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My iPhone 4 internal speaker isn't working.

My iPhone 4 internal speaker isn't working. It worked just fine around 2-3 in the morning then 16-17 hours later, I can't hear anything when people call or I call them, even when I check my voicemail. Only way I can hear is if I put it on speaker or use headphones. I've tried cleaning out the headphone jack and have gotten no luck.

iPhone 4, iOS 5.1.1

Posted on Jun 20, 2012 10:48 PM

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15 replies

Jun 20, 2012 10:53 PM in response to Tasia7793

did you do a hard reset by holding down the home key and sleep/wake key? After that, make sure that your not on silent. To find out if you are on silet look on the side of the phone for a sliding switch. If it is orange, slide it so the orange goes away. Also, go to settings and sounds. Then make sure the blue bar is all the way to the right/up. Hope this helps. If it does, please rate it up/ say it solved the question. Thanks!

Aug 12, 2012 10:55 PM in response to Tasia7793

This thread concerns IOS 5.1.1. update and the subsequent loss of volume button functionality and use of internal speakers.


Please can someone help from the mac team!


It's not a jailbreak phone. only purchased in early April on O2. Updated to 5.1.1. yesterday morning and now the volume buttons are virtually redundant!. Here are the symptoms;


  1. When the volume buttons are pressed on the home screen i get "ringer" and the speaker symbol appear but nothing more (ie. +/- volume)
  2. When playing back from iTunes with no headphones in, I get nothing through the internal speakers, nor do the volume buttons work, nor is the volume slider visable.
  3. When i playback Youtube content with no headphones in, I get nothing through the internal speakers, nor do the volume buttons work, nor is the volume slider visable.
  4. With headphones plugged in sound is audible and volume buttons work.
  5. Whilst using voicemail, (no headphones connected) i can play the message through the speakers and control volume using side buttons

May be this problem arose due to updating your iphone to ios 5.1.1 and none of the method described by above people work for me( cleaning with brush..) hope this is due to updating the iphone ...hope new upadte will be available soon..........but i m not sure..

Mar 5, 2013 2:24 PM in response to SRL4989

Same problem! At least I think so. My speaker won't work so my phone won't ring, music won't play, can't hear calls on speaker, etc. Basically, the speaker won't work AT ALL! Did anyone find out if we can uninstall the update? I had to turn my phone to vibrate when ringing just to know when someone calls. Maybe this isn't the same thing, but I still need help! And it's not on silent and I restarted it and I've checked everything I can think of.

Mar 27, 2013 3:04 PM in response to Tasia7793

I spent hours on the phone with someone at apple. He tried everything to get the speaker to work. Eventually, he decided it was a "firmware" issue and made me an appt at the closest apple store. I spent 10 minutes with their apple genius and he replaced my phone free of charge. I came home and plugged in to my itunes account and my new phone was restored (loaded with all of my personal info/games/settings). I had to drive an hour to the closest store and spent probably 3 hrs on the phone with the tech. I guess in the end it was worth trying. Good luck everyone!

My iPhone 4 internal speaker isn't working.

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