I strongly suggest to you buying Apple Care and keeping your IRed display. IR is annoying, but uneven yellowing is perhaps worse. You can try exchange your screen 3 times, then you're eligible for a machine replacement. However this process is very slow and you can end up with a brand new laptop with a yellowish display.
Should i get the screen replaced or is the chance of getting a yellow Samung too big?
Is there any chance of getting a (good) LG? (that would mean a few months almost IR free, before it starts developing and becomes annoying)
Obviously we don't know the ratio of bad screens to good; but you really need to prepared that your replacement could very very easily be yellowed. It's not rare; it's very common. I've had 3 yellowed displays after a nice clear one.
(I want to preface that I'm not a professional) Any suggestions for an inexpensive calibration tool? What is price range for a decent tool? I looked at SpyderPro 4 ($165 on Amazon).
Do these detect and help with uneven yellowing in screens?
I have the Spyder4Elite. They can't do anything to remove uneven yellowing.
OK... I have an early 2013 MBPr 15". It shipped with a Samsung screen. LOVED it until a few days ago when I started noticing dead pixels... white on black background. Did some major research and found the "exploding pixel" issue. I indeed did have microscopic chips out of the screen where the dead spots were. There were 3 noticable spots... one where the keyboard is and 2 where the palmrest is. The two competing theories are 1. tiny grains of dirt/sand damage the screen coating when the laptop is closed and 2. the pixels stick and actually burn through the coating. Both of these theories have their own issues and I'm at a loss for what causes it. (seems improbable that a pixel could burn through the coating, but also seems improbable that debris could cause it since the gasket around the screen holds the closed screen about 2 mm above the palmrest).
Anyway, Apple replaced the screen with an LG, even though I thought LG's were out since I had read about the image retention problem earlier and the tech that diagnosed it seemed to assure me it would be a Samsung replacement screen. When I got the laptop home and fired it up, the blacks were greenish and I could see a ghost image on the green/black screen area (that's when I checked to see if it was an LG)... and also, the "genius" (yeah, right) had left a screw out of the bottom of the machine.
It seems that the black/green problem and the IR problem have subsided in the past hour that it has been on, but I'm AFRAID this problem will return. Never noticed this with the Samsung. Additionally, the right side of the screen is more magenta than the left.
I'm also AFRAID if I get a samsung sceen the dead/exploding pixel issure will return.
I have 2 or so weeks left on the 1 yr free applecare warranty and it looks like I'm going to have to spend around $340 for 2 more years because I am now scared that this laptop will definitely fail again.
Yes, Apple... YOU ARE SCARING ME INTO BUYING APPLECARE. I've had your laptops for around 20 years and this will be my first time buying applecare... and I'm doing it because I truly DON'T TRUST YOU AT ALL anymore.
Thanks for that. I really appreciate it.
And, while I'm at it, it seems like the quality of the "genusies" has gone downhill... the employees at the Apple store I went to all have the appearance of indigents living at the store that happen to work for food. I'm all for different and casual dress, but their sloppy/unwashed appearance makes me trust you even less (that, plus they can't even put all the screws back in my "repaired" laptop).
It would be nice if the QC of these screens were equal. It would be nice if I knew what caused the samsung screen to have dead pixels. It would be nice to have confidence in apple again.
That's my story. I guess I'm off to buy applecare. Just shut up and take my fear money already...
Doesn't IR develop over time? Personally, I'd rather have a whiter (non-yellow) display with IR.
My mid-2012 rMBP with LG screen developed slight IR at about 3 months, where a ghost image would appear after displaying a static image for 20 minutes or longer. It didn't bother me at all. By the sixth month, IR would show up after one minute and it started to become annoying.
I had to argue with the genius at the Syracuse Apple store and demonstrate the problem under normal usage. They swapped the panel with a Samsung. The blacks aren't as dark as the LG, but there are no dead pixels, backlight bleed, ghosting, or other problems of any sort. I keep the display clean and carry the computer in a rigid Pelican case. The native white point is definitely yellower than the LG, but it's uniform across the panel. Of course, anyone who cares THAT much about color accuracy should calibrate it anyway.
Merch Visoiu wrote:
But calibrating doesn't help. Especially if you have discoloured regions or gradients.
Well, like I mentioned, my Samsung panel is quite uniform, and calibration therefore does the trick. Obviously if there is a panel uniformity issue calibration won't fix it. The contrast after calibration is a smidge lower than the LG, but this panel is still far better than any other LCD I have used.
I don't mean to discount the frustration of those who have problematic panels. I'm just reminding folks who may be considering these Macs that there are a lot of good Samsung panels out there. The only reason I stopped by this thread was that I was curious whether this issue was ongoing with the new models.
The only reason I stopped by this thread was that I was curious whether this issue was ongoing with the new models.
They're replacing the displays with **** [self censored]. The issue is still ongoing, especially with the 13" Retina MaBook Pro. So your choice is between a display with high colour contrast but with image retention; a display with low colour contrast (yellowed) but no image retenion; or a display with stuck pixels, muras, or exploding pixels. I really wonder if there exists a single display without image renteion, high colour contrast, no yellowing, no discolouration, no stuck pixels, no muras, no exploding pixels. This is on a computer over 2000 dollars! And as we've heard internationally, many countries pay a lot more for these machines. And they get **** [self censored].
When I was a student 15 years ago I bought a Powerbook 5300 (release date 1995) through ebay from a guy who himself bought it on ebay.
After some use the display hinge broke. At that time the laptop was already 4-5 years old. I brought it in to an Apple dealer. The dealer said no problem the warranty on Apple products is 7 years and we will send to the service centre to the Netherlands (I think the European service center was in the Netherlands).
I got a new serviced machine with a new display for free even though the laptop was already 5 years old and I was the third buyer.
Times have changed haven't they? With a super generous 1 year Micky Mouse warranty.
Recently I see a lot of MacBook Pro retina 13" on TV and I tell myself : If they all suffer from IR then when the problem will arise, how Apple will handle the problem ? They can't replace every single computer sold not can they say to every one that it is normal ... It's really a strange move from Apple, ignoring the issue for so long :s