturday.  I am awaiting call to pick up, will update upon receipt and test.

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