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My iphone crashed, will not switch on and is showing the connect to itunes screen. However, itunes is not recognising the phone to enable me to start the recovery mode process. Please help!!

My iphone crashed, will not switch on and is showing the connect to itunes screen. However, itunes is not recognising the phone to enable me to start the recovery mode process. Please help!!

iPhone 4

Posted on Jun 17, 2012 2:35 PM

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2 replies

Jun 17, 2012 2:43 PM in response to millietheminx

Try this.

http://support.apple.com/kb/HT1808

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Level 4

1,790 points

Jun 17, 2012 2:59 PM in response to millietheminx

Since its not being detected also read this

For a Windows PC try this http://support.apple.com/kb/TS1538

For a Mac try this http://support.apple.com/kb/TS1591

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My iphone crashed, will not switch on and is showing the connect to itunes screen. However, itunes is not recognising the phone to enable me to start the recovery mode process. Please help!!

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