mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by DJ Coffee,

    DJ Coffee DJ Coffee Aug 14, 2012 10:42 AM in response to Picnaut
    Level 1 (0 points)
    Aug 14, 2012 10:42 AM in response to Picnaut

    Sure it's testing right now. Should be done in around 15 mins. Will report back soon!

  • by btollenaar,

    btollenaar btollenaar Aug 14, 2012 10:42 AM in response to stecube
    Level 1 (0 points)
    Aug 14, 2012 10:42 AM in response to stecube

    Samsung -  week 32

    No issues after running Picnaut's test - couldn't be happier.

  • by DJ Coffee,

    DJ Coffee DJ Coffee Aug 14, 2012 11:09 AM in response to Picnaut
    Level 1 (0 points)
    Aug 14, 2012 11:09 AM in response to Picnaut

    It depends on what background is being used. I tested for IR and looked extremely close to areas I have left and was able to see IR on all the "opaque" colors. If you use the "Lake" wallpaper provided by Apple, IR will still continue to show through in most of the background. So lets say someone finds their own background and IR appears all over the place on it just like the solid dark grey? I don't think the IR has anything to do with the background. The fact is that it's there and does exist. Just because it doesn't show on your current background doesn't mean it won't show on others! I read earlier that it had something to do with the color of the dark grey, but I can prove that IR does not show on only specific colors. It will show on all colors and it just depends how easily noticeable IR becomes on certain colors.

     

    Anyways... here is my update for the Samsung replacement I have:

     

    Completely NO IR with Picnaut's test on the Samsung display! I'm very pleased with this screen at the moment though I do notice that whites are a bit warmer than my LG display. That doesn't bother me though because the Samsung does seem to have better color than the LG in general. I'll upload a few photos comparing the two later, but I don't have the time now. (I have to get to work! D:)

     

    I do have a question to everyone who owns a ML equiped rMBP though. Does your screen flick to black before going to the login screen/desktop? Because both my rMBP do. This is an example of exactly how it behaves like on YouTube: http://youtu.be/931ozjd1gWU

     

    You can see that the screen immediately turns black before entering the desktop. Is this normal because it's happening on both my LG and Samsung screens? My friend says that his Samsung display doesn't do that but mine does and I have a feeling it's software related.

  • by Picnaut,

    Picnaut Picnaut Aug 14, 2012 11:24 AM in response to DJ Coffee
    Level 1 (0 points)
    Aug 14, 2012 11:24 AM in response to DJ Coffee

    Hi DJ Coffee,

     

    Glad to hear your new Samsung display is AOK.

     

    As for your comment regarding the background chosen, I totally agree. The background has absolutely nothing to do whether or not image retention occurs, because if your rMBP has the problem, it has it no matter what image is displayed. It's just that with certain images (i.e. the zebras) the picture is too busy to easily see the retained image. That charcoal gray background simply shows the problem the best.

     

    Alternatively, one could leave their background picture as it is and simply open up an image of a charcoal square...

     

    IR_Detector_Square.png

     

    ...and move the square around. The retained image will appear wherever the square is. This actually seems to illustrate more clearly what's indeed happening. It will look as if you're dragging a nearly opaque piece of plastic over the image and only the portions of the image with the greatest contrast will be visible (i.e. zebras).

     

    Cheers,

     

    Peter

     

    P.S.

    I've contacted the nearest repair centre to see what my options are (I've had my rMBP for over a month now).

  • by vertigro,

    vertigro vertigro Aug 14, 2012 11:50 AM in response to Picnaut
    Level 1 (0 points)
    Aug 14, 2012 11:50 AM in response to Picnaut

    I've had two LG displays, not sure what the weeks were (that serial link posted always came up with 'no units found' for me) and both of them had terrible IR.

     

    Just picked up my third rMBP 5 days ago and it has an LG screen, but as of now no IR. the serial site gives me the same error, so I don't know what week it is.

     

    so to summarize:

     

    1. LG: IR

    2. LG: IR

    3. LG: no IR (yet)

  • by Dr Sly,

    Dr Sly Dr Sly Aug 14, 2012 12:04 PM in response to vertigro
    Level 1 (145 points)
    Aug 14, 2012 12:04 PM in response to vertigro

    Hello,

     

    LG display (faulty), week 23.

