Pluged in my Apple TV with an HDMI cable to my HD TV. After logging into my Netflix account and picking a movie, it played, but the picture quality is fuzzy. The menu for Netflix is clear and everything works except for the unclear picture.
Apple TV
Hello:
Contact Netflix to see if they can help. I use Netflix with an Apple TV (hooked to my HD capable television). I have no problems whatsoever.
Barry
It depends on what you mean by FUZZY. Netflix movies are hugely complessed, which cause artifacts. While the movie quality is lower this does mean quicker streaming and less wait-times.
However, there are a few movies in the library are are just horribly compressed, or show badly compressed scenes. While other movies will not show any obvious degradation. I'm not even sure this is NetFlix's fault here.
So the picture on your Netflix movies/tv shows look the same quality as the menu?
I mean, the picture quality looks like it did on my old school tv. The Netflix menu is crystal clear but the shows are not. I checked Mad Men which says "HD" on the preview page. I also tried Killer Elite, and once the opening credits start, event the font is not sharp. Due to the menu being so clear, I wasn't sure if it was a Netfli issue or not. Could it be my internet speed? I have it through the phone & cable company, I think that's DSL. And I don't have Apple TV connected directly to my router so I'm not sure if that would make a difference either? I tried adjusting the stretch on the picture, but that didn't help either.
I would say this is your internet speed. I find that the picture can go from very sharp to fuzzy then back again in minutes. This hasn't happened for a while but generally happens at peak internet usage times. Connection via ethernet will help overcome interference. I'd also do a speedtest.
No, I think there is fire with this smoke. I too am having the exact same problem with ATV and Netflix. All other media works well, HD movies/TV shows on iTunes, YouTube, MLB network, Trailers, ALL of it! It all works flawlessly, so it is not the connection. Netflix picture quality is very poor. Whether it is HD or standard definition, the picture quality is simply awful.
Netflix adapts to the connection, that is the difference. Check for interference, try ethernet, try speedtest.
Thanks for the info. Just changed it over to ethernet cable and confirmed connection through Network Test. No difference to picture quality. Is there a way to confirm what I am actually getting in terms of download speed? Thanks again for the info. Would far rather get this fixed than complain about it.
Check speedtest.net
Istumbler or netstumbler for interference
Make sure you are using your ISPs DNS
Yuck!
Download speed MUCH worse than I thought! Thanks, that puts me on the right path!
No problem. Yes, that is often the first thing. If you are at a much lower speed then your plan advertises then contact your ISP.
I have been playing netflix via a computer with hdmi out to hd flat screen. Picture quality very good, sound quality ok- computer is laptop wifi 802n. Just got and hooked up Apple Tv 3 and netflix picture quality is soft, shaky, stuttering- I could not bear watching it. I hooked up my laptop again- and everything was fine- same wifi source. What a disappointment! I can probably cable the atv but that is not the point- it should work at least as well as my 5 year old wifi laptop.
I was planning to airplay hd content from my new macbook pro through atv- now I am very doubtful as to the quality (I want the best.)
It could be interference in relation to your ATV and ethernet would rule out wifi issues in that instance. Also checking istumbler.net would verify. If you've made changes to the DNS on the unit that would also cause issues.
It does work but is dependent on your network
Use Google’s Public DNS Server To Fix Apple TV Streaming Problems
1. Navigate to Settings >> General >> Network and select Configure TCP/IP.
2. Select “Manually” next to Configure IP.
3. Dont change the IP address or the Subnet Mask and Router Address. Just click "Done".
4. Set the DNS Address screen with the following: 008.008.008.008 and click “Done.”
You should now be able to stream more smoothly on your Apple TV.
If this works for you, please buy a cup of coffee for a complete stranger or some other selfless, random act of kindness.
That will not be useful in the long term
How do I make my Netflix have quality picture on Apple TV?
