Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Copying files failed. An unknown error occurred (-50)

I currently have a PC (Samsung Q330 running Windows 7) and I am getting a Macbook Pro in a few days! Therefore I am transferring my iTunes (10.6) library to an external hardrive (Hitachi X250). While I was doing this I received an error message that read “Copying files failed. An unknown error occurred (-50)”. Therefore I was wondering, how the heck do I fix this???


What I have done.

  • I have gone in to “Advance Preferences”.
  • I have changed the “iTunes Media folder location” to my external hardrive.
  • I have the following two option selected “Keep iTunes Media folder organized” and “Copy files to iTunes Media folder when adding to library”.
  • Then I go to File> Library> Organize Library. Then I select “Consolidate files” then I press the “OK” button.
  • Then about half way in or so I get a pop up that reads “Copying files failed. An unknown error has occurred (-50).

As you can see iTunes is not working. Could anyone help me???


Thanks in advance, Donald Louch!

iTunes 10.6-OTHER, Windows 7

Posted on Jun 20, 2012 9:44 PM

Reply
4 replies

Jun 21, 2012 11:29 AM in response to tech1994

Hmm... you may find iTunes is still connected to some files in the original location rather than the new one. You can check with my script Unconsolidated. If that is the case the script ConsolidateByMoving ought to switch the connection to a file already in the correct place however I'm currently working on a new build so the behaviour of the live version might be slightly different.


tt2

Copying files failed. An unknown error occurred (-50)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.