mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by jedlh,

    jedlh jedlh Jan 13, 2014 4:03 AM in response to Colonel.Cool
    Level 1 (0 points)
    Jan 13, 2014 4:03 AM in response to Colonel.Cool

    You seemed to have missed the point, that's not the focus nor the intent of the thread, at least for now. It sounds like you're best-off getting your money back & getting better QC elsewhere, I wish you luck with that.

  • by Colonel.Cool,

    Colonel.Cool Colonel.Cool Jan 13, 2014 4:09 AM in response to jedlh
    Level 1 (0 points)
    Jan 13, 2014 4:09 AM in response to jedlh

    I'm pretty sure you work for Apple as they just told me the same thing as you with "It can be that this is simply not a machine for you" lool. Btw weren't you suppose to leave this theard for the one you created and let people express themselves regarding the IR issue which is was this topic is about ? Thank you !

  • by jedlh,

    jedlh jedlh Jan 13, 2014 4:17 AM in response to Colonel.Cool
    Level 1 (0 points)
    Jan 13, 2014 4:17 AM in response to Colonel.Cool

    Colonel.Cool wrote:

     

    I'm pretty sure you work for Apple as they just told me the same thing as you with "It can be that this is simply not a machine for you" lool. Btw weren't you suppose to leave this theard for the one you created and let people express themselves regarding the IR issue which is was this topic is about ? Thank you !

    Okay... What's with the childish attack?

    Is there any rudeness or childish remarks in my prior response to you?

    I'm never leaving this thread, it provides a broader/more_general perspective, which is important.

  • by Colonel.Cool,

    Colonel.Cool Colonel.Cool Jan 13, 2014 4:28 AM in response to jedlh
    Level 1 (0 points)
    Jan 13, 2014 4:28 AM in response to jedlh

    I never intended any personnal attack and It will be my only post about that as it is off topic and I don't think it is of any interest to the other members but yeah you basically told me to shet up if I wasn't happy, get my money back and stop posting here. I don't think you are a moderator or anyone with the power to tell people what they can or canno't say. I think the way Apple treats the people complaining about the issue is as interesting as knowing where it comes from and it might help people in their buying decision. I certainly wish I knew that beforehand as I would have wasted less time. My only purpose is to help and not just bash Apple, complaining or whatever. If my posts are off topic to you just like most of the posts here are sometimes just ignore them and don't feel the need to be rude please. I grasped from your post above that you were leaving for the theard you created now I apologize if you took my last post the wrong way but I certainly did not like your last answer to me.

  • by jedlh,

    jedlh jedlh Jan 13, 2014 4:46 AM in response to Colonel.Cool
    Level 1 (0 points)
    Jan 13, 2014 4:46 AM in response to Colonel.Cool

    Colonel.Cool wrote:

     

    but yeah you basically told me to shet up if I wasn't happy, get my money back and stop posting here. I don't think you are a moderator or anyone with the power to tell people what they can or canno't say.

    You're reading into things waaay too much, have another read of what I wrote...

    If you do you'll see that there's more than one way it can be interpreted, not once did I tell you to shut-up & stop posting here.

     

    I grasped from your post above that you were leaving for the theard you created now I apologize if you took my last post the wrong way but I certainly did not like your last answer to me.

    Mine wasn't overtly rude like yours was, in hindsight I can see how it could be interpreted as a veiled attack, but I assure you that wasn't the intent.

    By all means continue if you think what you're doing is useful, it'd be great if you contributed to the other thread, but plz stay within it's parameters.

  • by BarrettF77,

    BarrettF77 BarrettF77 Jan 13, 2014 4:43 AM in response to Colonel.Cool
    Level 1 (45 points)
    Jan 13, 2014 4:43 AM in response to Colonel.Cool

    Jed, go dwell in your thread please and it's obvious I'm not the only one whom you are an annoyance to like a fly that needs to be swatted.  I said a page back the same thing.  I think he is an apple employee and I'm sure it's not beneath them to post on here either as damage control is one of their strong suits.  Because apple has created a walled garden of sorts and buying everything again for windows is even more expensive, I've found a few ways of going about it. 

