Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

what is error code 1015 trying to restore but keeps coming up with this code

what is error code 1015 trying to restore phone keeps saying in recovery but keeps coming up with this error code help please

iPhone 3G, Windows 7

Posted on Jun 18, 2012 3:51 PM

Reply
1 reply

Jun 19, 2012 10:16 AM in response to peachy25

Are you trying to downgrade your iPhone?

Errors related to downgrading iOS

The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.


(from iTunes: Specific update-and-restore error messages and advanced troubleshooting)


If not, try to move or delete the IPSW file and let iTunes download it again.

Rename, move, or delete the iOS software file (.ipsw)

iTunes uses "ipsw" files to restore your device. If those files are unusable, then try deleting them, renaming them, or moving the file to a different directory. This will cause iTunes to download a new copy of the IPSW. When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:


Mac OS X

iPhone ~/Library/iTunes/iPhone Software Updates
iPad ~/Library/iTunes/iPad Software Updates
iPod touch ~/Library/iTunes/iPod Software Updates
Note: The tilde "~" represents your Home directory.


Windows XP

iPhone C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
iPad C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPad Software Updates
iPod touch C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates
Note: To quickly access the Application Data folder, click Start, and then choose Run. Type %appdata% and click OK.


Windows 7 and Vista

iPhone C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
iPad C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
iPod touch C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
Note: To quickly access the AppData folder, click Start, and then in the search bar type %appdata% and press the Return key.

what is error code 1015 trying to restore but keeps coming up with this code

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.