mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by califfo1975,

    califfo1975 califfo1975 Dec 15, 2014 3:26 PM in response to bradamr
    Level 1 (8 points)
    iPad
    Dec 15, 2014 3:26 PM in response to bradamr

    IMG_3827.jpg

    the same for me: next mac will be a mac pro with Lacie (or non apple) screen. I find the quality of apple screens very disappointing: I have backlight on ipad air 2 (and I will likely request APP+ changes until having a good screen) and on my MBP retina late 2013.

    I let you look at this picture (of mu rMBP scree at 100% brightness though) and I would like to know what you guys would advice me to do: I fear to have a replacement screen worse than current one and I wonder whether to keep it or to try the lottery of replacement.

    Any experience / feedback please?

    thanks

  • by Merch Visoiu,

    Merch Visoiu Merch Visoiu Dec 15, 2014 3:32 PM in response to califfo1975
    Level 1 (0 points)
    Dec 15, 2014 3:32 PM in response to califfo1975

    califfo1975 wrote:

     

     

    I let you look at this picture (of mu rMBP scree at 100% brightness though) and I would like to know what you guys would advice me to do: I fear to have a replacement screen worse than current one and I wonder whether to keep it or to try the lottery of replacement.

    Any experience / feedback please?

    thanks

     

    Remind us about the history of your machine. Have you had any replacements yet? Is this the display that the machine came with? What's wrong with it? Does it have image retention? Does it have bad colour? Is it just backlight bleeding? Yeah, if you replace it, you will probably get a worse one. I'm on my 5th display.

  • by califfo1975,

    califfo1975 califfo1975 Dec 15, 2014 3:59 PM in response to Merch Visoiu
    Level 1 (8 points)
    iPad
    Dec 15, 2014 3:59 PM in response to Merch Visoiu

    THanks for the reply: this is the original screen without any former replacement and has only the issue of backlight. No dead pixel or retention.

    IS there a chance that screens´ quality has improved recently? Just a hope in case I decided to change it....but I can understand that you would not advice it vs what I currently have, correct?

    THanks

  • by Merch Visoiu,

    Merch Visoiu Merch Visoiu Dec 15, 2014 6:12 PM in response to califfo1975
    Level 1 (0 points)
    Dec 15, 2014 6:12 PM in response to califfo1975

    califfo1975 wrote:

     

    THanks for the reply: this is the original screen without any former replacement and has only the issue of backlight. No dead pixel or retention.

    IS there a chance that screens´ quality has improved recently? Just a hope in case I decided to change it....but I can understand that you would not advice it vs what I currently have, correct?

    THanks

     

    If your only complaint is a little bit of backlight bleeding and you don't have image retention and you're satisfied with the colour I urge you to not replace it because you will get one that is yellow or green tinted, like I have 4 times. My last display replacement was in August 2014 and they have not gotten better.

  • by zaix,

    zaix zaix Jan 16, 2015 11:08 AM in response to Merch Visoiu
    Level 1 (0 points)
    Jan 16, 2015 11:08 AM in response to Merch Visoiu

    Today I received my 4th Macbook Pro 15". 4th unit with display problem. The right side of the screen is just tinted yellow. I see it very clearly tight now, writing this text. I am extremely disappointed with their quality control. I give up. I really dreamed about the MBPr for some time. What a s...t. Moreover this unit is noisy like no other before. Just a constant strange noise from the left side. Such a great system, design and idea...with such not uniform screen. Left side white, right side yellow.

  • by Superdog1138,

    Superdog1138 Superdog1138 Jan 17, 2015 5:32 PM in response to zaix
    Level 1 (0 points)
    Jan 17, 2015 5:32 PM in response to zaix

    Did any of your four have image retention issues?  I was hoping to get some good reports from people using the latest units.  My two year old MBPr has dreadful image retention.   I guess the only option is to wait until the next screen technology arrives.

  • by zaix,

    zaix zaix Jan 17, 2015 7:37 PM in response to Superdog1138
    Level 1 (0 points)
    Jan 17, 2015 7:37 PM in response to Superdog1138

    I don't think that retention was present. To be honest I checked only 1st unit for that issue (retention) as all 4 units showed such color issues, discoloration, tints or backlight bleeding that checking retention was only a waste of time for me. That's a short experience with 4 MBPr units with maxed out setup.

