I can't download Ikea 3D kitchen planner. It's really frustrating - a message is appearing on my mac book pro that I ned to get info and check that various files are unlocked. I've checked that all other requirements are fulfilled, still won't download

I believe the program works on windows and not OS X.

Please post the complete, verbatim text of any error message that you see, or a screenshot, as well as your Mac OS and Safari versions.

It could be IKEA too b/c for the past couple of days I've wanted to download it but it won't let me. It'll download but then the application won't show up.

My error. The 3D planner is compatible with 10.6.8 and 10.7.1 per Ikea. However, it would appear that it is a plugin that works with a browser and not a stand alone application.

"For installing the Mac plug-in follow the instructions on the screen.

Here with some additional info:

1. Download (save) the disk image file 2020PluginInstaller.dmg

2. Mount the disk image (open/run the downloaded file) if not mounted automatically

3. Find the 2020PluginInstaller window (might be behind the window on top)

4. Drag the lego piece to the folder (if you do not have admin privileges you will be prompted to authenticate)

5. Restart the browser (it is not enough to close the browser window, you need to restart the browser application)

6. Access the same link and you will now see the Start button and be able to start planning your room!"

Hi, I'm not really very good with computers and am having the same problems when trying to install the Ikea 3D kitchen planner, please could you take me through the steps?

1. Download (save) the disk image file 2020PluginInstaller.dmg

I double click on the link which says "Install 3D Planner"

I agree to the t&cs

A file downloads to my download folder called 2020PluginInstaller_IKEA.dmg

2. Mount the disk image (open/run the downloaded file) if not mounted automatically

I double click on the downloaded file

3. Find the 2020PluginInstaller window (might be behind the window on top)

A small window opens up with a lego brick called 2020PluginInstaller_IKEA.dmg and a folder called Internet plug ins. I highlight the lego brick and do File, Get info and unlock it

4. Drag the lego piece to the folder (if you do not have admin privileges you will be prompted to authenticate)

I do this and put in a password to authenticate

5. Restart the browser (it is not enough to close the browser window, you need to restart the browser

application)

I've tried restarting Safari, I've tried re-starting the computer

6. Access the same link and you will now see the Start button and be able to start planning your room!"

When I go back to the IKEA kitchen planner I don't see a start button, I just see the exact same screen as before prompting me to install the 3D planner

Please can you help?

Was having similar problems but I have downloaded it now.

Go into your security settings and check the box 'applications downloaded from anywhere'.

I, too have the same problem with my Mac. I was able to open the program yesterday once, fiddled around with it and closed it. Now I am experiencing the same problem. What was the solution please?

I also had the same problem, google-ing for an hour trying to get a version for Mac 10.6.8. Finally short of updating the whole OSX was able to get it going through most recent download of Firefox. Thanks heaps for this thread!