Q: MacBook Pro Retina display burn-in?

I don't think it's coincidental that the logo is pink while the displays are generally showing at too green/yellow. I think they've potentially compensated too far in the other direction for backlighting that runs too pink. I've done a recalibration and the light colors are looking for neutral now. However the darks are a bit green. The Spyder4Pro isn't getting it right just yet.

If the spyder is saying it's calibrated and it isn't doesn't that mean the spider is bad?

Replacing the logic board and gpu for the fourth time (surprise) did not fix the IR/ghosting/persistant images. 

brsm1990 wrote:

 

If the spyder is saying it's calibrated and it isn't doesn't that mean the spider is bad?

First, what makes you think your display isn't calibrated properly now?

Second, if your display was yellow-ish pre-calibration, was the yellow tint unform across the display or more yellow in some spots than others?

A calibrator can still only work within the constraints of the panel hardware. So even after calibration a poor panel could still not have the full color gamut or perfect white balance. However, it will be closer than what you started with. Most can take a measurement after calibration to see how far you are off.

We need to send JoshD to Apple assembly where final touches and factory calibrations are done, in order to work in conjunction with the engineers to get the screen right.

My screen (Samsung A01) seems even when I do all the tests with solid backgrounds etc. BUT when on a webpage the lower left corner of the screen seems alittle more "dirty" on grays and whites to my eyes. Maybe it's my eyes, I'm not sure.

Either way I have Apple Care Protection and somewhere within three years I will make Apple replace my display when things are sorted out (hopefully).

Other than the screen, my late 2013 rMBP is of good quality and runs as intended.

millerrh512 wrote:

 

A calibrator can still only work within the constraints of the panel hardware. So even after calibration a poor panel could still not have the full color gamut or perfect white balance. However, it will be closer than what you started with. Most can take a measurement after calibration to see how far you are off.

The Spyder software will fail a calibration if the measured post-calibration values don't fall within the prescribed tolerance. However, if the display's defects are not uniform across the display, and the calibration sensor happens to be placed on a good portion of the screen (the center by default), then the software could complete the calibration process and report back that the screen was calibrated when it really wasn't.

I did 3 returns in 7 days.  The 3rd was the worst.  For some reason, i just had bad feeling that it was not 'new'. It had some slight marks inside the charging port, leading me to believe it had been plugged in before.  There were some pepper-like dots around the right side USB ports and top outside cover that only came out if i scrubbed with damp paper.  The palm rests didn't feel as smooth as rest of the laptop.  The kicker was when i saw a green wire-like thing sticking outside the vent above the f9 key, where the bottom meets the top.  I thought it was just inadvertent but it was sticking to the case and i had to use tweezers to remove it.  It was very strange indeed.

It didn't have that 'new' smell and the plastic wrap around the laptop when i first opened it didn't seem flush with the system.  Lastly, it seemed like there was a short hair under the shrink wrap, outside the box. Like a trimmed beard hair. Here's a pic of the 'wire-like' device.

I don't think that.  I don't even have a spider right now.  I am responding to someone else who said they calibrated but it's still off.  I'm asking the question, if the spider reports the display is calibrated but it isn't, then wouldn't the issue be with the spider and not the display?  If the display is messed up it should be impossible to get the spider to report a proper calibration... RIGHT?

I would suggest that you judge the system based on the quality of the system alone, rather then weather or not it’s brand new. I know, for this kind of money it’s BS, but when I went through the exchange cycle with my iPad 3, the best and final iPad I got was the brown box refurbished one. I actually asked for one, even though I was in the return period, and should have gotten a new box. My logic was that when they refurbish units, they have to send it out to be rebuilt by hand, and they probably pay a lot more attention to any and all defects.

It worked out well for me and a few of my friends with the refurbished units. I tried to get a refurbished rMBP, but they did not have one. I know, its sounds crazy, and my sample size is way to low for me to conclude that there is a positive correlation between refurbished models and quality, but that has been my experience. If they have them at your Apple location, and you are in the return loop, give it a try, what’s the worst thing that can happen, you’ll have to return it again

brsm1990 wrote:

 

I don't think that.  I don't even have a spider right now.  I am responding to someone else who said they calibrated but it's still off.  I'm asking the question, if the spider reports the display is calibrated but it isn't, then wouldn't the issue be with the spider and not the display?  If the display is messed up it should be impossible to get the spider to report a proper calibration... RIGHT?

No, if the center of the display is free of defects, or at least calibratable (not sure if that's a real word or not), the calibration will pass. There's no way for the sensor to "see" the entire screen, only a small portion at the center, this is simply a physical limitation of the calibration head due to it's finite size. Any display who's color is not uniform cannot be accurately calibrated (at least not with any method that I know of).

Hi xoo54 -

Thanks for the reply.  I respectfully disagree in that, if I am getting a not brand new system, then i expect to pay a not brand new price.  Here i'm charged a new price but in turn received a system that 'appears' to not be brand new.

In regards to the quality of the system, if it wasn't for the terrible battery life and creaking, i would indeed have kept the machine.  The screen (samsung) was amazing, evenly lit, and bright.  I've spent several hours re-installing from time machine as well as driving to/from apple stores that i'm not really motivated to try for a 4th time.

i'm tempted to give it another try but seeing these forums discourages me from doing so. 

Canuck1970 wrote:

 

brsm1990 wrote:

 

I don't think that.  I don't even have a spider right now.  I am responding to someone else who said they calibrated but it's still off.  I'm asking the question, if the spider reports the display is calibrated but it isn't, then wouldn't the issue be with the spider and not the display?  If the display is messed up it should be impossible to get the spider to report a proper calibration... RIGHT?

No, if the center of the display is free of defects, or at least calibratable (not sure if that's a real word or not), the calibration will pass. There's no way for the sensor to "see" the entire screen, only a small portion at the center, this is simply a physical limitation of the calibration head due to it's finite size. Any display who's color is not uniform cannot be accurately calibrated (at least not with any method that I know of).

Yeah. The Spyder would never fail a display unless it was really busted, I'd imagine. The calibration passes but I'm finding that the dark greys are too green and the light greys look good OR the light greys are too green and the dark greys look good. I'm guessing the spider isn't doing its job but it's pretty odd that with multiple tries I've had no luck...

BMW M3,

If I were in your situation, where I gotten the perfect screen but a bad base, and considering that, at least in my experience, perfect screens on these things are like **** unicorns, I would buy another MacBook first. Then if the other one is perfect, just return the current one. If the new one is perfect in all aspects other then the screen, swap the screen from your current one. With the right tools it takes 20 minutes or so. It’s just what I would do, after returning so many MacBooks with bad screens. I know it’s not for everyone

You know what's even more of a unicorn? I've got an iPad mini retina... but not anymore. Went through 3 with IR and the last that didn't have it has desaturated color.