1 64 65 66 67 68 Previous Next 9,471 Replies Latest reply: Jul 4, 2014 7:56 AM by sean-g11 Go to original post Branched to a new discussion.
  • 975. Re: MacBook Pro Retina display burn-in?
    expandin Level 1 Level 1 (0 points)

    Actually, it's quite easy. If you are still able to return it for a refund / exchange, please do so, if you are unhappy with your purchase.

    I've had 5 different MacBook Pro and had 4 of them exchanged. The currently quality issues are definately REAL. I had slight ghosting on my first one, the others I didn't bother too look at, as they had other issues, like dead pixels, dust under the screen (which is the worst, as you are able to see every single detail of the dust particle because of the small pixels illuminating it). I had similar issues with my iPad (3rd gen) purchases this year. Almost all had dust under the glass. Buying a device because of the screen, simply imlies to me that it should be pretty much close to perfect. Any manufacturing issues are not acceptable.

  • 976. Re: MacBook Pro Retina display burn-in?
    DrAndyWright Level 1 Level 1 (0 points)

    I must admit I am hoping that my next unit has a Samsung screen, but if this replacement has ir, I intend to ask for my money back. I am not willing to play ping pong with Apple until they become awkward about replacing it.

     

    If it comes to a refund, I will consider what else is on the market and decide whether to wait until they consistently make good retina displays so it is not a quality lottery, or whether to but another high end make (shame Samsung don't make a laptop with their retina display on :). )

     

    This must be a major PR nightmare waiting to blow up to Apple. Here is a company fighting a rival in every court of the world about copying Apples technology......and their flagship computer relies on Samsungs screen to work properly !

     

    No wonder they are trying to keep it low key.

  • 977. Re: MacBook Pro Retina display burn-in?
    Don't Taze Me Bro Level 1 Level 1 (0 points)

    what about those of us who need a laptop ASAP for school or other purposes? I wasn't referring to anyone specifically. I only recall some people (I don't really follow exactly who writes what.. there are a sh1t tonne of posts on here) saying things to the effect of letting apple figure it out.

     

    so am I supposed to sit by idly and wait for the 14 day period to expire? How will apple know there is an issue if no one says anything. Again.. you prove that *some* apple users treat the almighty apple as some sort of god who can hear your prayers and may answer you in his (her?) own time.

     

    if that's not burying your head in the sand, I don't know what is.

  • 978. Re: MacBook Pro Retina display burn-in?
    bjiibj Level 1 Level 1 (0 points)

    vertigro wrote:

     

    we're just saying that it IS a fatal flaw, as the issue is on the screen, and the screen is what makes it cost $2k extra.

     

    Hm, I'm getting a little tired of having to write this.

     

    I don't think anyone on this forum (myself included) has ever said that the IR issue is not a flaw.

     

    All I'm saying is that the most effective way to deal with this may be to wait a little while and give Apple some time to come up with a fix, rather than asking for replacement after replacement right now when there obviously isn't any coherent recognition of the problem by Apple Support, or a coherent response to the problem.

     

    I'm not advocating denial; I'm just arguing against hysteria.  Somewhere between denial and hysteria is, I think, the correct response to this problem.

  • 979. Re: MacBook Pro Retina display burn-in?
    expandin Level 1 Level 1 (0 points)

    As far as I know, Samsung is just their manufacturing partner who get's the equitment and blueprint for production provided / ordered by Apple. Most likely they just own technologies and capacities to ramp up a production of a certain screen. However I doubt they can use the technolgy invented by Apple/Share to produce their own retina LCD screen.

  • 980. Re: MacBook Pro Retina display burn-in?
    vertigro Level 1 Level 1 (0 points)

    I like seeing the list. no harm in updating it, I say keep it going.

  • 981. Re: MacBook Pro Retina display burn-in?
    Don't Taze Me Bro Level 1 Level 1 (0 points)

    me too.

