Previous 1 4 5 6 7 8 Next 9,561 Replies Latest reply: Apr 1, 2015 2:36 AM by tlaskows Go to original post Branched to a new discussion.
  • SigEpTendo Level 1 Level 1 (0 points)

    I received my rMBP monday morning and have been on this thing almost the entire time since. I can report that I have not had any image retention issues, so far at least. I have set up a gray background and have kept things on the screen for 30 minutes to an hour and no issues have occured. Hopefully things will continue this way.

  • oldmaster78 Level 1 Level 1 (0 points)

    Dear okcompute

     

    how can you find out the built date ? mine was replaced yesterday but I want to check if it's an old or new batch !

     

    cheers

    eddie

  • itsamacthing Level 1 Level 1 (85 points)

    The week it was made is part of the serial number and it really seems like this was a bad batch, so I think in the end it's irrelevent which week it was made in.  Just test your device before the 14 days and you will know one way or another.  It's been a big help from those who have gotten theres and posted on here that they had no problem..a big thank you too those people. 

  • oldmaster78 Level 1 Level 1 (0 points)

    dear itsamacthing

     

    my SN nr starts with c02HW08   ?  would you be able to know the week here ?

  • oldmaster78 Level 1 Level 1 (0 points)

    ok found some good stuff

     

    thanks for the above info itsamacthing

     

    New apple , purchased from different source

    Group1: MacBook

    Group2: Pro

    Generation:

    Machine Model: MacBookPro10,1

    Model introduced: 2012

    Production year: 2012

    Production week: 25 (June)

    CPU speed: 2.6GHz

    Family name: Become a pro user to see this information. (sorry)

    Screen size: 15 inch

    Screen resolution: 2880x1800 pixels

    Colour: Aluminium

    Capacity: 8GB

     

    So far the new machine seems to be fine ..no problems will keep stress testing this whole week

     

     

    Old mac with the problems

     

    Group1: MacBook

    Group2: Pro

    Generation:

    Machine Model: MacBookPro10,1

    Model introduced: 2012

    Production year: 2012

    Production week: 24 (June)

    CPU speed: 2.6GHz

    Family name: Become a pro user to see this information. (sorry)

    Screen size: 15 inch

    Screen resolution: 2880x1800 pixels

    Colour: Aluminium

    Capacity: 8GB

     

    ref.

    http://www.chipmunk.nl/klantenservice/applemodel.html

  • itsamacthing Level 1 Level 1 (85 points)

    Happy to help... looks like they were made a week apart.  By any chance did you upgrade the memory to 768GB?  did you buy at the store or order online?  We should look at all the variables

  • oldmaster78 Level 1 Level 1 (0 points)

    Dear itsamacthing

     

    the defect one was purchased using business account , no upgrades just standard 2.6

     

    the new one was purchased online from different store , there was no point to wait 4 weeks for apple to give me new machine. so we can conclude that machines manufactured up to week 24 has an issue.

     

    could you guys confirm the week nr of your machines

  • s.L.D.L. Level 1 Level 1 (0 points)

    Mine is week 26, received yesterday, got the same issue

  • Maziyar Level 1 Level 1 (10 points)

    Wow! since you sure about the week and the issue, what would happen to the idea of bad batch!? Mine is on the way (still processing btw) and I hoped the issue is far gone by the time I have it.

     

    May I ask how it happens? After how long? What is the spec and when did you order?

     

    Thanks man

  • aut0maticdan Level 1 Level 1 (45 points)

    Production year: 2012

    Production week: 24 (June)

     

    I would guess all of the first round machines are from ISO week 24.

     

    I don't like the bad batch theory.  Its probably more likely that some % will have this issue.  Its particularly hard to QA quickly off the production line.  This is probably normal for about any monitor type.

     

    I added a thunderbolt display for a really great workstation/docking station setup at home.  It works beautifully and no detectible image retension there.

     

    EDIT:  By the way, I've had the issue for a few weeks and it seems to be getting significantly worse.  The original spot is getting much brighter when the image retentions occurs.  The affected area is also extending across the bottom of the screen.  I think I have another two weeks before my replacement will arrive (custom build).

     

    Message was edited by: aut0maticdan

  • sjst3wart Level 1 Level 1 (0 points)

    I'd imagine that as the pixels get so small, there could be a defect in the system that delivers the electric potential that polarizes the liquid crystals in the pixels.  The symptoms of the problem sound like its associated with the polarization not changing properly when there is a significant change in the image.   This is just my guess, though. :)

  • aut0maticdan Level 1 Level 1 (45 points)

    Right after I posted this, they called to let me know its in.  I haven't opened it yet, but it was made in the same factory a few weeks later.

     

    Production year: 2012

    Production week: 26 (July)

     

    I'll use it a little bit and post back this weekend.

  • oldmaster78 Level 1 Level 1 (0 points)

    The new one Week 25 has also survived all my tests ....I've been stress testing for the last 16 hours , The only way to replicate this problem is by having an application that will switch back from Nvidea to Intel graphic card ,

     

    I've managed to replicate the issue on the old machine using virtualbox software running unix in the background

    http://www.youtube.com/watch?v=V5p14ynZKMs&feature=plcp

     

     

    The new one has succuessfully passed all my tests, however we have someone reporting the same issue

    week 26 see comments above from s.L.D.L., so it could very well be that we all are still affected and the only way to know is when the graphic cards shifts during sleep mode.

     

    In that case I would assume that perhaps maybe apple would come up with new update or the new OS might fix this issue   I will keep it running for few days and update everyone.

     

    cheers

  • teach5 Level 1 Level 1 (100 points)

    My rmbp was bought last Wednesday and is a week 25 build. I have not seen any burn in image on it yet. Just thought I would let you know.

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