1 Reply Latest reply: Jun 18, 2012 10:48 AM by ED3K
ellsha Level 1 Level 1

I am unable to connect to wifi with my iPhone.  My computer is connected to the wireless network.  Any ideas?  I have re-entered password, reset password, unplugged and reset router.  Thanks.

iPhone 4S
  • ED3K Level 4 Level 4

    On the router change the channel for the 2.4mhz to channel 1, 6, or 11. rather than auto.

    Also set that channel width to 20hz only.

    on the phone go to Settings > Wifi > click the blue arrow beside the network > Select Forget network

    go to Settings > general > reset > reset network settings

    power the phone off and on. Connect again


    For additional assistance in troubleshooting Wifi connection problems go here: http://support.apple.com/kb/TS1398