I changed my apple ID to my new email address but can't enter ID to log into iCloud and iCloud does not recognize old password

Welcome to the Apple Community.

In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.

i am having the same issue, what if i just put new pictures on my ipad but i havent synced it to my pc yet will the pictures be in icloud still? i cant loose these pictures.... help

Hello,

I am having the same problem as you listed... i am not understanding how you fixed it. I have tried to delete the icloud account from my ipad and it will not allow me because it only see my old username and password.

Any advise is greatly appreciated!

Laura

If the old ID ("username") is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

i there,,, thatn you for your help. However my old username/email adress if from my old job and i no longer have access to it. It is prompting me to respond to the verification email it sent to my old address that I put back in as you suggested.??? Now what should i do?

Try to save the change without verifying the old address. Then go back to Settings>iCloud on your device and try to turn off Find My iPhone. When it prompts you for the password for your old ID, use the password for your current ID anyway. If it accepts the password and turns off Find My iPhone, save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

sadly now neither of the user names and passwords work. I tried both times to do exactly what you said. I was able to use my iphone and icloud on my pc with new name. However now that i can verify old one that I changed it to i cant access anything 😟

Can't you go to https://appleid.apple.com and change it back?

I was able to recover back to the one that works. Not back to square one. how to delete old one on my ipad so it matches my computer and iphone.

Was the iCloud ID you are trying to change to originally created by changing this old ID (the way you tried to just now), or is it an entirely new ID that was created without using the old ID?

this is going to sound stufpid... but i waited so long to deal with this i dont remember. I am pretty sure I created a new one.

I suspect you are right. That is probably why you were required to verify the old email address when you tried to change your ID earlier. If it was never used with the ID before, Apple requires that it be verified.

In that case, this solution won't work, and you will have to contact Apple for assistance. I believe they have a process that they can implement at their end for situations like yours. To contact them, click "Get Started" here: http://www.apple.com/support/icloud/contact/. You will need your device serial number to set it up, which you can find liste in Settings>General>About.

sorry about that and i really appreciate your time and help!!!!

You're welcome. Good luck!

Laura, were they able to help you? I have the same problem, mine will not let me change it on my ipad and the message pops up every couple of seconds.