Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone 4 just turned off and it wont turn back on

my iphone just turned off randomly and it was charged and now it won't turn back on

Posted on Jun 20, 2012 1:04 PM

Reply
Question marked as Best reply

Posted on Jun 20, 2012 1:05 PM

plug it into your computer and see if it connects to your computer. If it does and your phone still is unresponsive restore it.

28 replies

Jun 20, 2012 1:10 PM in response to jamierocks123

Hello,


Firstly, try doing a force boot by holding down the power and the home button for about ten seconds. If this doesn't work, try pluging into your computer to see if the device shows up in iTunes.


If your still having difficulties then put your iPhone into DFU mode by holding the home button whilst plugging your phone into iTunes.


If you try these to no avail then you will have to get in contact with your local apple store and arrange a genius bar appiontment.


Regards,


Thom

my iphone 4 just turned off and it wont turn back on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.