8 Replies Latest reply: Jul 4, 2014 6:07 PM by turingtest2
Running Shoes Level 1 (0 points)

I installed Itunes with the 64-bit installer for my Windows-7 machine.


Yet Bonjour did not install.


I have done Repair and I have done Uninstall and a new install.


No Bonjour, thsu Itunes complains.


What do I do now?

Windows 7, win-7-Pro 64bit dual
  • b noir Level 9 (72,060 points)

    No Bonjour, thsu Itunes complains.


    What's the precise text of the message that iTunes is giving you (about Bonjour), please?

  • Running Shoes Level 1 (0 points)


    I have gone into "Services" and tried to find it but Bonjour is not listed as that nor "mdns..."

    I'd gurssed it was supposed to be installed right along with iTunes.


    Message was edited by: Running Shoes to add text to jpeg

  • b noir Level 9 (72,060 points)

    Many thanks.


    In your Start menu, right-click "Computer" (or "My Computer" if using XP) and select "Manage".

    Expand "Services & Applications".

    Open "Services". (Perhaps maximise the screen to better see what's going on.)

    Right-click the Bonjour Service and select "Properties".

    In the General tab, set the Startup type to "Automatic":


    bonjour service set to automatic.png


    ... and click OK.


    Restart the PC. Do you still get the message about the service being disabled?

  • Running Shoes Level 1 (0 points)

    wait .. I am a dolt! I am on the other computer where it works.


    It DOES Not work on that computer, In Services, there is no mention of Bonjour! as I said above.


    Sorry about the false-start .. it is not working nor installed ... I happened to get the email on this one and click the link. my bad



    not working


    the screen shot DID come from that computer

  • b noir Level 9 (72,060 points)

    You're welcome. Glad you got things working again.

  • Running Shoes Level 1 (0 points)

    I moved a Bonjour folder over from the known good/bonjor Windows-7 machine. Then I executed mdnsresponder.exe -install. On that computer, Bonjour shows running/automatic. Yet iTunes still complains it is not installed. I suppose I have to re-start a thread on this topic as no one will bother to look anymore if it seems solved. me bad



  • Sugarrayleonard Level 1 (0 points)

    Mine was set to Automatic and I still cant get streaming to work

  • turingtest2 Level 9 (68,576 points)

    For general advice see Troubleshooting issues with iTunes for Windows updates.


    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.


    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.


    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Bonjour, won't install normally.


    If needs be, the Microsoft Program Install and Uninstall Utility (MS Installer "Fixit") may be able to help force through the installation.