MacBook Pro Retina sound problems

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Level 1

4 points

MacBook Pro Retina sound problems

Ist I want to say I love almost everything about this coumputer . But I got a sound problem. Initially I thought it was the speakers. Its like there is no high end at all...its literally unusable for music.Ive compared with my 2008 MBPro and theres no comparison (08 and even my Ipad II sound much better). I then plugged headphones in and listened to the same song and discovered that the sound is equally bad (and similar to speakers) as compared to 08 macbook pro.

For what its worth, when i first tryed to play itunes, there was no sound at all, then I poked around and found that output was set on an old bluetooth headset. I then changed it to internal speakers.

Posted on Jun 20, 2012 10:59 PM

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Answer 1

Jun 21, 2012 1:54 AM in response to MacGadget

The internal speakers are supposed to be a super new feature on that machine - I would take it to an Apple Store genius bar and have them give a listen: you might be due a replacement.

Clinton

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Answer 2

MacGadget Author

Level 1

4 points

Jun 21, 2012 7:10 AM in response to clintonfrombirmingham

That was my initial thought...but when the headphones sounded just as bad, think it must be a deeper issue...Im hoping there might be a software or firmware reset. Anyone have any ideas where I might look?

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Answer 3

MacGadget Author

Level 1

4 points

Jun 21, 2012 7:11 AM in response to MacGadget

And unfortunatley, im not in Portland anymore and the nearest apple store is a 3 hr drive!

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Answer 4

Jul 11, 2012 6:50 PM in response to MacGadget

I just discovered how bad they sound. I'm pretty disappointed that a brand-new computer would have such low-quality sound.

Thankfully, things sound okay when I plug in headphones, but otherwise it sounds kind of tinny or muffled... actually, it almost seems like music is only coming out of one speaker.

Edit: Oops, didn't realize this was for a different model...

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Answer 5

MacGadget Author

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4 points

Jul 11, 2012 9:29 PM in response to robinchan33

Actually, apple support solved my problem. It was a corrupted EQ file- likely occured during the migration. Now my speakers sound great as reported by reviewers!

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Answer 6

bigf1sch

Level 1

0 points

Aug 16, 2012 1:43 PM in response to MacGadget

Do you know where to delete that file? I think I have similar issue.

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Answer 7

Aug 26, 2012 11:01 PM in response to MacGadget

hi

I do have that same problem how to replace that file?

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Answer 8

MacGadget Author

Level 1

4 points

Aug 28, 2012 10:16 PM in response to MacGadget

Im sorry guys this was a few months ago now.... i dont recall what we did but it was fairly simple and did not require any reinstall (i was in the airport and it took 10 or 15 min tops). I will contact apple and see if the have a record of the event. I think they they had me delete the eq plist file. I do recall logging out and firing up itunes in a another profile. I also recall using the itunes radio function. Ill try to find out tomorrow

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Answer 9

Sep 26, 2012 3:18 PM in response to MacGadget

Open finder, press option and click goto on the menu bar, click library, perferences, com.apple.itunes.eq.plist!!!delete this!!!

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