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Q: Retina MBP - visual glitches after returning from sleep

On the new Retina MBP (using the highest res setting), I'm noticing that there are significant visual glitches (ghosting, persistent blocks, lack of redraw, etc...) upon returning from sleep.

 

Is anyone else seeing this problem?

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 17, 2012 3:21 PM

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Q: Retina MBP - visual glitches after returning from sleep

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  • by erewwrwe,

    erewwrwe erewwrwe Mar 26, 2016 12:06 PM in response to aosmichenko
    Level 1 (4 points)
    Mar 26, 2016 12:06 PM in response to aosmichenko

    Hi aosmichenko,

    What is the currrent status of your issue? Has Apple given you any sort of repair yet?

  • by aosmichenko,

    aosmichenko aosmichenko Mar 26, 2016 12:12 PM in response to erewwrwe
    Level 1 (4 points)
    Mar 26, 2016 12:12 PM in response to erewwrwe

    Hello erewwrwe,

     

    They started case with apple engineers and I was sending them a lot of debugging information. Last call with them was 2 days ago and they told me that the problem in software and it really looks like that. I did update to the latest 4h ago and wasn't able to replicate this issue. Keep trying... what about you?

  • by aosmichenko,

    aosmichenko aosmichenko Apr 3, 2016 7:31 AM in response to fieldsnyc
    Level 1 (4 points)
    Apr 3, 2016 7:31 AM in response to fieldsnyc

    The issue came back to my life... going to call apple again and provide with more debug information.

  • by dmitriyo,

    dmitriyo dmitriyo Apr 14, 2016 3:22 PM in response to aosmichenko
    Level 1 (4 points)
    Apr 14, 2016 3:22 PM in response to aosmichenko

    Narrowed down to the same thing. After speaking to Apple I will be sending it in for repair under the video card "recall". Will see what happens.

     

    I am not savvy enough with specifics of code and hardware to determine if this is indeed hardware or software. Seems something is wrong in waking up from the "standby mode" which is the SSD model version of hibernation.

     

    Hardware test shows no issues, all else seems to work as needed if the computer does not go to "standby" mode.

     

    Anyone else have any updates?

  • by Natomicron,

    Natomicron Natomicron Apr 24, 2016 10:01 AM in response to rolia_a
    Level 1 (4 points)
    Apr 24, 2016 10:01 AM in response to rolia_a

    Hey rolia, I have the same problems. Purchased a used Macbook Pro Retina 15inch mid 2012 model from a guy as my old 2008 macbook 13inch had met its end, and after wiping it and reinstalling El Capitan, I found that I am experiencing the same graphical glitch when the computer opens from sleep. I'd like to take the macbook in for repair but I am worried Apple will say its been mishandled (the gent who owned it before me didn't take the best care of it, some body scratches and have noticed a dead couple dead pixels I think are a result of life use). Luckily, because it was used, I only sunk 900 dollars into it as the guy needed the money. Otherwise it works fine other than an audible internal fan possibly. Sad to hear other people are experiencing the same thing. I just don't know how much money I would want to spend to get things repaired... things like this annoy the heck out of me...

     

    Has anyone replaced the display and seen if this helps?? Im considering it because this unit's dead pixels, if I could kill two birds with one stone, that would be great.

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