     

    Waiting for the Apple Store to receive a replacement display, then I have to part with my rMBP for a few days (sigh)

  • by stecube,

    stecube stecube Aug 14, 2012 12:21 PM in response to Dr Sly
    Level 1 (30 points)
    Aug 14, 2012 12:21 PM in response to Dr Sly

    So far we have these faulty displays:

     

    LG week unknown (2x)

    LG week 23

    LG week 30

    LG week 32

  • by Jerbz,

    Jerbz Jerbz Aug 14, 2012 12:21 PM in response to vertigro
    Level 1 (20 points)
    Aug 14, 2012 12:21 PM in response to vertigro

    vertigro wrote:

     

    I've had two LG displays, not sure what the weeks were (that serial link posted always came up with 'no units found' for me) and both of them had terrible IR.

     

    Just picked up my third rMBP 5 days ago and it has an LG screen, but as of now no IR. the serial site gives me the same error, so I don't know what week it is.

     

    so to summarize:

     

    1. LG: IR

    2. LG: IR

    3. LG: no IR (yet)

    Exact same scenario.

    Third rMBP, LG, no IR. Tested for 30+ minutes.

    I might keep this one. But I have another rMBP coming so I'm hoping that one is Samsung.

    Week 33 btw

  • by stecube,

    stecube stecube Aug 14, 2012 12:30 PM in response to Jerbz
    Level 1 (30 points)
    Aug 14, 2012 12:30 PM in response to Jerbz

    Just a sidenote... I got my rMBP on July 26th, but the build week should be the 30th, which goes from July 23rd to July 29th. Some people report a build week 33 (August 13th - August 19th), but how is that possible?

     

    Statistical update so far:

     

    LG week unknown (4x)

    LG week 23

    LG week 30

    LG week 32

  • by DrAndyWright,

    DrAndyWright DrAndyWright Aug 14, 2012 12:57 PM in response to mittense
    Level 1 (0 points)
    Aug 14, 2012 12:57 PM in response to mittense

    Well just checked the serial of my RMA01 and it says it is a week 33 manufacture, but can't see information on the manufacturer of the screen, suppose I will have to wait until it arrives (it is 3 weeks after my previous week 30 unit I sent back)

  • by Tadziak,

    Tadziak Tadziak Aug 14, 2012 1:49 PM in response to DrAndyWright
    Level 1 (0 points)
    Aug 14, 2012 1:49 PM in response to DrAndyWright

    Hello,

    For your ammusement I would like to describe what I have been asked to do today regarding my image retension problem by Apple "Technical Support". I talked to 3 different 'techs' and here is what they ordered:

     

    1. Restaring the machine with CMD+ALT+P+R
    2. Starting it in recovery mode
    3. Running Disk utilities and "Repair Disk" (im sure it affects screen grately)
    4. Reinstalling Mountain Lion (which came with computer I got today).

     

    Then I was informed about the nearest Apple Authorised Service.

     

    It's really pathetic and sad. And I paid for this machine 4000$ in Europe (base 2.6 model)!

  • by airjordan12345,

    airjordan12345 airjordan12345 Aug 14, 2012 3:32 PM in response to mittense
    Level 1 (0 points)
    Aug 14, 2012 3:32 PM in response to mittense

    Though I'd chip in with my 2 cents and experience.

     

    I just checked the display manufacter and mine is an LG display from week 46 of production.

     

    I did the Checkmark background test several times and nothing surprising or irregular happened. There's no IR, ghosting or anything wrong with the display.

     

    Overall I'm very, very happy with the computer and it was more than worth the cost

     

    Hope this helps some for stat tracking

  • by stecube,

    stecube stecube Aug 14, 2012 3:44 PM in response to mittense
    Level 1 (30 points)
    Aug 14, 2012 3:44 PM in response to mittense

    Quick update:

     

    LG week unknown (5x)

    LG week 23

    LG week 30

    LG week 32

     

    LG week unknown

    LG week 33

    LG week 46 <--- you sure it's from week 46?

    Samsung week unknown

    Samsung week 33

  • by airjordan12345,

    airjordan12345 airjordan12345 Aug 14, 2012 3:43 PM in response to stecube
    Level 1 (0 points)
    Aug 14, 2012 3:43 PM in response to stecube

    That's what it says here:

    http://www.powerbookmedic.com/identify-mac-serial.php

     

    Using my computer's serial number. Otherwise how do I check the week? Thanks in advance

  • by stecube,

    stecube stecube Aug 14, 2012 3:45 PM in response to airjordan12345
    Level 1 (30 points)
    Aug 14, 2012 3:45 PM in response to airjordan12345

    airjordan12345 wrote:

     

    That's what it says here:

    http://www.powerbookmedic.com/identify-mac-serial.php

     

    Using my computer's serial number. Otherwise how do I check the week? Thanks in advance

    http://www.appleserialnumberinfo.com/Desktop/index.php Top left corner for serial input

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