mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by DCNY69,

    DCNY69 DCNY69 Aug 15, 2012 1:45 PM in response to bjiibj
    Level 1 (20 points)
    Aug 15, 2012 1:45 PM in response to bjiibj

    Gurl, I wasn't referring to you. Attacks, really? Different of opinion is not an attack. Unless I missed some nasty posts.

     

    Everyone is here expressing their concerns, at the same time there are some who totally dismiss them as non-sense.

     

    Don't be so sensitive and try to understand where the frustration is coming from.

     

    Have a nice day.

     

    DC

  • by bjiibj,

    bjiibj bjiibj Aug 15, 2012 1:50 PM in response to DCNY69
    Level 1 (0 points)
    Aug 15, 2012 1:50 PM in response to DCNY69

    DCNY69 wrote:

     

    Gurl, I wasn't referring to you. Attacks, really? Different of opinion is not an attack. Unless I missed some nasty posts.

     

    Everyone is here expressing their concerns, at the same time there are some who totally dismiss them as non-sense.

     

    Don't be so sensitive and try to understand where the frustration is coming from.

     

    Have a nice day.

     

     

    The terms 'cultist', 'drink the kool-aid', and 'pathetic' are all terms pejoritive terms, they are not terms expressing differences of opinion.

     

    Man up and admit that you're just trying to insult people.  Unless you are doing it without even realizing you are doing it, in which case I recommend not posting anything until you can figure out how to write what you mean to say.

     

    And, I have yet to read a SINGLE post where anyone dismisses the issue as nonsense.

  • by DCNY69,

    DCNY69 DCNY69 Aug 15, 2012 1:51 PM in response to JustSayNo
    Level 1 (20 points)
    Aug 15, 2012 1:51 PM in response to JustSayNo

    Exactly. I thought I had a perfect screen and got lucky. However I didn't feel the need to come here and post "I have a perfect screen, I don't know what everyone is complaining about".

     

    Thirty days later this IR issue has appeared, same use, same programs. This is why I started posting here.

     

    DC

  • by DCNY69,

    DCNY69 DCNY69 Aug 15, 2012 1:55 PM in response to bjiibj
    Level 1 (20 points)
    Aug 15, 2012 1:55 PM in response to bjiibj

    No idea how you got on my case when I didn't even had an issue with you.

     

    I'm not here to feed trolls but to look for solutions. Grow up and leave the drama for facebook.

     

    DC

  • by Usmaak,

    Usmaak Usmaak Aug 15, 2012 1:56 PM in response to mittense
    Level 1 (63 points)
    Mac OS X
    Aug 15, 2012 1:56 PM in response to mittense

    I learned from everything I went through with the new iPad that it is best to sit on the sidelines for the first few months of any new Apple release.  I got my iPad 1 in September, and it was perfect.  I went through two iPad 2s before giving up.  Both had major light leakage.  The iPad 3 had major flaws in the first few months.  Bad screen discoloration, tints, dust, light leakage, dark corners, dark sides, dead pixels, and a whole bunch of other flaws.  I finally got one with a decent screen in week 21, after going through too many of them.  I'm not sure if the quality is improved.  I think that Apple knows that its QC will be crap at the beginning of a release, because they're cranking them out for mass consumption.  It's probably cheaper for them to just sell as many as they can, and replace the ones that people complain about.  After "reconditioning", the returned ones just go out and either get sold as refurbished, or used as replacements.

     

    Another reason why unless you are getting a BTO, it is better to just buy from a place that has a better return policy.  Their 14 day return policy is complete joke.

  • by DCNY69,

    DCNY69 DCNY69 Aug 15, 2012 1:59 PM in response to Usmaak
    Level 1 (20 points)
    Aug 15, 2012 1:59 PM in response to Usmaak

    What is BTO? And I totally agree with the 14 day thing considering how expensive every product is.

     

    DC

  • by Usmaak,

    Usmaak Usmaak Aug 15, 2012 2:06 PM in response to DCNY69
    Level 1 (63 points)
    Mac OS X
    Aug 15, 2012 2:06 PM in response to DCNY69

    Built to order.  If you are getting a stock one and you can get it from a store with a better return policy like Best Buy in the US, then that's the way to go.  Best Buy is at least 30 days, and you can just bring it back to them, instead of going through all the crap with Apple Care and the Apple Store that way.

     

    The problem with going through a store like Best Buy is that it takes a bit of time for them to get some stock built up.  But by the time they do, it's always possible that Apple will have worked out these stupid issues.  So if you're one of those people that needs the new toy immediately, then that won't work so well.

     

    I know that it can be hard to wait.  I was bit by the "new toy" bug with the new iPad.  I bought one on the first day of release, and it was complete garbage.

