1 Reply Latest reply: Jun 18, 2012 1:07 AM by Ingo2711
LastQueen22 Level 1 (0 points)

I own an iPod Touch 4th generation and my iPod has been disabled due to incorrect passwords being entered multipled times. My iPod's screen currently says, "Ipod is disabled, connect to iTunes." After I had connected my iPod to iTunes, there was a popup that said, "iTunes cannot connect to the iPod because it is locked with a passcode. You must enter your passcode on the iPod before it can be used with iTunes." When I went to submit the password on my iPod Touch, the screen still said, "iPod is disabled, connect to iTunes." I have tried multiple times to reset the device with the sleep/wake button and the home button, but it did not go through. What must I do next? Please help me!

iPod touch, iOS 5.1.1