  • 982. Re: MacBook Pro Retina display burn-in?
    expandin Level 1 Level 1 (0 points)

    Yea, the list makes sense. Quanta gets batches of screens when they produce the MacBooks, so the week of production is highly correlated with a certain batch (first in first out). Say in week 32 they got 3 different batches of screens per supplier, there's still a chance those batches are of different quality, but most likely they are similar.

  • 983. Re: MacBook Pro Retina display burn-in?
    DCNY69 Level 1 Level 1 (20 points)

    Ding Ding Ding we have a winner. That's exactly how I feel. I have been using Apple products since 2001, I have spent thousands of dollars and I do truly love its products but I will never ever drink the cool-aid that some do.

     

    It's truly pathetic seeing some people defend Apple and explain how a defective $4000 purchase is not a big deal. Can you say cultist much?

     

    Good luck with your computer.

     

    DC

  • 984. Re: MacBook Pro Retina display burn-in?
    bjiibj Level 1 Level 1 (0 points)

    Don\'t Taze Me Bro wrote:

     

    what about those of us who need a laptop ASAP for school or other purposes? I wasn't referring to anyone specifically. I only recall some people (I don't really follow exactly who writes what.. there are a sh1t tonne of posts on here) saying things to the effect of letting apple figure it out.

     

     

    An rMBP with IR issues is still a perfectly usable laptop computer, for the vast majority of use cases.  So you have to decide if you want to use one despite the IR, or not.  If you don't, return it and get a different laptop.  If you do, then use the rMBP and get the IR fixed whenever it is most convenient for you at a later time when school isn't going to interfere.  Of course, you have to be willing to gamble that Apple will fix the issue months from now when you have the time to address the issue.  If, in a few months, Apple still doesn't recognize this issue, or have a coherent strategy for fixing the issue for affected customers ... well, then I'll be just as hysterical as anyone else over the issue.

  • 985. Re: MacBook Pro Retina display burn-in?
    chrisleifperry Level 1 Level 1 (5 points)

    I only recently read about this on TUAW and did a check on my rMBP. If I understood the directions correctly I have an LG panel from week 24.

     

    I don't see any ghosting or any other problem with this display. It all looks great: nice and bright, no dead pixels, great contrast.

     

    I couldn't help but notice that your list says that I should have a faulty display. Does this mean that maybe my display will go bad?

  • 986. Re: MacBook Pro Retina display burn-in?
    bjiibj Level 1 Level 1 (0 points)

    DCNY69 wrote:

     

    Ding Ding Ding we have a winner. That's exactly how I feel. I have been using Apple products since 2001, I have spent thousands of dollars and I do truly love its products but I will never ever drink the cool-aid that some do.

     

    It's truly pathetic seeing some people defend Apple and explain how a defective $4000 purchase is not a big deal. Can you say cultist much?

     

    Good luck with your computer.

     


     

    This is my first Apple computer.  I can say 'cultist' but I am quite sure that the term doesn't have anything to do with me.

     

    What I think is pathetic is ad-hominem attacks that really don't contribute anything to the discussion.

  • 987. Re: MacBook Pro Retina display burn-in?
    expandin Level 1 Level 1 (0 points)

    Unlikely, if you don't have IR now, I don't think you will ever get it later.

  • 988. Re: MacBook Pro Retina display burn-in?
    JustSayNo Level 1 Level 1 (0 points)

    This list doesn't say you "should" have a faulty display, only that some others in this thread have had a fault display with their rMBP produced during the same week.

     

    That said, some people that initially said their LG screen was "fine" later discovered it wasn't, though I'm not sure if this means that it takes time for the problem to occur (sometimes) or if their method of testing changed over time.

  • 989. Re: MacBook Pro Retina display burn-in?
    vertigro Level 1 Level 1 (0 points)

    the list is only a record of what computers have been discovered to be faulty, what screen they had, and what week they were manufactured. It doesnt mean that every computer with those specs will be faulty. Hope that helps, and congrats on your screen!

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