  • by DCNY69,

    DCNY69 DCNY69 Aug 15, 2012 2:10 PM in response to Usmaak
    Level 1 (20 points)
    Aug 15, 2012 2:10 PM in response to Usmaak

    I agree with your post though I'm weary of Best Buy.

     

    I guess it's all a lottery with Apple nowadays, I got the "new toy bug" like you call it on my iPad 3 and also bought it the same day it was released. It was flawless in every way.

     

    DC

  • by DrAndyWright,

    DrAndyWright DrAndyWright Aug 15, 2012 2:11 PM in response to mittense
    Level 1 (0 points)
    Aug 15, 2012 2:11 PM in response to mittense

    the  most frustrating thing about this is despite this being an apple hosted forum, no one from apple has come on here and made any official response as to what is happening.

     

    I know this is normal, and have seen the same at Sony and Asus, however, at those companies forums, occasionally an employee will speak up and act as a spokesperson on the issue being discussed.

     

    I am also still totally confused that apple dosent ensure that people who raise an issue of ir get a Samsung replacement. As a former Quality Director in the pharmaceutical industry, It amazes me that a high profile company like apple, who rely on reputation to sell their products, let's a complaint list like this get to 67 pages and many thousands of dollars worth of replacement shipments, without a single visible comment like "we are aware and will fix it"

     

    The lack of response means I will not keep a defective unit and hope they will fix it in future, I will only accept a good screen or my money back at this point. I can't trust apple's good faith to sort it later, as they have my money I want the product they promised now (not in some unspoken future) or the money back.

     

    Shame that customers have to get to this point. I like apples products (which is why I am writing this on my iPad and enjoy my iPhone 4s). But I expect consistent quality for the price premium else I may as well buy a cheaper

     

    And I am dreading the " your holding it wrong" type of fix. We may hear "you need to have screen brightness at maximum of 50%, must never use a grey background and squint your eyes" as apple's "fix" in future ;)

  • by michael.ka,

    michael.ka michael.ka Aug 15, 2012 2:23 PM in response to stecube
    Level 1 (10 points)
    Aug 15, 2012 2:23 PM in response to stecube

    You can add one LG, week 24.

     

    I’m pretty gumpy. Let’s see what the Apple Store says.

  • by Usmaak,

    Usmaak Usmaak Aug 15, 2012 2:28 PM in response to DCNY69
    Level 1 (63 points)
    Mac OS X
    Aug 15, 2012 2:28 PM in response to DCNY69

    DCNY69 wrote:

     

    I agree with your post though I'm weary of Best Buy.

     

    I guess it's all a lottery with Apple nowadays, I got the "new toy bug" like you call it on my iPad 3 and also bought it the same day it was released. It was flawless in every way.

     

    DC

    I get that.  I'm not a big fan of Best Buy just lately.  But it's all about the return policy when it comes to these things, and theirs is a LOT better than Apple's.

  • by Marshall Burchard,

    Marshall Burchard Marshall Burchard Aug 15, 2012 2:43 PM in response to Marshall Burchard
    Level 1 (5 points)
    Aug 15, 2012 2:43 PM in response to Marshall Burchard

    My old 30" Apple Cinema Display has similar, if not more pronounced, ghosting when flipping from a bunch of windows that have been sitting still for awhile to a dark gray desktop. So maybe this is not just a retina display thing?

  • by DrAndyWright,

    DrAndyWright DrAndyWright Aug 15, 2012 2:48 PM in response to expandin
    Level 1 (0 points)
    Aug 15, 2012 2:48 PM in response to expandin

    Just as an aside, Apple didn't invent the 'retina' display technology, Sharp did, though Apple bought their patents :)

     

    So yes you are right, Samsung couldn't use them in their laptops without apple's permission (and pigs might fly lol)

     

    However, Samsungare developing a newer version of the Amoled tech that they use in their phones, expect to see a Retina competitor in near future.

     

    However, for now we okay Apple's quality lottery if you want a super high resolution 15" laptop :(

  • by vertigro,

    vertigro vertigro Aug 15, 2012 3:02 PM in response to Marshall Burchard
    Level 1 (0 points)
    Aug 15, 2012 3:02 PM in response to Marshall Burchard

    Aren't apple cinema displays made with LG panels? I've been reading up on these new korean knockoffs that use the same LG panels as the ACD do, and yes theyre also IPS. so maybe LG just ***** at making IPS panels in general?

  • by NNEU,

    NNEU NNEU Aug 15, 2012 3:04 PM in response to mittense
    Level 1 (55 points)
    Aug 15, 2012 3:04 PM in response to mittense

    Do you think that Apple would replace my screen if there is only a tiny bit of IR ?

     

    Does the IR need to be very strong/obvious ?

     

    Is having an LG screen (with about no IR) enough of a reason for apple to repair a laptop?

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