HT203174: iTunes: Possible iTunes Store errors

Learn about iTunes: Possible iTunes Store errors
alli1379
Level 1 (0 points)

Q: I have songs that I purchased that I cannot open

I have purchased songs on Itunes that I cannot open in my Itunes. It says it cannot locate original file. Does anyone know how to fix this?

MacBook, iOS 5.1.1

Posted on Jun 17, 2012 3:47 PM

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alli1379

Q: I have songs that I purchased that I cannot open

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jun 17, 2012 3:58 PM in response to alli1379
    Level 10 (103,986 points)
    Apple TV
    Jun 17, 2012 3:58 PM in response to alli1379

    Welcome to the Apple Community.

     

    Delete the tunes from iTunes and redownload them from the purchased option in Quicklinks in the top right corner of iTunes on your computer.

  • by daraj13,

    daraj13 daraj13 Nov 30, 2015 1:44 PM in response to Winston Churchill
    Level 1 (0 points)
    Nov 30, 2015 1:44 PM in response to Winston Churchill

    i did this and now I can't find the album I purchased from iTunes in my purchased list at all.  This is the most frustrating experience. Not one of the suggested processes work.  My get info file locations says: file://localhost/C:/Users/DaraD/Music/iTunes/iTunes Media/Janet Jackson/Unbreakable/03 Dammn Baby.m4a but I have no idea how to find file:// localhost/C:/     Not only that but in the purchased window in iTunes, there is no way to download the songs again.....I can see SOME of them, but I can't download