1 Reply Latest reply: Jun 20, 2012 12:45 PM by Kenichi Watanabe
cankoc Level 1 (0 points)

itunes can not see my ipod shuffle ??

even can not find the ipod,


iPod shuffle
  • Kenichi Watanabe Level 7 (33,135 points)

    Make sure you look on the iTunes window, in the sidebar along left side, under DEVICES.

     

    If you are connecting it to a USB hub, try a port that is directly on your computer.

     

    If that does not help, try shutting down (powering off) your computer.  Reset the iPod shuffle using this procedure

     

    http://support.apple.com/kb/HT1655

     

    Then, start up your computer, with shuffle NOT connected.  Run iTunes.  Connect shuffle.