Toast, Jam and Apple Updates

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Toast, Jam and Apple Updates

I recently updated MAC OS X to 10.3.9. I have been using Toast 5.2.3 and Jam 5.0.1 for a little over a year to burn CDs and it has operated flawlessly. After updated MAC (which included an Itunes update), I can no longer open saved Jam files or play audio in either Jam or Toast through my Pro Tools hardware. I get: "Couldn't complete the last command because of a MAC OS Error. Result code = -2004." Does anyone know how to correct the MAC OS Error? or even what the code means?

Dan

Dual 2 GHZ PowerPC G5, Mac OS X (10.3.9), Toast Titanium 5.2.1 and Roxio Jam 5.0.1

Posted on Mar 15, 2006 12:08 PM

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Answer 1

a brody

Level 10

85,314 points

Mar 15, 2006 1:30 PM in response to danoneer

Welcome to Apple Discussions!

Not sure. Have you checked with Roxio's support website?

Also just a for your info tidbit:

Mac - Nickname for Macintosh operating system and Macintosh hardware.

MAC - Acronym for Media Access Control address. This address is typically used by network devices to identify themselves on a network.

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Answer 2

danoneer Author

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Mar 16, 2006 6:18 AM in response to a brody

Thanks...I have checked with Roxio's support website. So far, no answer from there as well.

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Answer 3

a brody

Level 10

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Mar 16, 2006 6:22 AM in response to danoneer

Was your data backed up from prior to the upgrade?

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Answer 4

danoneer Author

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Mar 16, 2006 8:38 AM in response to a brody

Yes, I have all of my data. I simply cannot use the full functionality of Toast and Jam. I can burn a cd with Toast, but cannot play the audio to check it before burning. I can open Jam, but anytime I try to do anything within the program, I get the error message.

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Answer 5

a brody

Level 10

85,314 points

Mar 16, 2006 9:27 AM in response to danoneer

I suggest restoring your backup to the last known working version.

Don't upgrade the operating system until you can afford to upgrade to a newer version of Toast, or can verify that this version of Toast you have has the capabilities you need under the new operating system.

Upgrading should only be done with you are sure that everything you need is able to be upgraded smoothly, including third party software and peripherals. That's part of what my Upgrade FAQ explains:

http://www.macmaps.com/upgradefaq.html

Disclaimer: Reference to links I make to my Macmaps.com website are a for your information only type reference. I do not get any profit from this page, and it is open to the public.

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