Previous 1 2 3 4 5 Next 229 Replies Latest reply: Apr 24, 2016 10:01 AM by Natomicron Go to original post
  • Maziyar Level 1 Level 1

    I don't think the problem is related to all devices with retina display. If you bought any MBP with retina display test this and the other things like image persistence as well and let us know about the results.

     

    And what the heck is iPad 5? you mean iPad with iOS 5?

  • aut0maticdan Level 1 Level 1

    Update on my situation.  Its happened a few more times.

     

    Apple reached out to me and I've provided them with information and debug data.  It seems they are very actively looking into this phenomenon.

  • Maziyar Level 1 Level 1

    Do you think it's a software failure which they are looking for an update or it's a hardware issue and they want to see what went wrong?

  • aktowns Level 1 Level 1

    Getting the exact same thing here, nearly always after jumping back on after the screen has locked.

    Constantly changing the resolution to get rid of it is starting to get a tad annoying

  • aut0maticdan Level 1 Level 1

    They haven't said one way or the other.  It really seems like a software or driver issue to me.  If it were hardwre, its unlikely that it would be visible in screenshots.

     

    I've also had a few situations where it seemed to be initiated by apps (StockSpy and Steam).  Closing them would resolve it.

     

    Maziyar wrote:

     

    Do you think it's a software failure which they are looking for an update or it's a hardware issue and they want to see what went wrong?

  • GarnetR Level 1 Level 1

    Yeah jumping out of sleep does seem to make the problem worse.  Yesterday jumping in and out of the screen saver seemed to cause the problem.  But I have just now jumped out of screen saver several times and the glitches haven't happened yet.

     

    Is there an easy way to get to the screen resolution change with a shortcut? The repainting gets so bad, so many phantom copies of old windows laying around on my screen, that I can't really navigate to anything to fix the problem.

  • n8rand Level 1 Level 1

    I used Automator to create an "Application" that switches the screen resolutions back and forth. It's pretty easy to do using the record option to capture the steps. Then you can set the playback to 10x to make it quick. Save the app and drop it in your dock so when you have problems you can just click on that app.

     

    Hope that helps!

  • koalabeer Level 1 Level 1

    If if happens, shutdown the computer en restart, if the image retention is still there, probably not software related.

    Mines have it constantly after 10 mins... restarting will still show image retention.

  • aut0maticdan Level 1 Level 1

    Image retention discussion going on over here:

     

    https://discussions.apple.com/message/18769695

    koalabeer wrote:

     

    If if happens, shutdown the computer en restart, if the image retention is still there, probably not software related.

    Mines have it constantly after 10 mins... restarting will still show image retention.

  • fieldsnyc Level 1 Level 1

    Rebooting always seems to solve the problem for me, though changing the resolution doesn't.

  • Chinazzz Level 1 Level 1

    I have experienced this same problem. But for some reason the burn in is only noticeable when the screen is black.

  • Brenda Bell Level 1 Level 1

    I'm having the same issue. I know it doesn't have anything to do with transferring data from my old MBP because I chose to get a fresh start and reinstall my apps on the new MBP from scratch. In my case, I've been able to correct the problem by shutting down the applications that seem to be "bleeding" through other windows. I don't think it's a specific app because I've had the problem disappear once by stopping VMWare Fusion and another time by stopping Entourage.

     

    Today was the first time I encountered the issue -- one day after I started using multiple desktops. I don't know whether it's related, but I've reverted back to a single desktop to see if the issue resurfaces.

     

    FYI, my display is set to the maximum scale -- has been for more than a week without any issues.

  • k.e.j. Level 1 Level 1

    I'm having the same issue, running at the second-highest resolution. And it gets so bad that I often can't even find the button to click to change resolutions. It's hidden somewhere behind the messed-up windows.

    I'm pretty sure it's a combination of running apps, but I almost always have a lot of them open, so it's hard to narrow this down.

     

    I had suspected that Chrome was at least one of the apps that is causing this, and today there is news that a memory leak in Chrome is causing the new MacBook Airs to crash. Could this be a different symptom of the same bug in Chrome?

     

    Have other folks experiencing this glitch been running Chrome?

     

    BTW: n8rand, thanks for that tip about using Automator to automate changing resolutions. It's made this whole thing bearable.

  • Maziyar Level 1 Level 1

    Doesn't matter when and how it's going to be noticeable, you saw Image retention for first time just take it back. They've already known this issue and I have a feeling that tells me they've fixed the problem.

     

    Anyway, return the machine with any Image retention. And take a look at this:

    https://discussions.apple.com/message/18769695

  • k.e.j. Level 1 Level 1

    Maziyar, this has nothing to do with image retention. This thread is about the screen getting all messed up after returning from sleep. It's a software problem.

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