2 Replies Latest reply: Jun 20, 2012 1:30 PM by wiclee
carol150 Level 1 Level 1

My Ipod nano (6th gen) will not connect to my comupter. I have allready gone through the other steps, so itunes suggested I uninstall then reinstall itunes. Im worried about loosing all the music Ive purchased.

iPod nano
  • Cape Cod Gal Level 1 Level 1

    I am pretty sure you will lose your music . . .  I have had issues like this in the past . . . . what I recommend is . . .  don't just put it on an iPod, but try to download it all on CD's then you will have a hard copy of all the music . . . .  I know that may be very cumbersome, but it is the only guaranteed way in my opinion that you will have all your music . . . .

  • wiclee Level 5 Level 5

    Uninstall and reinstall iTunes will not affected your iTunes library which are stored at a different location.  Once new iTunes is installed, it will search the default locationb to look for your library file.


    iTunes Library Folder(including your purchased media) locations:

    Windows XP

    C:\Documents and Settings\username\My Documents\My Music\iTunes


    C: \Users\username\Music\iTunes

    Windows 7

    C: \Users\username\My Music\iTunes


    However, it's always advisable to do a backup of this iTunes folder in case something happened.