cankoc
Level 1 (0 points)

Q: i bought a ipod shuffle but itunes can not showing up

itunes can not see my ipod shuffle ??

even can not find the ipod,

iPod shuffle

Posted on Jun 20, 2012 11:50 AM

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cankoc

Q: i bought a ipod shuffle but itunes can not showing up

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Jun 20, 2012 12:45 PM in response to cankoc
    Level 8 (40,207 points)
    Mac OS X
    Jun 20, 2012 12:45 PM in response to cankoc

    Make sure you look on the iTunes window, in the sidebar along left side, under DEVICES.

     

    If you are connecting it to a USB hub, try a port that is directly on your computer.

     

    If that does not help, try shutting down (powering off) your computer.  Reset the iPod shuffle using this procedure

     

    http://support.apple.com/kb/HT1655

     

    Then, start up your computer, with shuffle NOT connected.  Run iTunes.  Connect shuffle.