     

    1st-Half screen yellow. Obviously visible in calendar/text reading/all white and bright backgrounds like this site (the left gray stripe was gray, the right was yellow)

    2nd-Whole screen pinkish (pretty uniform but pink. Can't calibrate with Xrite i1 Display Pro. Result was almost the same.

    3rd-Terrible and unacceptable backlight bleeding in corners (saw it just on a start-up screen). Screen with slightly pinkish/greenish gradient however better then in 1st unit. The white was closer to white then other units. On the other hand , a red/green cast was obviously  visible on black/dark screen.

    4th-Noisy sound from the case. Half screen yellow (much lower whitepoint) and dimmer in one corner. Unacceptable.

     

    4 exchanges are enough for me. Thank you Apple, do some QC improvement and u will get one customer back again. The funny thing is that I have two monitors at home. One is 24", cheap, 7 years old LCD, bought from store shelf,  used for every day stuff.  Never had any problems with it terms of white, uniformity, backlight etc. Second one is professional so there are no issues as well.

  • by tlaskows,

    tlaskows tlaskows Feb 4, 2015 8:08 AM in response to zaix
    Level 1 (0 points)
    Feb 4, 2015 8:08 AM in response to zaix

    I have a mid 2012 retina and just started noticing the issue now.  I don't have to leave it for very long to see the burn in.  A real bummer after spending more than $2000 on it.  I have some really old NEC IPS panels for the desktop that don't show any burn in.

     

    -Tom

  • by CT,

    CT CT Feb 4, 2015 8:20 AM in response to tlaskows
    Level 6 (17,882 points)
    Notebooks
    Feb 4, 2015 8:20 AM in response to tlaskows

    Can't confirm.

  • by Per_V,

    Per_V Per_V Feb 21, 2015 2:09 AM in response to mittense
    Level 1 (0 points)
    Feb 21, 2015 2:09 AM in response to mittense

    Hi

    My Macbook from mid 2012 have the issues with ghosting :-( See below image - ghosting after less than 2 min.

    I have talked with the store how sold me the mac, and the reply was: "Apple do not recognize this as a production error"!

    But what i don´t understand is - why is Apple replacing the panel when they dont  recognize this as a error ???. Why is it possible to get it replaced if you get it by a genius at the Apple store?? A laptop at a price at 2600$ i really expect more from the fruit corp.!! No wonder that they are having their best economic results ever!


    IMG_0590.JPG

  • by tlaskows,

    tlaskows tlaskows Feb 21, 2015 12:48 PM in response to Per_V
    Level 1 (0 points)
    Feb 21, 2015 12:48 PM in response to Per_V

    Hey,

     

    What software did you use to test?  I want to try it on mine.

     

    Thanks,

     

    -Tom

  • by Per_V,

    Per_V Per_V Feb 21, 2015 11:05 PM in response to tlaskows
    Level 1 (0 points)
    Feb 21, 2015 11:05 PM in response to tlaskows

    Hi Tom

     

    Here you go:

    http://www.marco.org/rmbp-irtest.html

     

    /Per

  • by tlaskows,

    tlaskows tlaskows Feb 22, 2015 8:52 AM in response to Per_V
    Level 1 (0 points)
    Feb 22, 2015 8:52 AM in response to Per_V

    Thanks.

     

    Here's mine after only 2 minutes of testing.

     

    burnin.jpg

     

    -Tom

  • by COBRAws,

    COBRAws COBRAws Feb 23, 2015 6:55 AM in response to mittense
    Level 1 (0 points)
    Feb 23, 2015 6:55 AM in response to mittense

    I'm having the same ghost screen as everyone else. This is my 3rd mbp and I feel scammed The model is MacBookPro10,1

  • by mihcaelosity,

    mihcaelosity mihcaelosity Feb 23, 2015 5:22 PM in response to mittense
    Level 1 (0 points)
    Feb 23, 2015 5:22 PM in response to mittense

    Add my name to the list of those living with the ghost!

     

    I took my Mid 2012 MacBook Pro in to the Genius Bar today, showed them the problem, and they are going to replace the screen for the standard $310 flat rate. This is the same price I paid to have the main board replaced earlier (which is now covered http://www.apple.com/support/macbookpro-videoissues/).

     

    I'm hoping that Apple will step up and fix these issues like they did with the video issues, but so far it appears we all have to push for them to "do the right thing."

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