Previous 1 59 60 61 62 63 Next 9,598 Replies Latest reply: Jul 16, 2015 5:31 PM by tlaskows Go to original post Branched to a new discussion.
  • dcinzona Level 1 Level 1 (0 points)

    LG Display - Week 33 custom build WITH IR issues.

    Going to speak with an Apple representative via phone to see if they can issue a replacement or if I need to make two trips to the Apple store (one to get the replacement issued and another to pick it up).

     

    Hopefully they can just approve it, ship it to the Apple store and I can take mine in and do the exchange....but that would be TOO convenient.

  • EddieCh Level 1 Level 1 (0 points)

    LG Week 26 - faulty (IR)

     

    Mine failed picnaut's checkerboard test. However like him I hadn't noticed this until I ran the test. I'm not going to do anything about it now but I'm definitely going to get Applecare.

  • Matt05x Level 1 Level 1 (0 points)

    Week 33, Samsung no issues.

     

    I know some people are worried about quality, but the 5 machines I have seen in stores haven't had any visible issues. I've been over my machine with a fine tooth comb, and it's perfect.

    Good luck to everyone waiting for their new deliveries! I hope your shiny new MacBook makes you happy ;)

  • stecube Level 1 Level 1 (30 points)

    Update of faulty or perfect display stats:

     

    LG week unknown (7x)

    LG week 23

    LG week 26 (3x)

    LG week 29 (2x)

    LG week 30

    LG week 31

    LG week 32 (2x)

    LG week 33 (2x)

    Unknown week 24

     

    LG week unknown

    LG week 26 (3x)

    LG week 29

    LG week 33 (2x)

    Samsung week unknown (2x)

    Samsung week 30 (2x)

    Samsung week 32

    Samsung week 33 (2x)

     

    Find out your build week: http://www.appleserialnumberinfo.com/Desktop/index.php Put the serial in the top left corner bar

     

    Find out your display manufacturer: Open Terminal, copy & paste:

    ioreg -lw0 | grep \"EDID\" | sed "/[^<]*</s///" | xxd -p -r | strings -6

    and then press Enter. If the result starts with LP it's an LG, if it starts with LSN it's a Samsung.

  • elampj Level 1 Level 1 (0 points)

    I have an LG display, with a build week of 24.  It has the screen burn-in issue.

  • VctrW Level 1 Level 1 (0 points)

    I've got an LG Display here (not sure what build week) and I have the screen burn-in issue as well.

     

    Kind of wish I hadn't read all the news about the issue, because I probably wouldn't have thought to look for it. Now that I've seen it, its something thats hard to unsee. All that it takes for me to see the screen burn-in is to keep my screen on something for about 5 minutes and then switch to a dark grey background.

     

    Do you guys think I'll have any luck getting a replacement computer from an Apple Store? I'm about three weeks in with my Retina Macbook Pro, so I'm technically out of the return period.

  • Marshall Burchard Level 1 Level 1 (5 points)

    LG week 31 faulty

  • itsamacthing Level 1 Level 1 (85 points)

    Once the news breaks, you won't be alone so don't feel bad.  This has only just begun.  There is no quick fix, Apple hasn't fixed the problem.  These screens were made in mass up to 6 months ago.  The only parts that hold things up are memory.  Just start your repair process. 

     

    I live in Asia, LG is a second rate manuf compared to Samsung.  And AUO, which is owned by BenQ is from Taiwan and they are no better.  Even those who have LG and think they don't have a problem haven't sat their rMBP next to a Samsung based, which is easy to do because Apple only uses Samsung for their display models.  They will quickly see the contrast does not compare and the colors are blown out. 

     

    It's not OK for Apple to show us this beautiful screen at the store and then deliver some second rate screen when we buy.

  • shinsundo Level 1 Level 1 (0 points)

    Week 26LG display with IR.

  • sequeller Level 1 Level 1 (0 points)

    LG week 24 faulty

  • stecube Level 1 Level 1 (30 points)

    Quick update of faulty or perfect display stats:

     

    LG week unknown (8x)

    LG week 23

    LG week 24 (2x)

    LG week 26 (4x)

    LG week 29 (2x)

    LG week 30

    LG week 31 (2x)

    LG week 32 (2x)

    LG week 33 (2x)

    Unknown week 24

     

    LG week unknown

    LG week 26 (3x)

    LG week 29

    LG week 33 (2x)

    Samsung week unknown (2x)

    Samsung week 30 (2x)

    Samsung week 32

    Samsung week 33 (2x)

     

    Find out your build week: http://www.appleserialnumberinfo.com/Desktop/index.php Put the serial in the top left corner bar

     

    Find out your display manufacturer: Open Terminal, copy & paste:

    ioreg -lw0 | grep \"EDID\" | sed "/[^<]*</s///" | xxd -p -r | strings -6

    and then press Enter. If the result starts with LP it's an LG, if it starts with LSN it's a Samsung.

  • salthustle Level 1 Level 1 (0 points)

    LG Week 30 Faulty

    LG Week 32 Faulty

  • Marshall Burchard Level 1 Level 1 (5 points)

    Further to reporting LG week 31 as faulty, I called AppleCare and they would have sent me a box to do a replacement, but said they thought replacement might have same issue. They also had no idea you could identify panel manufacturer without disassembling the laptop, so I pointed them at this thread and the TUAW posting from yesterday.

     

    Ghosting does not seem too bad to me and I don't really want to be laptopless for a couple of weeks, so I asked them to make sure this issue logged for my laptop (it is), and I asked them to encourage Apple to take a public position on this issue, either discounting it or saying it is an issue and fixing it.

  • itsamacthing Level 1 Level 1 (85 points)

    If they have no idea, then how come Samsung screens are the only ones on display at the Apple stores?

  • Marshall Burchard Level 1 Level 1 (5 points)

    itsamacthing wrote:

     

    If they have no idea, then how come Samsung screens are the only ones on display at the Apple stores?

    Not sure the AppleCare people have all the info, and even if they do I don't know that they would be 100% transparent about it?

     

    Interesting that Apple Store display units all have Samsung panels. If that is really true?

     

    I wonder if there is a color profile that helps the LG panels? Time to get my old Spyder out.

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