6 Replies Latest reply: Jun 18, 2014 3:41 AM by randallking
Joseph Level 1 Level 1 (0 points)

AT&T Outgoing Server cwmx.com is not working for me at all any more.  Around June 7th, it just stopped working.  I keep getting the, "No server reponse".

 

I have an iPhone 4G, OS5.1.1

 

I deleted the cwmx.com outgoing server and readded which did not help.  I deleted the "pop" email accounts and readded them which did not help.  I reset the network settings; the factory settings; then restored the phone back to a date previous to the problem.  None helped.  I went to the Apple Store for which they could not help.  AT&T stated they can't help.

 

So...anyone have any suggestions?  Anyone else have this problem?

 

Thanks,

 

Joseph

  • ED3K Level 4 Level 4 (1,760 points)

    Thats not even a valid server address for outgoing mail.

     

    smtp.xxxxxxx.com etc is a valid address. I suggest you use their correct server. Call them.

  • Joseph Level 1 Level 1 (0 points)

    Is it correct.  It's what I used for the past 4 years.  It's what required for AT&T iPhones in the U.S.

  • ED3K Level 4 Level 4 (1,760 points)

    Then use a different outgoing mail server, gmail, etc. Otherwise if it was correct, it should work right?

  • Lawrence Finch Level 7 Level 7 (28,880 points)

    cwmx.com has been the outgoing mail server for phones on the AT&T network for many years (since 2004 in my personal experience) that are using cellular data (rather than WiFi). It will not work when connected to WiFi, and will not work if you enter a user ID and password.

     

    From a thread in the AT&T community it appears that it is no longer supported by AT&T, although there has been no official word and the AT&T community leaders are clueless also. It has been suggested using outbound.att.net, but that apparently requires an AT&T email address.

     

    So there is no easy solution at this time.

  • Lawrence Finch Level 7 Level 7 (28,880 points)

    ED3K wrote:

     

    Thats not even a valid server address for outgoing mail.

     

    smtp.xxxxxxx.com etc is a valid address. I suggest you use their correct server. Call them.

    Please, your ignorance is showing. It's not what you don't know that hurts you; it's what you know that ain't so. cwmx.com is a perfectly valid server address. There is no requirement in the Internet protocol that a server address must have 3 components; some have 2, some have 4 or more. And there isn't even a requirement for a domain (i.e., .com). As an example, every computer has the self-referential server name "localhost". It is a perfectly valid server name.

  • randallking Level 1 Level 1 (25 points)

    I agree with what you said. Just to add to it, I was given that server name by Cingular Wireless as early as 2002-2003, so I know it existed that far back.