DEAD... iPod nano (6th gen) after Software update version 1.1 and failed
and, of course, my warranty period expired on June 12th, 2012.
nano is completely unresponsive...
I've tried:
cherging the unit,
powering on,
powering on while also holding down volume button.
Nano is NOT recognized in iTunes (10.6.3.25) when connected to computer.
any suggestions?
thanks!
iPod nano (6th generation), Windows 7
OK... almost progress!
stuck in a loop...
"iTunes has detected an iPod in recovery mode.
You must restore this product before it can be used with iTunes."
and... the regular restore sequence.
in which time the Nano screen states, "Do Not Disconnect"
and then goes blank.
then...
"iTunes needs to prepare your iPod for recovery.
please leave your iPod connected."
and then back to the start of the loop...
and the title should read Software Update version 1.2
Bual wrote:
DEAD... iPod nano (6th gen) after Software update version 1.1 and failed
and, of course, my warranty period expired on June 12th, 2012.
any suggestions?
thanks!
Which was a few weeks ago. Call Apple Customer Relations (800) 767-2775, be nice & polite. A little honey will go a long way with them.
Follow-up...
Apple Customer Service were GREAT... and very receptive.
They happily replaced the Nano without question... even with the warranty status.
The business-World could learn a LOT from Apple about customer service.
Thank you, thank you, thank you!
DEAD... iPod nano (6th gen) after Software update version 1.1 and failed restore.