     

    Buy the machine through a different reseller where you can attempt a few more swaps

     

    If you have no limit or a high limit, buy several machines of the same spec and hope you win the lotto with one and return the others

     

    Keep exchanging them out until Apple says they won't swap any more for you. 

     

    All if these options are horrid that we would even need consider them, but like you Colonel, I too have talked to executive relations and they have said for me to change my usage habits by implementing the screen saver or turning it off.  That type of logic is so dumb I cant believe they'd even suggest it. 

     

    They even pointed me at their site where they talk about IR and it's normalcy. 

     

    When I found a store whose display unit did the IR, I asked the manager what they were doing about the matters or if they knew of it yet.  He said I could book a genius appt for one of their display units.  Told him to book his own, lol, as it was not my computer on the display table and walked out. 

     

     

    If you can find a good store, they can look up by ser number all info about the machine.   Including the display manuf.  but they will likely deny this too. 

  • by MacOSX10.6,

    MacOSX10.6 MacOSX10.6 Jan 13, 2014 4:52 AM in response to BarrettF77
    Level 1 (0 points)
    Jan 13, 2014 4:52 AM in response to BarrettF77

    This is a very, very, very interesting post. I think we should make that information sticky.

     

    I think this is the first witness report ever stating IR also exists in shop floor display model units!

  • by Colonel.Cool,

    Colonel.Cool Colonel.Cool Jan 13, 2014 4:58 AM in response to BarrettF77
    Level 1 (0 points)
    Jan 13, 2014 4:58 AM in response to BarrettF77

    I just don't understand how you can say to a customer whom just trusted you with +2000€ on one of your product that "It can be that this is simply not a machine for you". What the **** does that mean ? I'm not good enough for their computer ? It's like saying your holding your phone wrong !

     

    Sadly it is useless for me to do more swaps as I'm in for a 13" model. 15" are both LG and Samsung so i could have tried until I get a Samsung but so far no one ever reported that they were anything else than LG for the 13" and I haven't seen one yet I can't reproduce IR on :(

     

    Btw I did too reproduce IR on a rmbp at the Apple store while I was waiting for a replacement iPhone (tell me about quality control ...) so it is as easy as at home ^^. (You just need to stay more than 20 minutes at the store lol)

  • by jedlh,

    jedlh jedlh Jan 13, 2014 5:29 AM in response to BarrettF77
    Level 1 (0 points)
    Jan 13, 2014 5:29 AM in response to BarrettF77

    BarrettF77 wrote:

     

    Jed, go dwell in your thread please and it's obvious I'm not the only one whom you are an annoyance to like a fly that needs to be swatted.  I said a page back the same thing.  I think he is an apple employee and I'm sure it's not beneath them to post on here either as damage control is one of their strong suits. 

    Now, why do you continue to make this offensive accusation, so far you've been FAR more rude than me. I'm still awaiting your response to my earlier post asking that you point out where I've caused offence, so I can clarify or retract. There wasn't the intent to be anywhere near as offensive as you've so far been offended, I wonder what that's about?

     

    All if these options are horrid that we would even need consider them, but like you Colonel, I too have talked to executive relations and they have said for me to change my usage habits by implementing the screen saver or turning it off.  That type of logic is so dumb I cant believe they'd even suggest it. 

    I recently came across this, I've only just begun testing it, I will report on whether it makes my IR issue more-or-less unnoticeable:

    http://www.tuaw.com/2013/02/18/the-curious-case-of-the-persistent-image/

    http://en.wikipedia.org/wiki/Image_persistence#Prevention.2Ftreatment

    I still would like to accurately assess "how bad/good" mine is relatively speaking (not just IR), & whether it's def. getting considerably worse, & not just decreasing in IQ due to aging, hence the dedicated thread.

