RonnieSan

Q: Retina Macbook Pro LCD Mura (White Spot)

I just got my brand new retina screen Macbook Pro today and after a few hours of use, I noticed a light spot in the mid-lower left side of the screen.  It's a cloudy light spot also known as mura.  ***** that this innovative new screen on the expensive as heck MBP retina has this issue.  I'll have to see what can be done about it at the Apple store, but I don't want to be without my new laptop (which I need for work) for over a month.

 

Anyone else with a new MBP retina seeing the same issues?

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 19, 2012 4:42 PM

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Q: Retina Macbook Pro LCD Mura (White Spot)

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  • by tom_mez,

    tom_mez tom_mez Mar 15, 2016 9:08 AM in response to Adrián Posado
    Level 1 (0 points)
    Mar 15, 2016 9:08 AM in response to Adrián Posado

    I had my screen replaced because of screen coating issue: http://appleinsider.com/articles/15/10/17/apple-activates-quality-program-for-re tina-macbook-coatings

     

    After only 1,5 months, a white spot appeared at my new screen. I hope the authorised serviced provider will replace the screen. They say the new screen had a warranty of 3 months. I'm off warranty and have no apple care.

  • by FFETT,

    FFETT FFETT Mar 31, 2016 12:32 PM in response to ruar39000
    Level 1 (4 points)
    Mar 31, 2016 12:32 PM in response to ruar39000

    Same here.

    I bought MacBook Pro Retina about 1,5 years ago and white spot appeared on the left bottom corner of the screen. I went to Apple Store, a guy there said that it would cost $650 to replace the screen cause it's out of warranty. He said that it's not a known issue, so it's not a manufacturer defect. This is ridiculous

  • by Jandri Jacob,

    Jandri Jacob Jandri Jacob Apr 30, 2016 11:44 PM in response to Yazidapple1502
    Level 1 (4 points)
    Apr 30, 2016 11:44 PM in response to Yazidapple1502

    Dear,

     

    I have same problem with you. There is one white spot in my macbook pro 15" display (mid 2014)where it higher spec purchased. It really annoying my eyes. Hope apple can conduct  free replacement program

  • by anexonelhpla,

    anexonelhpla anexonelhpla Jun 5, 2016 9:39 PM in response to Jandri Jacob
    Level 1 (4 points)
    Jun 5, 2016 9:39 PM in response to Jandri Jacob

    Brought my MBPR 15.4" early '13 to the Apple Store today, and they didn't want to cover the screen reparations under apple care. Every employee (three of them) that took a look at it tried to blame it on any scratches or bumps they could see and said it was physical damage. The first employee was pretty rude and I argued with him for a while, when I asked for another employee he told me "Are you ready?, "You're gonna need to pay 900$"; he was being salty for no reason. When I was talking to the  2nd employee, the first one was still blabbing about the issue and acting ******. I told him to leave and he did not want to. All I was asking for is a proper reason they did not want to replace and proof of it. I left and called the support whom told me that the mura spots are not normal and he told me to go to another Apple Store. It's a pretty big mura spot so it is pretty annoying, if I need to buy another computer, it hopefully won't be from Apple.

  • by anexonelhpla,

    anexonelhpla anexonelhpla Jun 6, 2016 10:19 AM in response to anexonelhpla
    Level 1 (4 points)
    Jun 6, 2016 10:19 AM in response to anexonelhpla

    Update: Brought my macbook to the other Apple Store, the employee did a couple of tests, looks at the back of the panel and on the screen for any scratches, and she figured out that it was in fact an issue with the display. So she took it in and they should be fixing it in a couple of days. But it is mentioned in their "Atlas" that mura spots usually happen closer to the Apple logo or trackpad, my spot wasn't so it classed under uniform brightness.

  • by anexonelhpla,

    anexonelhpla anexonelhpla Jun 6, 2016 8:35 PM in response to anexonelhpla
    Level 1 (4 points)
    Jun 6, 2016 8:35 PM in response to anexonelhpla

    Last Update(Sorry for triple posting): They called me two hours later and said that my MB  was available for pick up! So the display and its shell were fully replace under AppleCare! Now I know which Apple Store to go to!

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