HT1595: Apple TV (1st generation): Troubleshooting wireless connections

Learn about Apple TV (1st generation): Troubleshooting wireless connections

Aaronfriedenthal

Level 1 (0 points)

Q: Apple tv is connected to the network but cannot access internet

I get the following message: your apple tv is connected to "network" but cannot connect to interrnet

Apple TV

Posted on Jun 17, 2012 10:57 AM

I have this question too

Q: Apple tv is connected to the network but cannot access internet

All replies

Helpful answers

by Alley_Cat,

Alley_Cat Jun 17, 2012 2:50 PM in response to Aaronfriedenthal
Level 6 (19,593 points)

Jun 17, 2012 2:50 PM in response to Aaronfriedenthal

Have you unplugged the AppleTV and restrated it? Has it ever worked?
Reply options

Link to this post

by Karazor,

Karazor Jun 17, 2012 4:48 PM in response to Aaronfriedenthal
Level 1 (0 points)

Jun 17, 2012 4:48 PM in response to Aaronfriedenthal

It could be a simple problem that needs a reset for the related devices. Other than that, try to control the security settings and passwords of your home network. You might be using WEP password protocol to connect your home network. Try to use WPA protocol instead of WEP. Maybe it will help to solve your problem.
Reply options

Link to this post

by Aaronfriedenthal,

Aaronfriedenthal Jun 17, 2012 8:00 PM in response to Aaronfriedenthal
Level 1 (0 points)

Jun 17, 2012 8:00 PM in response to Aaronfriedenthal

Turns out just unplugging and plugging in my router worked. There must have been an issue with ports that were blocked that became unblocked by the restarting.
Reply options

Link to this post