2 Replies Latest reply: Aug 29, 2012 7:15 AM by futuresgreen
Steve Murphy Level 1 (20 points)

I got a message saying my iCloud backup is not going to fit in my free 5GB.  I went into my iCloud backup settings and found the Camera Roll was showing up at 1.7GB.  That's fine, I had four videos and like 250 photos.  Most of those were already moved into my laptop, so I deleted all the videos and all but 70 photos.  But when I check my iCloud backup settings, the Camera Roll still shows up as needing 1.7GB, and the next backup still will not fit. 

 

The Camera Roll is by far the largest item in my backup, and I know if I can get it to accurately measure the space it's taking up, my backup will fit. 

 

Any idea why 70 photos and no videos are showing up as needing 1.7GB for the next backup?


iPhone 4S, iOS 5.1.1
  • pvonk Level 6 (13,722 points)

    It may take time for iCloud to catch up with your storage usage.  If after a day or so the problem persists, you could always erase the backups (settings>icloud>Storage & Backup>manage Storage>choose your device and scroll to the bottom of page to delete backup.

  • futuresgreen Level 1 (0 points)

    An awful lot of people are having this issue and for once the solution is just good old fashioned patience after deleting photos, turning the feed off which will delete the history of the feed, then switch back once that has been done.

     

    Its taken me an hour to realise this lol !

     

    Thanks pvonk !!