AT&T Outgoing Mail Server cwmx.com not responding

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Level 1

8 points

AT&T Outgoing Mail Server cwmx.com not responding

AT&T Outgoing Server cwmx.com is not working for me at all any more. Around June 7th, it just stopped working. I keep getting the, "No server reponse".

I have an iPhone 4G, OS5.1.1

I deleted the cwmx.com outgoing server and readded which did not help. I deleted the "pop" email accounts and readded them which did not help. I reset the network settings; the factory settings; then restored the phone back to a date previous to the problem. None helped. I went to the Apple Store for which they could not help. AT&T stated they can't help.

So...anyone have any suggestions? Anyone else have this problem?

Thanks,

Joseph

Posted on Jun 17, 2012 3:10 PM

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Answer 1

ED3K

Level 4

1,790 points

Jun 17, 2012 3:13 PM in response to Joseph

Thats not even a valid server address for outgoing mail.

smtp.xxxxxxx.com etc is a valid address. I suggest you use their correct server. Call them.

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Answer 2

Joseph Author

Level 1

8 points

Jun 17, 2012 3:30 PM in response to ED3K

Is it correct. It's what I used for the past 4 years. It's what required for AT&T iPhones in the U.S.

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Answer 3

ED3K

Level 4

1,790 points

Jun 17, 2012 3:52 PM in response to Joseph

Then use a different outgoing mail server, gmail, etc. Otherwise if it was correct, it should work right?

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Answer 4

Jun 17, 2012 4:16 PM in response to ED3K

cwmx.com has been the outgoing mail server for phones on the AT&T network for many years (since 2004 in my personal experience) that are using cellular data (rather than WiFi). It will not work when connected to WiFi, and will not work if you enter a user ID and password.

From a thread in the AT&T community it appears that it is no longer supported by AT&T, although there has been no official word and the AT&T community leaders are clueless also. It has been suggested using outbound.att.net, but that apparently requires an AT&T email address.

So there is no easy solution at this time.

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Answer 5

Jun 17, 2012 4:20 PM in response to ED3K

ED3K wrote:

Thats not even a valid server address for outgoing mail.

smtp.xxxxxxx.com etc is a valid address. I suggest you use their correct server. Call them.

Please, your ignorance is showing. It's not what you don't know that hurts you; it's what you know that ain't so. cwmx.com is a perfectly valid server address. There is no requirement in the Internet protocol that a server address must have 3 components; some have 2, some have 4 or more. And there isn't even a requirement for a domain (i.e., .com). As an example, every computer has the self-referential server name "localhost". It is a perfectly valid server name.

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Answer 6

Jun 18, 2014 3:41 AM in response to Lawrence Finch

I agree with what you said. Just to add to it, I was given that server name by Cingular Wireless as early as 2002-2003, so I know it existed that far back.

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