13 Replies Latest reply: Apr 28, 2013 8:04 AM by Stokeyite
ldsguy1 Level 1 Level 1 (0 points)

Hello!

I have been having a serious wifi problem for A LONG TIME!!!! Ever since i have updated past ios 5, i have had really bad wifi problems. If i leave my ipad sitting for a few minutes, the wifi will disconnect. I will then switch off the wifi (on the ipad) for a few minutes and then turn it back on. I try to connect to the network and it says that it cannot connect. its weird because the only device that has the problems is my ipad 1 (devices not affected include: desktop pc, laptop, ipad 2, another ipad 1, ipod touch gen 2, ps3, android phone, and more). I have used the warranty on the router to send for a new one: NOTHING. i updated my ios to 5.1.1: NOTHING. i have reset my network settings on my ipad several times: NOTHING. I have set static ip's: NOTHING. I am the tech person in my family so i am expected to fix the problem myself. i am honestly sick of trying anything anymore. My router is a netgear wireless cable gateway cg3000d and my wifi repeater (the one i am having problems with) is an amped wireless sr-10000.

 

 

thanks a ton!


iPad, iOS 5.1.1, serious wifi connection problem
  • Texas Mac Man Level 8 Level 8 (46,540 points)

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398

     

    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304

     

    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199

     

    Additional things to try.

     

    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.

     

    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.

     

    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html

     

    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.

     

    How to Quickly Fix iPad 3 Wi-Fi Reception Problems

    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/

     

    If none of the above suggestions work, look at this link.

    iPad Wi-Fi Problems: Comprehensive List of Fixes

    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/

     

    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE

     

    Unable to Connect After iOS Update - saw this solution on another post.

    https://discussions.apple.com/thread/4010130?tstart=60

     

    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.

     

    ~~~~~~~~~~~~~~~

     

    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.

     

     Cheers, Tom

  • ldsguy1 Level 1 Level 1 (0 points)

    Ok, so I tried your tips and it worked for a while. Then it didn't work again. Then it came back and worked for a while. The. It stopped again. Then it worked...ETC. it just goes on and on and on. I can't get it to keep a constant connection. Also, all previous devices mentioned are free of the problem.

  • zulu_85 Level 1 Level 1 (0 points)

    I am having the same problem I keep getting a connection and then it drops and this even happens if im stood right in front of my router.

  • Bradybal Level 1 Level 1 (0 points)

    How are you guys able to connect to cg300d with iphone wireless? Mine says incorrect password everytime

  • knwpsk Level 1 Level 1 (0 points)

    I'm having the same symptoms.  Have two different Ipads, both on 5.1.1, both act as described above.  Further notes:

     

    - I have tried two different wifi routers, one Linksys E2000 and one Amped Wireless R10000G.  Ipads act same way with both routers.

    - I have various other wireless devices on same network, which seem to work fine even at same time the ipads are acting up.

    - I have tried various router setting suggested on different sites, no help.

    - I have tried rebooting the router and rebooting the cable modem, no help.

    - Various on/off activities on router, ipad, etc, will temporarily get a good connection, and then it will fail again after a short while.

    - The ipad never proactively reports the wifi connection dropping.  The problem is always first evidenced by an application timing out trying to connect to something.

    - The ipad always says it sees a strong wifi signal, but can't re-establish a connection to it.

    - Meanwhile, on the same Ipad, the Fing app (in Itunes store) can still scan the wifi network and report back all various devices on the network.

    - Fing also reports something I find curious:  the various devices on my network seem to change IP addresses fairly often, like several times in an hour.  I verified the DHCP lease time on my router is set to 240 minutes.  ??

    - And in Fing, out of the ~12 devices listed, usually two pairs of them have the same IP address, though both are never showing up as active at the same time.  E.g. Right now I see an ipod (not ipad) and a Windows laptop both with 192.168.3.106, while all my other devices have individual/unique IP's.

     

    Who has an idea?

