mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

Close

Q: MacBook Pro Retina display burn-in?

  • All replies
  • Helpful answers

first Previous Page 599 of 642 last Next
  • by BMW M3,

    BMW M3 BMW M3 Dec 28, 2013 9:40 AM in response to envoy.2000
    Level 1 (46 points)
    Dec 28, 2013 9:40 AM in response to envoy.2000

    this spreadsheet is great thanks!

  • by BMW M3,

    BMW M3 BMW M3 Dec 28, 2013 9:42 AM in response to envoy.2000
    Level 1 (46 points)
    Dec 28, 2013 9:42 AM in response to envoy.2000

    just my experience from my local best buy christmas eve, they had 9 rMBPs in stock, all were "L" that's what the rep told me.  add my return to the list and they now have 10 "L's".

     

    funny, when i asked him to check the serial number, before i even explained to him which digit to look for, it was as if he already knew what to look for...as if he's been through this before.

  • by MacOSX10.6,

    MacOSX10.6 MacOSX10.6 Dec 28, 2013 9:49 AM in response to Colonel.Cool
    Level 1 (0 points)
    Dec 28, 2013 9:49 AM in response to Colonel.Cool

    Not saying hyperpole but my brother's 13" late 2013 doesn't suffer from IR yet. It was bought in the same  week soon after Apple released the first new late 2013 models.

     

    My 15" doesn't suffer from IR and yellow tint and production code correlates with week #43 in 2013. But i think mine suffers from backplate  bleeding.

     

    Both screens are from the maker LG.

  • by MacOSX10.6,

    MacOSX10.6 MacOSX10.6 Dec 28, 2013 9:51 AM in response to Cyclone_C
    Level 1 (0 points)
    Dec 28, 2013 9:51 AM in response to Cyclone_C

    Tell them about your problem once the 14 days no quibble return policy has expired.

  • by BarrettF77,

    BarrettF77 BarrettF77 Dec 28, 2013 9:55 AM in response to mittense
    Level 1 (45 points)
    Dec 28, 2013 9:55 AM in response to mittense

    Use the 14 day return period and it's no questions ask and you are in the right.  Exceed that period and it becomes within spec. 

     

    That's why I always visit these forums to know what to look for and the same on other products.  Everything is always going to have issues.  I would just rather know if it's an issue I can live with or not.  IR is not one of those issues I can live with. 

  • by samuelk0814,

    samuelk0814 samuelk0814 Dec 28, 2013 9:55 AM in response to BMW M3
    Level 1 (0 points)
    Dec 28, 2013 9:55 AM in response to BMW M3

    So I thought mine suffered from yellow tint...but when I tilted the screen back a little bit the yellow tint is gone! The extent of the yellow on the bottom corners varies based on the angle of the screen.

    Anyone else notice this?

  • by MacOSX10.6,

    MacOSX10.6 MacOSX10.6 Dec 28, 2013 9:59 AM in response to BMW M3
    Level 1 (0 points)
    Dec 28, 2013 9:59 AM in response to BMW M3

    I think the whole thing here gets more and more esoteric. There is no proof that Apple has recognised the problem less so that they have changed the production line specifications and quality controls in the Far East in China.

     

     

    I once read an interesting article about the anonymous peer review process in the scientific literature. Among other things they stated that in the majority of cases the authors of the original submitted article are dead wrong what they thought who might have been the reviewers of their work.

     

    All we know here for some models (considerable number in percentage) there is a correlation between LG and IR and Samsung and yellow discolouring of the retina screens, respectively.

  • by Rocket Man 7654,

    Rocket Man 7654 Rocket Man 7654 Dec 29, 2013 3:42 AM in response to envoy.2000
    Level 1 (0 points)
    Dec 29, 2013 3:42 AM in response to envoy.2000

    Thank you very much for the list. Assuming your mapping is correct, my 15" Haswell MPB was produced exactly one month before Apple announced it (letter 'G'). Anybody out there with an earlier MPB?

     

    By the way, my machine is still perfect (except a very slight cracking of the case). Somebody told me, that usually the very first production line of a new product has extremely high quality proofs. This is, because all serious reviewers order their test products anonymously as a normal customer so that the prodcer has no chance to built special products for press. I dont know if this is really true in general or if this is true for apple in special, but it would be an interesting research to correlate the quality with time. Unfortunelty, nobody except apple is able to get suitable samples for this kind of statistical analysis.

  • by envoy.2000,

    envoy.2000 envoy.2000 Dec 29, 2013 4:00 AM in response to Rocket Man 7654
    Level 1 (0 points)
    Dec 29, 2013 4:00 AM in response to Rocket Man 7654

    Rocket Man 7654 wrote:

     

     

    By the way, my machine is still perfect (except a very slight cracking of the case). Somebody told me, that usually the very first production line of a new product has extremely high quality proofs. This is, because all serious reviewers order their test products anonymously as a normal customer so that the prodcer has no chance to built special products for press. I dont know if this is really true in general or if this is true for apple in special, but it would be an interesting research to correlate the quality with time. Unfortunelty, nobody except apple is able to get suitable samples for this kind of statistical analysis.

