HT4157: AT&T: How to set up and manage a cellular data account on your iPad

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trey_hellwig

Q: I am unable to log into the "View Account",

I am unable to log into the "View Account" on my iPad,  I have tried to Reset the account but never get sent an e-mail.  (I know what e-mail address it was originally setup with, but I did try all 3 just to be sure).   I also not not able to reset the Subscription, for some reason that is not an option anymore -  It was an option last week, I filled out the subscription to activate my connection, once I did the 3G went a way and that is when things started.

 

Just some other background - the same day this started,  I received error trying to watch unrented movies on my iPad.  When I tried to start watching, I received an error - "Unable to Open".  I am not sure this is related or not.

 

I have since reset the entire iPad,  (Reset all settings and Data) thinking this would fix the issue but no lick.

 

 

  • Network is AT&T
  • IOS is 5.1.1 (9B206)
  • 64 GB

 

Any suggestions ?

iPad, iOS 5.1.1, AT&T Data Network

Posted on Jun 17, 2012 2:47 PM

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Q: I am unable to log into the "View Account",

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