  • Argent009 Level 1 Level 1 (0 points)

    I just made the terrible mistake of updating my iPad 2 to 5.1.1 today, it's effectively bricked my iPad. Without WiFi access, the vast majority of my apps are useless. None of the suggested fixes do a darned thing because all of them presume the problem has to do with something other than the real cause which is the iOS being a piece of garbage that they need to fix and fix FAST because I'm one angry iPad owner who wants a refund for his iPad but knows he'll never get one, so eBay is looking mighty tempting and an Android tablet may be in my future. I already made the switch from the iPhone to the Galaxy Note (and am very glad I did, what a vastly superior device). Apple is an amazingly evil company who does not care about its users. I wish all of you a lot of luck trying to get an answer and a fix to this problem from Apple because they DO NOT care about you. Think about it, this is a company that has its devices built by slave laborers in China, why would they care about you? This is a company that charges 500% and more over the value of its products to its customers based on one thing and one thing only, a brand. People buy Apple for the same reason they buy Gucci, so they can say they have one. Not because the product is any good. I have over 30 years of experience in the computer and technology field and I'm very familiar with Apple's game. I've had to own Apple products (mostly for work related things) and have always found that they were amazingly inferior products that people liked for all the wrong reasons.

     

    It's time for me to UPGRADE from this iPad to a product that actually works. I hear the new Sony Android tablet is quite nice, I might get that. Anyone wanna buy an iPad 2, it's in really excellent condition, except for this WiFi issue, if you don't mind that. By Apple standards it works PERFECTLY... $450 OBO takes it.

  • Argent009 Level 1 Level 1 (0 points)

    Thought I'd found a solution, posted it, only to have the WiFi problem pop up right after I posted it, so I'm editing this to remove the non-working solution.

     

    **** you Apple.

  • Stokeyite Level 1 Level 1 (10 points)

    hi I seem to be having the same problem. started with 5.1.1 upgrade on iPod touch 3rd gen. replaced my netgear dg834g v3 router with a netgear dgn2200v3. problem solved! but no after a week it's started dropping the connection again every 2 minutes or so. also annoying as before at least stopped iPod touch from sleeping properly so overnight battery would practically run flat despite. I use. console via iPhone configuration utility showed something about frequent transitions but don't understand if thay's relevant. with new router console log was quiet when ipod locked unlike before. as iOS 6 won't run on my iPod hoping Apple will release a fix for 5.1.1!

    glad to see doesn't seem to be just netgear routers. connections to other wireless devices are rock solid; signal strength excellent.

     

    any ideas?

  • Thad V Level 1 Level 1 (0 points)

    If you remember back to when the ipad was fresh and new, there were problems with the ios devices wanting to hang on to their ip addresses indefinitely. I fought this problem with my ipad 2 as soon as I updated to IOS 5. I then had the problem with a 3gen ipad. After a little troubleshooting, I found my iphones were sporadicaly dropping wifi too.

     

    FIX:

    I went into my wireless routers dhcp settings and assigned static reservations to every ios device i had. I haven't dropped wifi on any devices in months.

  • kanalty Level 1 Level 1 (0 points)

    did you ever get this fixed?  So many suggestions, I am not sure where to start. 

  • Stokeyite Level 1 Level 1 (10 points)

    To Thad V: thanks for the suggestion. good to hear that the static address worked for you. I have tried setting a static address on my iPod and reserving the same IP address for it on the router and unfortunately it hasn't resolved my intermitant connection problem.

     

    Sometimes I find that repeatedly turning the wifi and airplane modes on and off resets it and the wifi will stabilise and work fine. Other times shutting it down completely (holding the button on the end and slide to power off ... ) and then rebooting works.

     

    However using the Console app - which shows you the iPod's logs - and I would highly recommend - has suggested to me that my iPod may have some hardware issues too. [It did go through the washing machine once! - after 10 days left turned off and drying out under some rice it seemed to be working perfectly for a few months ... but perhas all was not so good.] I visted the Covent Garden Apple store and they quoted £150 to fix it back to new condition although that was without having run a full hardware diagnostic check (for which you need an appointment).

  • rdprice737 Level 1 Level 1 (0 points)

    Go to Settings>iCloud>Storage & Backup> and turn off iCloud Backup

  • Stokeyite Level 1 Level 1 (10 points)

    Hi,

     

    This may seem like an unlikely fix but I have had a lot of problems with this kind of issue. Something that I just noticed seems to make a difference is as follows.

    1. quit all apps (not sure if this is necessary) [double click home button, press an app at the bottom of the screen until a cross comes up, hit the cross to quit the app, do this for all apps.]

    2. shut down the ipod.

    3. restart ipod. when passcode screen comes up do not enter code immediately. wait 15 seconds or so. then enter passcode.

    4. wifi connects perfectly. [without the wait - spinning wheel/ scanning problems like you mention]

     

    don't know if this will help you?

     

    best

     

    Peter