Q: Retina Macbook Pro LCD Mura (White Spot)

A few weeks ago, after 4 swaps, I finally landed a rMBP with a Samsung screen.  Awesome.

Today, I noticed a small mura on the screen.  I'm waiting a while to see if it gets worse and to see what happens with the rest of the IR issues.

I've had $300 Lenovos with better screen QA.

I just realized this happend to my retina macbook as well. Exactly the same problem (white spot, appears only when background is white/bright). Called apple support and he suggested to turn on the macbook and the display for 24 hour non stop and see if this solves the problem. In my recent support activities page it's mentioned "Something may have been spilled on or around the unit", and case closed. Very disappointing...

I had the same problem and its been almost a month so I couldnt just return it. But I took it in to a local apple servise provider  and they looked at it and offered to replace the screen for me overnight for free, and I didnt even pay extra for apple care when I ordered my Retina Macbook. This is definatley a manufacturing issue so if it happens take it in a demand a free replacement at the cost of the computer your entitled to one.

I have the same problem with my screen. I'm sure it wasn't there in the first couple months, as I was pretty careful in my constant inspections of the screen. However, there's now definitely a white spot in the lower right quadrant of the screen and it's extremely frustrating. Now I have to arrange to have the computer serviced at a very inconvenient time. Also, it's a Samsung screen - so it's not just affecting LG screens!

Bought my MBPr on the 26th of july. Today is the 23rd of September and I notice this white spot. Extremely upset with this situation. Bought a laptop that's gonna be "problem free" as apple is suggesting. I live in Belgium, no Apple Stores here, only authorised dealers. This implies I need to either come to the UK or somewhere closer, give in my laptop and probably going to have to wait for a long time. I can't contact UK support because i don't have a British phone number, I mean this system is b****cks. How am I even going to resolve this?

I discovered the same problem as you…bright spot in the middle of my screen and I bought it 4 weeks ago.. I went to an "cami store" located at Ixelles (Brussels) and they told me to go to an official Apple repair store based in Dilbeek. They can repair the screen… If you are looking for more information:

ARC
SAVIOLAAN 8
1700 - DILBEEK
Tél.: 02/466.50.00
Fax.: 02/466.88.33

Thank you so much for this info!
Do they repair it on the spot? Or do I have to wait?

The girl told me they are able to repair it whitin 5 working days (fair enough)... I will bring them my laptop next monday, I can keep you in touch if u want...However so strange that so many people have this issue with the best screen ever build by Apple.... Can you tell the fabrication date of your retina? mine is mid-2012...

The Apple Store Amsterdam replaced my screen with mura in the bottom left corner within two days. Both the faulty and the new screen appear to be non-LG screens.

On a sidenote... A few bottom screws have been put back incorrectly by Apple, it's pretty annoying as it tends to scratch the surface where the Macbook sits on

djec03 wrote:

 

The girl told me they are able to repair it whitin 5 working days (fair enough)... I will bring them my laptop next monday, I can keep you in touch if u want...However so strange that so many people have this issue with the best screen ever build by Apple.... Can you tell the fabrication date of your retina? mine is mid-2012...

You can determine the build week by entering your Mac's serial number into the search field in the top left of this site: http://www.appleserialnumberinfo.com/Desktop/index.php

I have a new retina with a minor mura leak om the bottom left of the screen. I've seen this type of leak before, it shows up only when the screen is fully black. Given how little this happens (games) I don't know if its worth taking back considering worse problems exist. The display is amazing and I love the machine, wish it was perfect however.

These issues unfortunately seem to be a possibility anytime you have a LCD panel (my ipad 2 had mura leaks really badly).

Production week: 28 (July)

That's when my macbook was made
I've contacted the reseller of my macbook and they told me to take it in

Further problems with the laptop
After changing energy saving settings the laptop crashed

It wouldn't boot no matter what

tried verbose to see what was wrong, tried to reset VRAM nothing.

Had to restore the whole system, lost valuable files but some where backed up thank god

Is there a way to give this laptop back? I am very disappointed by apple on this. I somehow knew that the dual graphics would cause problems. If they give me a brand new one without problems or money back then I'm good.

Sigh.

My first Retina had the LG image retintion issue. I swapped it out and got lucky (so I thought) with a samsung.

Today, I was rebooting and noticed that there are about 4 mura spots in the lower left hand side of my screen.  I've had the laptop about 2 months.

What is apples policy on repairs? How long does it usually take? This is pretty frustrating spending half of my student budget on a macbook only to have this many problems.

I have 4 weeks off between semesters starting next week. So hopefully I can get this resolved by then.

i only just bought my new macpro 13" (non-retina), i have had it for 2 days and already noticed a mura fairly big on the left hand side of the screen. i didn't buy applecare; will the 14 day return policy cover me?

Yes, you're covered.  You can always buy AppleCare anytime within the first year as well.

I never buy extended warranties, except for AppleCare.