External monitor calibration problem

Hello everyone. This is my first post on a Mac forum. I have been using my PB for 2 1/2 years problem free, until I installed Tiger...Now I need your help.

I have an ACER 1716 LCD monitor. When I connected it to my PB with OSX 10.2.8 installed, I could select "Calibrated Profile" from the "Display Profile" list in the Color tab of the monitor settings, click the "calibrate" button, and Colorsync took me through a step-by-step monitor calibration/color setting. It was very convenient!

Now that I have installed Tiger, the only thing that happens when I select any of the choices from the "Display Profile" list and try and calibrate it, is that I get a message saying the profile cannot be calibrated!

I do not get this message when I try the same on my PB monitor calibration screen.

Why can I calibrate my PB monitor, but not my external LCD monitor any more?

Your help is appreciated.

Thanks.

G4 PB 12" Mac OS X (10.4.5)

Posted on Mar 15, 2006 1:35 PM

17 replies

R C-R

Level 6

17,810 points

Mar 22, 2006 3:53 PM in response to Oyajipunk

Thanks for the various clarifications & additional details. I'm running out of ideas but one thing you said about the PB being closed makes me wonder if you have tried to use the Calibrator with it open, such that both screens are active. Any chance that in this case, you can drag the window from the PB screen to the Acer's & get different results?

As for official support, unless you have an active AppleCare contract, you don't have many options other than a paying for a support 'incident' -- as I understand it, you pay for the first call but any subsequent calls regarding the same issue are covered by the fee. Other than that, you are pretty much limited to Apple feedback, which is the channel for feature requests & bug fixes for future OS updates, probably not what you are looking for.

Oyajipunk Author

Level 1

0 points

Mar 23, 2006 3:42 AM in response to R C-R

I tried dragging the monitor preference window from the PB to the exernal monitor a while ago. Any changes made to it were applied to my PB monitor only, not the external Acer.

I will monitor the forum for more hints, perhaps pay for Apple support, and perhaps try a full install of 10.4 sometime in the future (with disc format).

Thanks, and bye!

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External monitor calibration problem