iTunes keeps asking to update carrier settings for iPad 2

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Level 1

16 points

iTunes keeps asking to update carrier settings for iPad 2

Every Time I plug my ipad 2 into sync with my MacBook Pro 15 (2008) or it sees it on wifi and starts to sync, I get this prompt. It started last week, and now happens EVERY time. I sync about 3 times a day, and each is held up by the prompt, for me to accept it. It used to be seamless, it now needs me to "manage" every sync. I have accepted and installed each time, and have just done a restore on the iPad, but it hasn't solved the problem.

I have latest software on BOTH h/ware items.

I am on O2 Network in UK on iPad, and my Network for Internet is: BT

iPad 2

Posted on Jun 19, 2012 2:40 PM

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Answer 1

Jun 20, 2012 4:34 AM in response to Tara Cravens

I have the same issue too, also on iPad 2 with O2 network in the UK. GRRRRRRR

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Answer 2

mactilda

Level 1

8 points

Jun 21, 2012 11:41 PM in response to nickfinegold

Same. O2 in UK. iPad keeps asking for carrier update on sync.

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Answer 3

ajmas

Level 1

0 points

Jul 5, 2012 5:06 AM in response to Tara Cravens

Same here, New iPad with O2 sim - every sync starts with an update to carrier settings. It's not a major problem, but can be frustrating.

Only started happening in the last month or two?

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Answer 4

mactilda

Level 1

8 points

Jul 5, 2012 3:18 PM in response to ajmas

I got an offer from O2 for double the data bandwidth at the same price (on email). I followed the link and used my ipad phone number (there's one associated w the SIM). After this the "Update Carrier Settings" pops up all the time.

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Answer 5

Jul 18, 2012 1:12 PM in response to Tara Cravens

Can't help with an answer, but can point you to a longer thread on the same topic, so you cna see that you aren't alone!

https://discussions.apple.com/thread/4032787?tstart=0

Nick

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Answer 6

Paddyish

Level 1

0 points

Aug 17, 2012 2:06 PM in response to Tara Cravens

I have been having this problem for months now and it's really annoying me now, I rang O2 and was put through to 5 people the last of which said "that shouldn't be happening" - I was dumbdounded as he sat in silence waiting for me to respond. Eventually he said go in to an O2 shop and speak to them.

Yesterday I went to the O2 shop and told them telephone support had told me call in and see them, to which they repiled "They would wouldn't they?" I asked if they could help they said "No" I asked them for a new Sim card which they gave me.

I have just ordered a Vodafone Micro-Sim from their website and cancelled my O2 Mobile Broadband subscription. I will try Vodafone next month and see how that is.

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Answer 7

gmc171

Level 1

0 points

Oct 2, 2012 11:18 PM in response to Tara Cravens

Did not happen today! Is this a freak or has it actually been fixed.

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