     

    They even pointed me at their site where they talk about IR and it's normalcy. 

    And I did some brief research (which I referenced), & even in that short time could find plenty of evidence that it's a characteristic of LCD/LIPS. Now, is there a much higher incidence of IR with Apple's LIPS panels versus other OEM's LIPS as a % of units sold, I'm not game to make that claim, are you?

     

    If you can find a good store, they can look up by ser number all info about the machine. Including the display manuf.  but they will likely deny this too. 

    Why would they deny this IYO?

     

    MacOSX10.6 wrote:

    I think this is the first witness report ever stating IR also exists in shop floor display model units!

    Nah it's not the 1st time by any means, & it shouldn't really be a surprise, given that some LG panels exhibit IR far more noticeably than others.

  • by PB,

    PB PB Jan 13, 2014 5:23 AM in response to mittense
    Level 2 (230 points)
    Jan 13, 2014 5:23 AM in response to mittense

    Finding this thread made me think twice about buying a new rMBP. It seems that there are several display problems which are rather widespread. However, Apple still sells the 13" MPB with the old display. What is the consencus about this one? Am I going to run into the same problems as in the rMPB?

  • by Merch Visoiu,

    Merch Visoiu Merch Visoiu Jan 13, 2014 5:26 AM in response to PB
    Level 1 (0 points)
    Jan 13, 2014 5:26 AM in response to PB

    PB wrote:

     

    Finding this thread made me think twice about buying a new rMBP. It seems that there are several display problems which are rather widespread. However, Apple still sells the 13" MPB with the old display. What is the consencus about this one? Am I going to run into the same problems as in the rMPB?

     

    I had the 2010 13" Retina MacBook Pro which I think is the same model. It was really great with no image retention or colour problems. Could be a good choice.

  • by jedlh,

    jedlh jedlh Jan 13, 2014 5:33 AM in response to Merch Visoiu
    Level 1 (0 points)
    Jan 13, 2014 5:33 AM in response to Merch Visoiu

    Merch Visoiu wrote:

     

    I had the 2010 13" Retina MacBook Pro which I think is the same model. It was really great with no image retention or colour problems. Could be a good choice.

    Eh, you sure about that? Prety sure there was no 13" rMBP in 2010...

  • by Merch Visoiu,

    Merch Visoiu Merch Visoiu Jan 13, 2014 5:38 AM in response to jedlh
    Level 1 (0 points)
    Jan 13, 2014 5:38 AM in response to jedlh

    jedlh wrote:

     

    Merch Visoiu wrote:

     

    I had the 2010 13" Retina MacBook Pro which I think is the same model. It was really great with no image retention or colour problems. Could be a good choice.

    Eh, you sure about that? Prety sure there was no 13" rMBP in 2010...

     

    Yeah, I miswrote. I'm not used to writing "MacBook Pro" without the "Retina" in front. We're talking about the "Classic" MacBook Pro from 2010.

  • by Colonel.Cool,

    Colonel.Cool Colonel.Cool Jan 13, 2014 5:38 AM in response to PB
    Level 1 (0 points)
    Jan 13, 2014 5:38 AM in response to PB

    None retina MBP are fine, the sole problem with the screen is the pretty poor resolution. Forget about the 13" rmbp, most of them are still shipping with screens manufactured in 2012 (A018) and the others in early 2013 (A020). Both have IR as far as I have experienced so wait for a possible new revision without IR or get a 15" with a Samsung display :) (Justy my 2 cents advice)

  • by MacOSX10.6,

    MacOSX10.6 MacOSX10.6 Jan 13, 2014 6:06 AM in response to Colonel.Cool
    Level 1 (0 points)
    Jan 13, 2014 6:06 AM in response to Colonel.Cool

    Sorry for highjacking your post.

     

    But does anyone know if IR and yellow tints are problem on iPads as well?

     

    My brother his fiancee is planning to buy an iPad. I issued a warning to them suggesting they should carefully consider other options as well if IR is a problem on the iPads.

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