Can receive emails but can't send any

Check the outgoing mail server setting. Make sure that your username and password are in there.

Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

iOS: Unable to send or receive email

http://support.apple.com/kb/TS3899

Can’t Send Emails on iPad – Troubleshooting Steps

http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/

iPad Mail

http://www.apple.com/support/ipad/mail/

 Cheers, Tom 😉

I had this same problem with my zoho mail account. It started when I changed my email password on the computer....Long story short I have been going crazy for a few days. I could receive mail, but couldn't send anything from that account! (Fortunately I have two other accounts which are a different server - gmail.) I turned my iPad2 off then on again...I did a sync with iTunes...I deleted the account and then added it back...Still it would not send..Just receive!

I did finally get it fixed, but it took about an hour poking around and looking for help here.

There were several problems:

1. Somehow the server port numbers were incorrect. So when I added the account back in, I found that the "incoming server port" was not correct and fixed it. But I didn't see how to check the "outgoing server port." - somehow in the setting up process, that just wasn't exposed.

2. Eventually I found the "outgoing server port" here: - Go to Settings - General - Mail - Account. Then tap on the Account you need to fix. Check the information there to be sure it is correct.

THEN: tap on the white bar just below the word "Outgoing mail Server"

That takes you to "SMTP"

You will see a primary server, and "other SMTP servers"

Somehow I had 3 there that were the same account server name (zoho) ..all with the wrong port number!

But even after fixing each one, I still couldn't send mail. This led to problem number 3:

3. Apparently having 3 of the same account was a problem. After I deleted all three of the accounts, then tapped on "Add Server" and entered the information back in again. Bingo, I could send mail!!

I don't know why, but now my "Primary Server" says "Not configured - off"

And all the "Other" servers say "off" as well.

But it's working so I am going to leave it as it is.

I hope some of this is helpful.

Thanks. I was having this exact issue. You were right, another server was created and the port was wrong. deleting and updating the port was the cure.

Are you running iOS 5.1? Aren't you able to update to 9.3.1?

Not trying to be disrespectful but why run on an old iOS?

If a person owns an iPad 1 they are maxed out at iOS 5.1.1 and their device cannot be updated to anything newer

Kiromana wrote:

Are you running iOS 5.1? Aren't you able to update to 9.3.1?

Not trying to be disrespectful but why run on an old iOS?

Perhaps iOS 9.3.1 did not exist in 2012.

I did not know this, thank you.

@ShagCA - no need to be rude.