    That's a good point! Also the machines are produced ahead of time for the store displays. Has anyone noticed that all the displays in the Apple stores are Samsungs? 

  • by Jenova*,

    Jenova* Jenova* Dec 29, 2013 5:21 PM in response to Jenova*
    Level 1 (0 points)
    Dec 29, 2013 5:21 PM in response to Jenova*

    So i went to the local apple store regarding the discolouration issue found on the macbook pro. The guy there was very nice. After describing what the issue was and showed him the pictures, he immediately told me to get me a new machine without even examine the machine in person. Now i have my new machine and it is perfect, the screen has no problems whatsoever. Overall I'm really happy with the way that apple store handeled my case.

     

    Here is the serial number on the new machine:

    Color LCD

    LSN154YL01-A01

    DLM347301ZAFF0PAL

     

    Jenova* wrote:

     

    Im experiencing image ghosting as well. But what's worse is that upon turning on the computer, on the right side of my screen I see a tint of green colour after several hours of sleeping, and then it would go away after 5-10 mins. IT seems to me that the issue is only appearent after the display has cooled down. This issue is very annoying, because this problem effects the colours of that side of the screen. I bought this just 2 days ago so I think i should visit the apple store and see what they can do for me.

    IMG_0653.jpgIMG_0652.jpg

     

    This is the serial number of my screen:

     

    Color LCD

    LSN154YL01-A01

    DLM347301ARFF0PA6

  • by .Sefer.,

    .Sefer. .Sefer. Dec 30, 2013 7:00 AM in response to mittense
    Level 1 (2 points)
    Dec 30, 2013 7:00 AM in response to mittense

    Got my MacBook Pro Retina 15 today.

     

    Week of Production: 50

    Displaypanel: LG

     

    No Creaking. No Yellowtint. No Ghosting after 20min checkered board test.

    But... Backlight Bleeding from the lower left corner. The display is getting dark from the leftside to the rightside (beginning a few mm after the center middle).

     

    I asked for an replacement because I am within 14-day-return-policy. I would like to know if this extends by receiving the replacement? Because when I'm lucky I'll get it next week, 4 days before my 14-day-period ends.

  • by Colonel.Cool,

    Colonel.Cool Colonel.Cool Dec 30, 2013 7:10 AM in response to mittense
    Level 1 (0 points)
    Dec 30, 2013 7:10 AM in response to mittense

    Got my replacement today. New 13" 2.6/16GB/512GO CTO and screen is A018 .... With IR. After 20 minutes on a gray background you can see the Safari window ... One more proof that every single 13" are suffering from IR. As it is pointless to replace once more I will ask for my money back. No more Apple product for me.

  • by jedlh,

    jedlh jedlh Dec 30, 2013 10:06 PM in response to Tapisvolant
    Level 1 (0 points)
    Dec 30, 2013 10:06 PM in response to Tapisvolant

    Tapisvolant wrote:

     

     

    jedlh wrote:

    I reached out to some contacts @Anandtech, & argued strongly for a careful analysis/comparison.

    Regardless of what their decision is, I'll post back here once I hear back from them...

     

     

    This is very much appreciated. A rigorous comparison of the two diplays is definitely needed. We don't know actually what the problem with the LG display is, and why the ghosting went undetected during the rigorous tests.

     

    Well, after many attempts to get them to respond, Anandtech did nothing but completely ignore me, so I gave up on this quite few mths ago >.>

    At least I'm now finally geting this issue resolved, I've left it very late (I've had my 15" rMBP for ~12mth now), but I've just been so busy this yr!

     

    I'm about to make a appointment with a local accredited/recommended service centre, I hope they don't claim the screen is "within spec".

    If they do, they better have a very good argument as-to-why they think that's the case!!!

  • by brsm1990,

    brsm1990 brsm1990 Dec 31, 2013 5:47 AM in response to mittense
    Level 1 (44 points)
    Mac OS X
    Dec 31, 2013 5:47 AM in response to mittense

    Who is Anandtech?

     

    So apple is still telling me to go to **** even after 3 repairs.  They refuse to replace or refund.


    My credit card company is dragging their feet endlessly - I think ultimately they won't give me the money back because it was too long after purchase.

     

    The credit card's extended warranty coverage is refusing the claim because they claim Apple didn't fix it right while it was still under the original warranty.  (Technically I am now into the 90 day extension due to the third repair but the extended warranty company doens't know that).

     

    Any more suggestions on what I can do?

  • by jedlh,

    jedlh jedlh Dec 31, 2013 8:14 AM in response to brsm1990
    Level 1 (0 points)
    Dec 31, 2013 8:14 AM in response to brsm1990

    brsm1990 wrote:

     

    Who is Anandtech?

     

    That's funny, you're funny

    HNY people!!!

first Previous Page 599 of 642 last Next