HT1481: Restoring iPod shuffle to factory settings
Learn about Restoring iPod shuffle to factory settings
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Helpful answers
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Jun 19, 2012 2:18 PM in response to chocoaddictby Kenichi Watanabe,It should take just a few minutes...
At some point, you'll have to stop the current process. Try it again, after shutting down (powering off) your computer. Use this procedure to reset the iPod shuffle
http://support.apple.com/kb/HT1655
Start up computer, with shuffle NOT connected. Before doing anything else, run iTunes. Connect shuffle. Try it doing a Restore again.